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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9367 results found

  1. Network Error

    I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Solemnity/Nine Lives

    I have Solemnity and Nine Lives on the table, as well as a Guide of Souls. I cast another creature and normally I should gain 1 life and get an energy. I receive neither and the Solemnity glitters in red, meaning that it activates. Thus, it's for me a bug.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Obvious Bug/Cheating

    Just played someone that had more than 4 copies of Soulstone Sanctuary in their deck. 2 in the graveyard, 2 animated in play, and then played a 5th. I always thought unique lands like that one were restricted to 4 copies. This game is free to play but it would seem that it's too much for some weak hearts so they need to cheat. I know y'all probably won't do anything about it, but at least I tried to say something. Thank you for nothing, in advance

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. shuffler still sucks

    It is unusual for me to outland mono red, even though I have 26 lands in the deck, and they probably have 20. Played about 15 games today. I couldn't get a 3rd or 4th land in 8 of them. That's absurd. When are you going to fix this. ********, everyone knows you rig the shuffler to do this to force winrates. Did you forget that you need to put out an enjoyable product to make money? There are several platforms to play Magic on. Arena might be the worst one.

    6 votes

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  5. Defeated with Platinum Angel

    How in the world did I lose the match with three platinum angels on the line?
    I lost due to a bug, nothing had changed in previous turns, how did I lose?
    Rigged game. I want explanations.

    And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Sideboard Bug Bo3/ Problema con el sideboard Bo3

    El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
    A veces salen imágenes blancas por el menú después de estos bugs.
    Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.

    The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Chemistry AI tool for assignments

    Yesterday, my teacher gave me a chemistry assignment that was really difficult. I find it hard to balance chemical equations and understand reactions, so I need a chemistry AI tool that makes this easier. Does anyone here who suggest me reliable chemistry AI tool?

    2 votes

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  8. Elvish Archivist - French Translation error

    French translation error on Elvish Archivist (Eldraine)

    English text: "Whenever one or more artifacts you control enter, put two +1/+1 counters on Elvish Archivist."
    French traduction : "A chaque fois qu'au moins un jeton que vous contrôlez arrive, mettez autant de compteurs +1/+1 sur l'archiviste elfe."

    The English text mentions a synergy with the artifact and places 2 counters on the creature.
    The French text mentions a synergy with tokens and places as many counters as tokens.

    I use 3 rare wildcards to craft it for a token deck. Can you pay me back?

    5 votes

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  9. Product Suggestion

    This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.

    8 votes

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  10. cant join games

    I cant join a games. It stays on the loading screen/ qu

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Doubling season

    Poison counters are not doubling when I proliferate and doubling season is in play

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Auto-Pass Bug.

    Auto-Pass isn't working on my opponents turns. It works fine on my turn, but continuously asks to resolve on my opponents turns.

    5 votes

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  13. Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Fix the shuffler 12

    Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Card shuffler

    Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Bug with Dragonhawk, Fate's Tempest

    On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."

    Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Black screen after loading initial scene

    Mac Os Ventura 13.6.8 using Epic Games Launcher.
    Goes to black screen after startup page saying "loading initial scene".
    Have uninstalled and reinstalled Epic Games Launcher, including clearing caches etc.
    Epic Games Launcher won't open in Safe Boot, not sure if that's connected

    7 votes

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  19. Fix the dmn shuffler

    Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
    Fix the gawd dmn shuffler already.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Nerf/Ban Alchemy cards

    Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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