MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9370 results found
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Creatures returned to hand disappear completely
- Give us the steps to reproduce the bug
Have the newest update as of 22.07.25
An enemy returns a creature you control to your hand ("a bounce effect happens")- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
If an effect would return a creature to one's hand, it will visually stay on the battlefield but no card is being added to the hand. The remaining creature on the battlefield can not be interacted with. The "bounced" cards are permanently lost.
- Enter the expected results of the feature
A bounce effect…
1 vote -
Roaming Throne - Warden of the Inner Sky
Warden of the Inner Skys abilities are not triggered an additional time when Roaming throne is also on the board. Anyone know why?
1 vote -
Set completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?
It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100% 4x of every single…
2 votes -
Sporogenic Infection
Somehow my opponent casts Sporogenic Infection, why did I not get to choose which creature I sacrifice when it says I can? Oh because I was facing a cheater and you guys let people cheat because you just want others to pay money.
1 vote -
Cheaters
Why do you let people cheat? They have hand/draw manipulators and you allow it because you’re greedy and predatory capitalist pigs. It’s very obvious when someone cheating and you do nothing to stop it because you want people to think they need to spend money on the game.
2 votes -
Cheaters
Game is full of cheaters using tools to manipulate draws/hands/decks. There’s absolutely no reason a 200 card deck gives the person everything they need. There’s absolutely no way every piece of removal someone needs gets into their hand. It’s very obvious when they cheat too, they look at hand, look at nothing, look back at hand, then nothing, and suddenly have a spell to cast. You don’t want us seeing game logs because then you know we could determine more easily who’s cheating and who isn’t. You don’t have a real way to handle cheaters, so you just brush it…
2 votes -
Standard achievements not adding any new games at all
Not adding any games even after dozens of turn or winning ever. Tried dozens of games
2 votes -
4096x2160 fullscreen issue
When in 4k fullscreen on pc, the game drops to windowed.
The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.
The solution is to ensure all screens have consistent graphics options available.
17 votes -
Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
Deck image appears stretched / distorted in deck builder
For several months now, some deck images are appearing vertically stretched in the deck builder.
- This only impacts some decks at any given time (often just one deck)
- This issue impacts decks randomly (i.e. it is a different deck t any given time), because if you close and reopen the deck builder, a different deck image will be distorted (i.e. it is not an issue with a specific deck or selected card image).
See attached screenshots of two different decks, taken just 30 seconds apart, before and after I reopened the deck builder screen.
1 vote -
UNSTOPPABLE SLASHER ONE-SHOT ME AT 20 LIFE
My life total is 20, opponent attacks with unstoppable slasher, no blocks, my life total dropped to zero. I should've taken 2 damage from the slasher then been at 18. Then slashers effect should have triggered and gone on the stack with me being at 18 life. Half my life rounded up should have been 9 instead one single attack from a slasher took me from 20 to zero!
11 votes -
Creatures changing zones causes app to crash
When creatures change zones, most notably, from battlefield to hand/deck or graveyard to hand/battlefield the mobile app crashes and requires you to re-launch interrupting gameplay and allowing non-mobile users advantage on time clock.
1 vote -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
1 vote -
Bug sur la carte Elixir du cosmos
La carte exilir du cosmos est censée donner un point par un point alors que cela donne deux points. Il faudrait corrigé ce bug pour une carte pas très chère.
1 vote -
Le mode Classement
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la…
1 vote -
Bug
I played 2pick draft today.
The card's features did not work. This also affected the game.1 vote -
Fate of the Sun-Cryst Bug
I was playing a Premier Final Fantay Draft. During my 4th game, i tried to cast my Fate of the Sun-Cryst targeting my opponent's creature token but it didn't let me. I had to target another permanent. During the other games it worked fine. I request a reimburst for the draft. Thanks.
2 votes -
New cards not showing up in deck editor/collection
Hello,
I have packed the following cards from the Final Fantasy: Clash Across Time (FCA) set in MTG Arena:
Zidane Tribal
The Shadow Lord
However, both cards currently appear greyed out and unusable in deckbuilding, despite being legitimately owned.This is causing confusion and preventing me from using these cards in decks.
Could you please investigate and fix this issue? I would also appreciate any compensation if applicable, as this bug affects my gameplay experience.
Thank you for your help,
Ivan2 votes -
Vivi Ornitier ability bug
I was playing in the qualifier weekend event, and I think I found a bug which made me lost a match.
I had a Vivi with a +1/1 counter and a voldaren thrillseeker exiled with Agatha’s cauldron. The opponent played a removal in my Vivi at the end of my turn, with me tapped out. However, Vivi’s ability to generate mana should be allowed to be used in my end step (I would generate a mana and sac them with the Voldaren exiled with the cauldron. It made me lose that game, since I couldn’t remove his creature in response.…
2 votes -
Agatha's Soul Cauldron Bug
Opponent had Tersa Lightshatter in play and had only Vivi exiled with Agatha's Soul Cauldron. Somehow, his Tersa used the activated ability of Voldaren Thrillseeker from his graveyard (sacrifice to deal damage equal to creature's power to any target) to kill me.
Expected behavior: creatures with +1/+1 counters should only have the activated abilities of the creatures exiled with Agatha's soul Cauldron.
1 vote
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