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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3233 results found

  1. Reboot glitch after TMNT update for android tablet

    TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...

    4 votes

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  2. Grist, Voracious Larva ETB trigger not firing when returned from graveyard by Betor, Ancestor's Voice

    ISSUE SUMMARY:
    When Betor, Ancestor's Voice returns Grist, Voracious Larva from the graveyard to the battlefield, Grist's enter-the-battlefield triggered ability does not trigger in MTGA. This appears to be a bug, as the interaction should work according to the Comprehensive Rules.

    EXPECTED BEHAVIOR:
    Grist, Voracious Larva has the following triggered ability:
    "Whenever Grist or another creature you control enters, if it entered from your graveyard or you cast it from your graveyard, you may pay {G}. If you do, exile Grist, then return it to the battlefield transformed under its owner's control."

    When Betor, Ancestor's Voice's end-step ability returns Grist…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Targeted removal does not work anymore

    As of today not targeted removal (destroy) does work anymore. Exile effects seem to work as an Ugin could exile a card but Awaken the honored dead, Bitter Triumph and so on do nothing. The card gets played, a card targeted and then nothing.
    Happens for everybody as I just had a game where my opponnent had that problem and I myself had it two games in a row now.
    At this stage the game is not playable!
    Thankfully no ranked because then I would be ******.

    And great I can not attach the logfile as .log is not allowed…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Couldn't Play Instant Speed Cards on Opponent's Turn

    I couldn't play instant speed cards during opponent's turn. I had a Spectral Sailor in play and i actually could activate it's draw ability.
    No cards in play or effects stopped cards with flash/instants to be played on the opponent's turn (i had auras, instants and creatures in my hand and none were playable).

    Of course it can be a bug caused by a pet/avatar/field animation/specific card.

    I consider this an important issue since it can create game losing situations, breaking win streaks on higher ranks, causing a expressive setback on ranking advancement.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Swiftfoot boots

    A creature equipped with Swiftfoot Boots can still be targeted by Bitter Triumph.

    Bitter Triumph specifically does target, so under normal rules, it should fail because of hexproof.
    But in-game, it destroys the creature equipped with Swiftfoot boots.

    It happens both on PC and Mobile.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Lions eye dimond - auto passed when I had the opportunity to activate an activated ability

    I had LED in play and an activated ability on my creature, opponent cast a removal spell on the creature and it resolved straight away not giving me the opportunity to activate lions eye diamond. This lost me the game.

    LED is not counting as an instant speed ability nor is it being counted as a mana ability to activate abilities.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Too many ability triggers cause ranked match lost due to opponent already having his resolved

    My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Client froze

    Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. There is a "Conexion to the server problem"

    There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on

    4 votes

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  10. Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends

    I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.

    3 votes

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  11. Yeni başlayanlar için modern online bahis trendleri

    Son zamanlarda online bahis dünyasına daha fazla ilgi duymaya başladım ve özellikle yeni başlayanlar için hangi platformların daha güvenilir olduğunu araştırıyorum. Ancak internette çok fazla farklı bilgi olduğu için doğru seçim yapmakta zorlanıyorum. Mobil kullanım, bonuslar ve hızlı ödeme gibi konularda deneyimli kişilerin tavsiyelerine gerçekten ihtiyacım var. Sizce başlangıç için en önemli kriter hangisi olmalı?

    1 vote

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  12. Casting cards for less mana

    Guy comes in and posts a 7 mana vivid card for 2 mana, then with only 3 mana posts a 6 mana non special card….obvious cheating and glitching going on, and he’s talking **** cuz he knows he’s cheating

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Collection status/First/New cards

    My collection is very close to one each of every card except the latest sets and maybe some rsres.going back a little further so I strategically get packs so I'm maxing my chances of getting first cards. Opening a mythic strip haven pack I got an uncommon from a few sets ago that said first or new I can't remember. I knew that wasn't possible because I had all.commons and uncommon. I checked that specific card in my collection and I had FOUR already. Today it.happened again, it.said Zombify wad first, checked and I had 4. It's probably keeping me…

    1 vote

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  14. Could not Resolve, Stack, or Concede

    Was playing with the new Alchemy card Advanced Floral Invocations. I had Elesh Norn Mother of Machines, Traveling Chocobo, Necrobloom, Icetill, Explorer and Tireless Tracker on the field as creatures along with Advanced Floral Invocations. After playing a land and the triggers started to happen. I was unable to resolve the triggers and had to hard close the game as I was unable to concede.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bug in Standart Metagame Challenge

    After casting Elite Interceptor, I couldn't see or cast her prepared spell.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Summitfest Closing Ceremony Major Bug: Summitfest Closing Ceremony's "Covercast" ability does not function at all

    [Bug Description]
    The "Covercast" ability on "Summitfest Closing Ceremony" is completely broken and fails to trigger/intensify under any circumstances.

    Even when casting an instant or sorcery spell where 5 or more mana was actually spent to cast it, while "Summitfest Closing Ceremony" is in the graveyard, hand, or on the stack, its intensity never increases.

    Importantly, during testing, "Phoenix of Iteration" in the same graveyard triggered successfully under the exact same condition (proving that the game properly recognized 5 or more mana was spent). However, "Summitfest Closing Ceremony" completely ignored this and failed to intensify. The card's intensity tracker remains…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. return the favor + end of the hunt error

    Opponent cast end of the hunt on me and I cast return the favor redirecting it to him - it did nothing and I had to sacrifice my only creature. Card interaction bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Color Challenge stuck on Resume

    I have completed the color challenge but the system has not recognized it and cleared it out for me.

    2 votes

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  19. Ranked victory caused my status to decrease

    I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Unable to purchase in the store using credit card

    When I try to purchase gems from the store I get the following message. I have tried restarting the game and my PC, but it makes no difference. As you can see the error message gives no useful feedback or advice for how to resolve this issue. I have used the card previously on Arena, and I have made purchasing using it on other sites.

    2 votes

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    2 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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