MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2975 results found
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Transmogrant Crown bugged
Transmogrant crown is completely bugged. Screen is uninteractable when this displays. I can choose between B and 2, but I can't select yes. Quitting the game and starting again did not remove the prompt. Timing out let go away and skipped my turn. Trying to use it again made the same bug happen again. I had to concede to get rid of it.
38 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again lat
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later
26 votes -
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked in standard ranked play I'm playing on android os.
50 votes -
Quest counters not updating
My quest counters are not updating. I logged out and in, restarted the game, repaired the games files and still not updating.
43 votes -
Marvel Super Heroes Jump In Event Freeze
- Bug displays whenever I select "Marvel Super Heroes Jump In" Event to play.
- Platform: PC.
- Results: When starting a Marvel Super Heroes Jump In Event, I selected my first pack as normal. When I selected my second pack, I was returned to the home screen. Returning to the Marvel Super Heroes Jump In Event results in a screen where my first pack is selected, but no other packs are displayed to select and the option to "confirm pick" is greyed out (see attached screenshot).
- Expected results: I am unable to play, progress, or otherwise interact with the Marvel Super Heroes…
28 votes -
enlightened tutor
My Historic Brawl deck is invalid because the Mirage printing of Enlightened Tutor was silently removed.
32 votes -
unable to login
The screen shows “Unable to login”"Authentication failed for Shen.CJ: Time out "
36 votes -
Cant side board
After my phone updated earlier 5/19/26 I cannot side board. After a game one the side board screen came up and I am able to take cards out of the side board and add to the deck but cannot take cards out of the deck at all. I exited arena and restarted my android phone. Problem still persists
28 votes -
unable to remove cards from deck to sideboard in Bo3 only able to add from sideboard to deck
I played multiple Bo3 matches after the update. in all of them when I added cards from my sideboard to my deck they added. But I could not move cards from my deck back to the sideboard. I tried rebooting the app. I tried changing my deck view (that actually resulted in a weird thing where I couldn't see anything). I tried changing my screen orientation. I tried bashing my fingers against the screen to see if I could hit any area that selected a card in my deck. No response. It was like the game did not see my…
29 votes -
Cant open deck edit
Stuck on waiting for server screen when going to edit deck
22 votes -
unable to edit certain decks
After the Marvel Super Heroes update i am unable to edit certain decks.
this bug is on both PC and mobile but after going to decks clicking on edit arena just goes into an never ending loading screen that says "Waiting for the Server..."19 votes -
Sideboard does not work correctly
I can not add cards from my sideboard after game one; or, alternatively, sometimes I can add 2-3 cards from the sideboard, and THEN i can not make any further changes to Main Deck. This has started happening after last set came out.
28 votes -
Sideboard
Bo3 standard not letting me sideboard specific cards (but it does let me sideboard others)
29 votes -
Deck editing not loading
Deck editing won’t load, just stays in waiting for server
21 votes -
Rank reset to spark tier 0
I just finished up a quick draft in foundations and suddenly my rank reset to spark tier 0. After the victory it showed my rank just below mythic #500 and then when I got back to the draft screen to claim rewards rank was missing. Then checking my profile it showed this spark tier 0 rank. Hopefully there is a way to fix this and show my actual current rank?
This is on a PC.25 votes -
Deck Filter Card Rarity Not Working
When building a deck, I try to click the filter options for card rarity and when I try to click "OK" to apply the filter, nothing happens. It stays on the filter page. MacOS
18 votes -
NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
28 votes -
Season reset bug
I have logged in twice today. In the first one, I got the season rewards correctly, and when I logged for the second time, I got de-ranked again. From platinum, to silver, then to bronze, even after ranking to gold 2 on the first logging.
21 votes -
Season Reset Bug
I got my season reward and re-rank yesterday. Then today. I got another reward and re-rank. So I ended up going from Mythic all the way down to Silver Tier 1.
21 votes -
season rank
I logged in yesterday after 1400 hours CDT, and my new rank for the start of the season was Gold 4. I played last night, and I was making progress in Gold rankings. However, I logged in this morning, and I played a couple of games, with me being at Gold 2. I just logged in again now (1745 hours CDT), and I got a second season reward with blank packs, followed by a de-ranking all the way down to Silver 4. What happened?
18 votes
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