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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10227 results found

  1. Cast Burst Lightning at opponent’s Ouroboroid with Ojer Axonil in play, only does 2 damage instead of 4.

    As described in title. Burst Lightning should have done 4 damage instead of 2.

    Can’t capture log as well this self described mobile game has limited functionality on ‘mobile’ devices like an m4 iPad.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. game froze, then kicked me back to the "play draft" screen. I tried clicking play to get back into the game, got a loss

    game froze, then kicked me back to the "play draft" screen. I tried clicking play to get back into the game, after 40 seconds I got a game loss.
    Nothing I could do. My internet was fine. I just got a game loss for absolutely nothing.

    2 votes

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  3. Product Suggestion

    ftlog can we please ban Authority of the consuls -- every single white deck has it and it is OP, Deep-Cavern Bat -- same reason. should be rare at least, but every single deck has it - get to see hand, steal a card. flies and lifelink - insane for an uncommon. There needs to be a better way to get rid of cards that are played in 99% of the decks faster.

    1 vote

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  4. Earthbend Death Trigger priority incorrect

    When an opponents Earthbent creature dies, my timer immediately begins running, before I have the opportunity to allow resolution. This could be used to unfairly gain a timing advantage.
    Please investigate adding additional time between death trigger of a player's land creature and their opponents time being counted. It could be solved with less than two seconds being provided before priority is considered passed.

    1 vote

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  5. Draft deckbuilding bug

    Using iOS when building a deck after drafting. Click button to view deck stats, then you can’t return to deckbuilding. Pushing the back button takes you to the Name Deck interface. This has happened in my last 2 drafts on iOS

    1 vote

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  6. Katara watertribe’s hope free activations?

    Playing on PC.
    My opponent cast Yue then attacked with Katara. 3 lands, 3 creatures, and trainings ground for 2, I figure the most damage possible was 8.
    Opponent activated Katara for 7 and wasn’t required to tap anything, so then they activated again for 20, and had to tap 2 lands and suddenly Katara was swinging for lethal.

    I can’t see anything that allows the free or discount of 18 activation.

    1 vote

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  7. Lilah Crash

    Whenever I get a trigger off of Lilah, my entire game crashes on the Android version and kicks me out the app. I haven't been able to play my Prowess deck since the update :(

    1 vote

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  8. Game crashing

    Game keeps crashing when I go to cosmetics in the store. Please help me. I’ve force closed, turned iPhone 12 off and on and I have uninstalled and reinstalled twice and this is still happening.

    1 vote

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  9. Progress UI not aligned on Desktop

    Premiere limited event progress indicator is misaligned. Fins do not show as complete, and current progress does not match fin alignment.

    1 vote

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  10. QD Tarkir problem

    Can't finish my deck after picking cards in Tarkir Dragonstorm quick draft i get the error uploaded

    1 vote

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  11. Cannot view table when drafting

    While playing mobile on Android device I cannot click on my name to view the draft table and see where the packs are currently sitting.

    1 vote

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  12. Creatures on the battlefield do not display prowess icons when they have the ability

    Consider Mai, Jaded Edge (I haven't checked if the same applies to other creatures with Prowess). She displays the Prowess icon (a lightning-bolt hand) while in hand, but then play here. The only icon that appears on her card icon on the battlefield is the Exhaust ability.

    1 vote

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  13. I get thrown out of Arena in B of 1 T 3 or 4 and cannot log back in until game has finished with me losing. Pointless playing

    get thrown out of Arena in B of 1 T 3 or 4 and cannot log back in until game has finished with me losing. Pointless playing at all really

    1 vote

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  14. Unable to counter Kaalia of the Vast attack trigger with Repudiate

    Opponent attacked with Kaalia of the Vast, and the attack trigger went on the stack. I had Repudiate//Replicate in hand with correct mana, but the game wouldn't let me cast the card to counter the attack trigger.

    1 vote

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  15. "searching for server" and I'm immediately sent to the main menu

    Every time I play, it says "searching for server" and I'm immediately sent to the main menu. My game is simply forgotten. Sometimes it even stops when I'm building a deck. I've already installed and uninstalled it, formatted my computer, tried through Steam, it's always the same thing.

    1 vote

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  16. Deadly precision - cannot sacrifice a creature as alternative cost

    I wanted to sacrifice my turtle duck to pay the alternative cost, but the game switched to auto pay, because I had enough mana. When I only had one B left I would get the option to sacrifice. I selected sacrifice upfront as far as I remember, but after selecting the target it switched to the auto tap solution.
    I think the options should show the tap or sacrifice solutions to select.

    1 vote

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  17. Lügner beim Support

    Schon mehrfach habe ich bemängelt, dass die Digitalversion MTG Arena EXTREM unausgeglichen ist. Laut Support ist aber "alles so wie es sein soll".

    Meiner Forderung nach Offenlegung des Skripts für den "Zufallsgenerator" kam man bis heute - vermutlich aus GRÜNDEN - NICHT nach.

    Wenn ich ein Deck spiele, welches im Wesentlichen den Gegner zum Millen von Karten zwingt (anstatt Lebenspunkte zu verlieren) und mir der Server MEHRFACH direkt hintereinander Gegner zuteilt, welche "Gaeas Segen" enthalten, dann hege ich ERNSTHAFTE Zweifel am "Zufallsgenerator". Da unterstelle ich ABSICHT.

    1 vote

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  18. **** your game I want my 10,000$ back you punk *******!

    Your game strait up cheats! You have taken all the fun out of magic! I want my 10,000$ back for all the paper cards I’ve bought over the last 25 years! Never have over felt so cheated by a company congratulations! You win! You lost a loyal repeat customer I’m I’ve made it my life goal to start and anti wotc campaign! And and it’ll all be truth! Your customer service is garbage. Your moms and sister is garbage!

    1 vote

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  19. Avatar The Last Airbender is the death of Magic The Gathering

    Spiderman was pretty dumb, but Avatar is even dumber. Whatever happened to goblins and merfolk? Also why the heck is Avatar in standard? Taking IP's from other sources is dumb. Fallout was pretty dumb. Spongebob is dumb. Sonic the hedgehog is dumb. Stop it. You're killing Magic and it's making me less and less interested in Magic and I've been playing since elementary school in the 90's. You're making this game SO STUPID and I can't take it seriously anymore.

    1 vote

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  20. Unable to build a draft deck

    During a draft event, i'm unable to validate my draft deck, see screenshots below for error message.
    Also there are 3 snakeveil into the side, i don't know where thy came from. 3 others have been drafted , and are well in the deck part of the screen

    1 vote

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