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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10228 results found

  1. Achievement win best of 3 after losing the first

    Down, but not out achievement:

    1 played historic best of 3
    2 lost the first game
    3 won the remaining games

    No achievement was received.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Commander

    This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.

    5 votes

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  3. Shuffler

    I’ve had it happen in paper magic a fair bit but oh my is the shuffler ever terrible. Doesn’t seem to compare to a hypergeometric calculator, irl magic or any other tcg interface.

    It almost seems like yall want to profit off of this 🧐

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. fountainport charmer

    Fountainport Charmer offspring copy is still taking characteristics of the original version of the card

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Stuck at Retrieving asset manifest

    I am stuck at Retrieving asset manifest.

    I have tried numerous things to get this issue to resolve. I am unable to boot the game or produce any logs.

    This is via steam.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Lands

    I just played 10 games in a row and every hand all I got in my starting hand was 2 lands that should be impossible, I'm having to design my deck around that fact. This warps the meta around decks that can search and put in extra lands each turn.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. How rigged it is…

    This has been going on for 2 days straight now where I get one node away from getting into mythic and arena does the most stupidest **** where it’s preventing me from getting to mythic. THIS **** IS RIGGED! For an hour!!! I went back and forth until I lost 2 in a row with my worst match’s ups, I had to had to mulligan 3 times on that last game. I only went first once…like how much more ridiculous can this get? If this isn’t rigged I don’t know what is. This is seriously frustrating ans y’all need to…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Awful display of cards

    New update on IPAD IOS has a terrible presentation of cards during opponents turn where cards are barely visible on the bottom of the screen. when it is your turn the card just rise to a level where the picture is visible but text is not unless you click on the card and it expands individually. This is a significant challenge fore someone playing a deck of cards one is not familiar with. It was better before but arguably I would say it should be a setting at the very least for selecting if you want your cards to reduce…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 7 votes

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  10. Sidequest: Hunt the mark did not trigger on end step when a creature was destroyed, resulting in no flip.

    Sidequest: Hunt the mark did not trigger and flip like intended. A creature the enemy had was killed on my main phase with a suplex, then I moved to end step after flipping Jecht that turn. This resulted in moving to the opponent's turn and did not create a treasure token. Log attached. (likely resulted in match lost). This occurred in the best of 1 draft.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. FF Card Set - Show 1 Uncommon missing or 108 of 109

    For the FF set, I show 108 of 109 total Uncommon collected. However when i go into Deck building, filter for FF only uncollected only, and uncommon none appear available.
    Clearing the filter and looking for any uncollected FF card shows no Uncommon, only the Rare's I do not have yet.

    3 votes

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  12. mythic wildcards not received!

    i bought mythic wildcards, my bank charged me for them but I do not see them and I am not able to use them.

    Please give me my wildcards or refund the money.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Heir of Falkenrath Card Text Error Bug

    ファルケンラスの後継者のカードテキストが

    カードを一枚捨てる◯

    カードを一枚引く×

    になっている

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug with The Scouring Stormsoul

    Bug encountered when planning to play the Scouring Stromsoul from the graveyard.

    Platform: PC Windows
    Queue: event Quick Draft through The Omenpaths

    Gameplay state:
    few creatures on board, 2 forest, 5 plains, graveyard with some spells and The Scourging Stormsoul.
    Desired action and expected effect:
    Paying the ability cost of The Scourgin Stormsoul to return it to the battlefield tapped without a land.
    Actual effect:
    Inability to use the ability.
    Probable issue:
    The ability cannot fire due to the lack of land in the graveyard.

    Log attached to the bug report

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Descend

    Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. bug

    Unable to launch game.

    After playing with no issues for a few hours and after just finishing a match, the app tells me I've lost connection to the server and gives me three options

    1. Check Status
    2. Reconnect
    3. Logout

    Check status - no outages reported in my area. My home WiFi is working as multiple people are working from the same network.

    Reconnect - the first attempt will spin on a black page for a while and ultimately return back to the page with the three options above. Then, clicking reconnect any more times will instantly fail and prompt me with…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Deck shuffle RNG

    RNG for deck shuffling is terrible. In an 80 card deck with 5 cards that have greater than 5 mana cost, I almost always start with 2 of those cards in my starting hand. It makes no mathematical sense.

    Game-to-game you see the same cards being drawn over and over and over. The rest of the deck doesn’t play unless you tutor.

    Mathematically, this doesn’t make sense. Your shuffling RNG is either broken or inadequate.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Paradox Haze copy tokens vanishing

    I play a taigam master opportunities deck in brawl, and I have noticed when I have two Paradox Haze copy tokens in play (with the real one suspended for the second time), and I play a card (the one ring is the most recent) that moves to the same area, both paradox haze tokens vanish, and I stop getting their effect.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. BO3 UI White Out graphical glitch

    This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
    This has been an issue in BLB and DSK

    25 votes

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  20. 274 votes

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    62 comments  ·  Events  ·  Admin →
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