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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9348 results found

  1. MTGArena One-time Manabase purchase: promoting deck diversity and player engagement

    One of the base issues new players face when attempting to get into MtgArena vs other forms of magic is developing a collection that allows for creativity and deckbuilding. In the standard format a large issue of this is the prohibitive number of wildcards needed to establish a manabase. Jumping into the game and needing 20+ wildcards to create a multicolored deck limits creativity and diversity. This ultimately leads to a favoritism towards mono colored decks and skews the metagame. If a new play does indeed spend a vast number of resources in order to craft a 2+ color manabase,…

    1 vote

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  2. your game is now garbage. arena is rigged.

    making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of…

    5 votes

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  3. Stack Issues IOS

    In every match, items get stuck on the stack and freeze up the game for a moment before unfreezing, but large images get stuck in the stack still blocking the viewing field on IOS

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Playing cards

    There is a bad glitch that has affected my last two games. I have the latest version on Android. Whenever I play a new card it is suspended at the side, and does not get placed on the game board. This happens to my opponent lso, but new cards hover in the graveyard area. I have screenshots to show this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. cascade brawl

    During the cascade brawl event, whenever I cast my very first spell of the game, there's a bug that doesn't allow me to cast whatever spell I cascaded into. As seen in the screenshot, it asks if I like to cast whatever is on the stack without paying its mana cost but doesn't actually show me what the revealed card is, and only gives me an option to resolve the original spell, despite having targets to cascade into in my deck, and thus whatever card is revealed is shuffled back into my deck. This has gone on for several games…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Quick Draft games ending

    I am on a quick draft atm. I played 3 games as expected. 4th to 6th were ended in the midle of the game and returned to quick draft screen without changes on victories and losses.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  7. incorrect rules interactions

    During a quick draft match on Arena I crewed a Midnight Mangler and then equipped The Aetherspark to it. Since the vehicle is an artifact creature during other players' turns, I had assumed there would be no point at which it would stop being a creature until my next turn, but the equipment still fell off at end of turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Collection Count of Foundations is bugged.

    Please reimburse players with rare and mythic wildcards due to the bug in your code. I have been opening regular packs, mythic packs, and golden packs of Foundations and instead of getting cards I am yet lacking from the set I am getting gems. It makes me wish I wouldn't have bought gems this week to get more packs. I feel like I have been scammed.

    4 votes

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  9. 呪い金の矛槍の

    呪い金の矛槍のテキストで、正しくは「先制攻撃とトランプルを持つ。」のところが、「先制攻撃と接死を持つ。」になっている。

    6 votes

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  10. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    46 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  11. Auto Tapper prioritizes Channel over treasure tokens at 1 life

    When multiple treasure tokens are on the battlefield and the player is at one life, Auto Tapper will choose to put the player at zero life rather than spend mana from treasures to pay colorless mana costs.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Ghalta crash

    Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Increase the shuffler to a seed size that will provide a better experience

    Increase the shuffler to use a larger seed size so that is can support a better randomization. The current 256 bit shuffler only suports randomization for 57 item lists efficiently. I have included the table for the Fisher-Yates limits from the Wiki article. With a little math you can see that you representing a very small percentage of the possibilities.

    The current state of the shuffler is a clumpy mess in Bof3

    2 votes

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  14. YOUR SHUFFLER IS TRASH!!!

    I play a top 500 ranked mythic account and these are my 2 opening hands game 2!!! This isn't acceptable!! Do you favor these account or something??!! I'm sure they drew perfection!! FIX THIS! A deck with 23 lands should never draw less than 2 lands per hand. none the less 1 and then none in a row. That's extremely improbable. At least let us choose how to shuffle.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. YOUR SHUFFLE IS TRASH

    I play a top 500 mythic account and draw this second game for my first 2 hands. I had to mulligan to five!!! This should not happen!! Do you favor these players??? This isn't acceptable. I'm sure they had perfect hands both games.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Can't bring cards in from sideboard

    I was unable to add cards from my sideboard. I could remove cards from my maindeck but it wouldn't let me add any cards in from my sideboard

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. "Large and in Charge" deck isn't available

    4 tutorial decks are available, but Mono Green "Large and in Charge" wants to craft additional cards (even though it should be available, too). How to fix?

    1 vote

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  18. Sunfall needs a ban from standard

    The idea of a boardwipe that spawns an artifact that can turn into a creature is retardedly unbalanced. Especially as there are no additional costs for the trigger.

    7 votes

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  19. Ban voice of victory from all formats

    A card that prevents the opponent from casting during your turn is way too strong for any format. Especially given that it's only two mana. Something with an effect like that should cost 10 or more mana. Not two.

    2 votes

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  20. Venerated Rotpriest Not Triggering on Bottomless Pool Targeting My Creature

    I had 2 Venerated Rotpriests and 2 pestilent syphoners on the field, opponent casts Bottomless Pool targeting my syphoner to bounce it back to my hand. With 2 Rotpriests, this should’ve triggered 2 poison counters (1 per Rotpriest) as a spell targeting my creature, but no triggers fired. The opponent would have lost the game immediately afterwards but didn't.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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