MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9255 results found
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Unable to Login
I am unable to login to my Wizards Arena account for the iOS app. I keep getting an error message saying the request has timed out.
18 votes -
Deck list not displaying during draft IOS
Deck list not showing u during paid draft. iOS screenshots attached
2 votes -
shrines
Ich spielte Jump into Magic: The Gathering / Avatar:
und wählte Powerful / Shrines und erhielt dieses Deck.
Senden sie mir einfach die 1000 Gold zurück und klären Sie das Problem. Powerful war nicht im Deck, dafür viele, viele Länder ...3 votes -
unable to connect
I was trying to launch MTG Arena after the patch released for the Avatar set, but I am unable to connect with my account.
I repeadtly get the Error code: -13 votes -
twin blade sacrifices previously equipped creature
while playing in the new Avatar set Jump In event.
played "twin blade" and attached to "deserter's disciple".
attacked with deserter's disciple, then played "Mai, jaded edge".
when I tried to move twin blade onto Mai, deserter's disciple was sacrificed/destroyed wih no apperent reason
log file from a few seconds after witnessing the bug is attached1 vote -
FULL CONTROL
you have fcked up in the last patch and everybody is posting aboput it on reddit.
Whenever anyone ALT TABS out of the game you auto enable FULL CONTROL and its literally unplayable.
And whenever I try to report this fcking bug you have this very bad USERVOICE that literally just suggests random topics that i dont care about and is impossible to post a simple bug.3 votes -
Voice of victory doesnt trigger
Voice of victory doesnt trigger cards that count the number of creatures attacking with it:
- eg Glimmer lens
-eg Kythen, Hero of AkrosI played a game today at 2:10pm ET where these effects didnt trigger and I lost the game as a result
2 votes -
Surely it should not be infinite
These two cards create an infinite loop that kills the opponent and they cannot go
1 vote -
Glorybringer exert
I had a game loss in the powered cube entirely because I needed to exert my glorybringer to push through lethal damage, but I was never given the option to exert it, so it ran right into the blocker it would have removed.
2 votes -
Hexproof didn’t work against Archenemy’s Charm
Gave my creature Hexproof with Dawn’s Truce but their Archenemy’s Charm was still able to exile my target creature.
3 votes -
Missing FF basic land card arts after update
After purchasing all the Final Fantasy basic land card arts in the store on June 16, 2025, the following day there was a update on June 17, 2025. From this update, basically half of the previously purchased card art bundles have been removed from my account. I have tried everything I can legally to try and fix it. I have contacted customer service, they pointed me here. I honestly just want what I purchased, without having to pay more.
4 votes -
Friends List Offline
whenever I try to click on my friend on mtg arena, it wont let me interact, just block or unfriend. it says she is offline. she can message me and i can see when she messages me but I cannot message back nor can I see or click any of her direct challenges to me. this happens both on desktop and on android for me.
2 votes -
Golden Pack progress issue
Just bought a phyrexia awbo and a motm pack, neither put progress towards the Golden pack. Bought with coins on iOs
1 vote -
this bug reporting site has too many bugs (soft-lock report attempt #3
Opponent played 3 turns, didn't like how it went. Triggered a witch animation and left the game. No timer fuses ever showed up. He gets out of jail for free and obviously had done this before, and my opinion of the state of the game went to a new low because this has been reported over and over and for some reason WOTC doesn't think deciding who wins and who loses is an important enough part of the game to fix.
Go ahead and print more "tap a creature. add 10 mana. put a card from the graveyard onto the…
2 votes -
Game glitched and wouldn't allow me to cast instants before choosing blockers
I just lost a game because I went to declare blockers step but couldn't cast instants beforehand. My opponent had no silencing affects. I wasn't able to even tap lands for mana. It was quite literally the difference between winning and losing my round in an event so I'm quite upset about this.
2 votes -
Hand not showing full card at start of game iOS
Platform iOS
When a game starts only the top half of the card shows. You have to rotate your phone upside down and then back to get the cards to show properly.
This started after last months update. Can you please fix this annoying bug.
5 votes -
Sideboard incorrect in Pioneer Metagame Challenge
Submitted a deck that says Azorious bo3, that is a pioneer deck with a companion and 15 sideboard cards. I only see 6 sideboard cards.
3 votes -
Cannot open vault
Cannot open the vault at over 100%
3 votes -
Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
Soft Lock Caused by Opponent Conceding During Mana Select on Twitching Doll
In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task…
4 votes
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