MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3244 results found
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Using up time extensions/autoconceding when tapped out and waiting for opponent to resolve card
Playing on iOS. Has happened twice in as many games today, my opponent will have triggers on the stack and my rope will burn down like I have priority, even when I’m tapped out and have nothing to do/interact with. I can’t pass or do anything and then I autoconcede due to not interacting even though I can’t. I will not be playing ranked until I know this issue has resolved.
6 votes -
Game freezing
I was going to post a complaint about how the game is STILL freezing...DAYS later...but then I saw about a million other complaints that you seemingly ignore. Public opinion about your **** game is dropping like a stone. At least I didn't lose entry fees like half the players in these complaints who relied on you to do your job. Ouch...
5 votes -
Waterknot is bloking even out of the untap fase.
It was in the combat fase and the aura Waterknot, still bloked the option to untap the creature.
2 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes -
Spark
MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!
7 votes -
system matching same player for multiple new games
system is matching the same player I just played when a game is over or you concede, several times in a row, when I am playing 1 match games, happens often, and not just to me, other players as well. Need to get different players lined up each new game not the same one over and over. Also, seems like absolutely no variety for vs matches, because the system generates based on your deck, well the same decks are in the same bracket apparently because you only have a handful of decks you play agains unless you switch your deck…
3 votes -
I'm fed up with Alchemy cards
One ****** card designed by a grade-schooler ruins the game of Brawl. Despite repeated calls for creating a format where Alchemy can't be used, they show no intention of doing so. Even worse, Wizards deleted an opinion that hundreds of people agreed with.
3 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
6 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
shuffling doesn't work you need to fix this
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…
4 votes -
I tracked every game for over 100 games. On the play ~40% of the time.
I tracked every game for over 100 games. On the play ~40% of the time. Games played 104. On the play 41. On the draw 63. It was pretty clear at around 50 games that I am on the draw right around 60% of the time. It stayed consistent around that number. This is not a statistical anomaly. Something is wrong with the algorithm determining play/draw order.
2 votes -
Matching system
I have played mtg over 30 years and your matching system is completely broken and eliminates all of the fun to be had here. Guess ill go back to playing analog. decks should be based on strength not win loss. this is utterly broken and no fun at all. farewell digital friends
3 votes -
sparky caught in infinite loop
sparky gets caught in an infinite loop if you play a card with a ghostly prison style effect, and sparky wants to attack with more creatures than it can pay for. eg sparky can pay for 3 creatures, and it wants to attack with 4 creatures, it declares the attack, fails to pay, then it rolls back and re attempts this indefinitely.
3 votes -
I haven't received the pre-order package for the SOS card.
This actually caused me some trouble and inconvenience.
4 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
3 votes -
overpowered decks
Again with the ridiculous decks that are overpowered and win with 2 lands and do all this with two lands, ignore the third land on his board it came in half way through this garbage. Also the player willingly stopped the infinite combo once they were satisfied with the amount of spells they had on board and in hand. unless i had counter spell there was no stopping this, and that means this blows out every other deck but control.
2 votes
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