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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. bug with a chips

    The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Gideon Avatar Missing? Am I too late to get this?

    Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…

    1 vote

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  3. Add priority window to activate mana abilities in response to removal

    Just played a game where on turn two I had one forests in play, a forest in hand, and a Llanowar Elves played on the previous turn. I cast a Sazh's Chokobo before playing my land for the turn to get the landfall trigger, and an Innkeeper's Talent in hand I wanted to play after. With my Chokobo on the stack my opponent kills my Llanowar Elves. With just one tapped land I "technically" didn't have enough mana sources on the battlefield to cast anything in my hand, so I wasn't given a window to tap my Elves in response…

    1 vote

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  4. Arena skipping to end of turn

    My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. chain veil

    Chain Veil still does not work ever since Final Fantasy set came out

    1 vote

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  6. To Maro

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      ll!!゙゙゙゜          ゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙°      ゙!!!゙

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. To Maro

      __________,,,iiiiii,,,      .゙゙゙゙!llllii,
      !!!!!!!!!!lllll!!!!!!!!!!!!llllll!!!!!!!!!!!!!!!!!!!″      .lllllll’     ,,,,,,
         .lllll!′   llllll              ゙llll゙   .,,,,iiiiiiiiiiiii,,,、
         ,,llllll,,,,,,,,,iiii,,, llllll   .,,,iiii,,、   .liii,,,,,,,,,,,lllllilllli,,,iiill!!゙゙゙ ̄"゙゙!lllli,、
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      .,,,,iilll!!゙°    .lllllliiiiiiiiiiiiiiiiiiilllllii   '゙!!° ゙!llllllll    ゙゙゙゙゙!!!!゙゙゙゙゙’ ゙゙!!!l
      ll!!゙゙゙゜          ゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙゙°      ゙!!!゙

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Unequip token lost

    I unequipped excalibur from a Hero token. This token disappeared and i lost an otherwise promising Match.

    1 vote

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  9. Did not receive my rewards for Arena Direct Final Fantasy Play Booster box

    Hi WoTC,

    I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?

    1 vote

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  10. Behaviour change when using advanced seaarch

    I just noticed that when you try to filter your deck, for example with "t:creature" now the creature cards show on the bottom, while it used to show them at the top of everything else.

    1 vote

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  11. Vault progress from opening TLA Packs

    Vault Progress from opening TLA packs is not incrementing correctly.

    I crafted full playsets of all the Commons and Uncommons from TLA (The Last Airbender), and I have noticed from opening the past 30 TLA packs, that my Vault progress is always not incrementing enough. It is always somewhere between 0.1% - 0.2% less than it should be. I know it's not much, but it is a bug. It happens nearly every TLA pack I open. I can only say that it is a bug for TLA, because those are the only packs that I have opened of late, but…

    1 vote

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  12. Enter the avatar State bug

    Hi, I noticed a very strange thing: using the card "Enter the Avatar State" while exiled in combination with Iroh Grand Lotus, it transformed one of my creatures into a 1/2 without activating the lifelink...

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Storm of Memories not working properly

    So I cast Storm of Memories and I only had one instant in my graveyard. In response my opponent cast Rocky Rebuke to kill one of my creatures. Instead of allowing me to cast my instant for free, the spell fizzled and it did nothing.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?

    Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Sidisi, Regent of the Mire

    Sidisi from the new Dragons set is unfunctional. It cost me two games in the last round of a traditional draft, not only making me go negative EV when perfectly possible to win those games if the card functioned correctly. You are unable to sacrifice your creature to return anything at any mana cost. To be honest, I would like a refund of gems, when paying real world money for something, where there are prizes on the line and then only one side of a game is functional is very disappointing.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. In matches the hand of cards is cut off so that you can only see the top of the cards. This occured in today’s update. 8/19/25

    In matches the hand of cards is cut off so that you can only see the top of the cards. This occured in today’s update. 8/19/25

    3 votes

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  17. Achievement

    iOS after patch released today, 8/19/25, completed midweek event and it was not recorded on “weekly warrior” achievement.

    3 votes

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  18. Perpetually stuck on "retrieving asset manifest"

    I've tried all the common solutions:

    1. Deleting original download folder and reinstalling the game
    2. Restarting the computer
    3. Power cycling the router
    4. Using a VPN
    5. Connecting to a completely different network

    No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.

    Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.

    2 votes

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  19. Unable to add Arena Anthology cards to decks.

    Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
    Tested with timeless too and I cannot add the new cards to decks.

    2 votes

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  20. Full control auto tapper and mana with conditions

    Even in full control, the client doesn't differenciate between mana with conditions.

    My only red sources were Lotus Cobra and Delighted Halfling, and I wanted to cast Loot the Pathfinder and activate his red ability.

    The client would automatically use the red mana from the cobra to cast Loot instead of the one from the Halfling, leaving me with red mana I can't use for the ability.

    Full control or disabling auto-tapper didn't help, it would always autospend the wrong colored mana when casting, and let me choose which to use for the colorless cost.

    2 votes

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