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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3312 results found

  1. Problems with the store

    I tried to purchase a pack with the money of the game...the first time the store wasn't available, so I tried to restorethe data of the game (in options). I entered the game again and I could go in the store but not purchase anything. It says "error of the intern store"

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Frozen Timout

    Opponent timed out, but the game never ended. It's draft so I don't want to just concede and count the loss

    1 vote

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  3. filter condition more than 4

    Steps:
    1)Go to decks
    2)Go to collection
    3)Chose advance filter
    4)In the collection separator select x4

    Result:
    All cards that you have more than 4 (i.e. cards that you have from more than 2 editions, for example crackle with power 4 from the cowboy set and 1 from mystical archive) will not show up.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. bo3シールドの開催期間もっと長くしてください!

    もしくは学部を選ばないシールドを常設して!

    1 vote

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  5. Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updat

    Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated

    1 vote

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  6. Got disconnected and couldnt reconnect in the middle of my premier draft

    Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated

    1 vote

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  7. Opponent Spamming and Timer

    I’ve had yet another player start spamming comments “your go” “nice” “good game” during my turn to be distracting. It happened during another pivotal turn where I needed to be very careful with my cards and timing.

    Fortunately I remembered to mute them so it didn’t distract me. I won and had my first 7-0. Yay!

    But I had a thought.

    What if every time someone comments, “nice “hi” what ever, it resets the timer?

    Most of the time it won’t matter.

    But if a player spams comments to be distracting, they end up helping their opponent.

    1 vote

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  8. Newly aquired cards not being added to inventory

    I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…

    1 vote

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  9. Prepared spells are remaining available to players after the prepared creature has left the battlefield

    Opponent had Quill-Blade Laureate on the battlefield with its prepared spell Twofold Intent available to cast. He then cast daydream targeting his Quill-Blade Laureate. This caused a second copy of Twofold Intent to become available for him to cast. The first should've become unavailable when the creature left the battlefield.

    I have also seen this happen when creatures died and were reanimated, but I cannot recall the exact cards in play.

    1 vote

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  10. Remove Universes Beyond UI

    Add ability to disable the Themed UI/loading screen for the game and use a non-UB one. I have to suffer UB in every format all the time, why must we also suffer from ugly UI/loading screens themed around stuff we don't engage with? I think Hasbro lost the plot a decade ago, and since then has only cared about shareholders rather than players. It's insulting, really.

    2 votes

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  11. Doran Interaktion AssaultFormation etc

    Der neue Doran gibt angreifenden Kreaturen einen Bonus in Differenz P zu T.
    HighAlert, AssaultFotmation, Arcades lassen Kreaturen Schaden mit ihrer T zufügen. Arena setzt fälschlicherweise bei diesen Kreaturen A=T. Dadurch triggert Doran nicht.
    Beispiel:
    Eine 0/4 Kreatur macht 4 Schaden im Kampf. Doran würde ihr +4/+4 geben, zu 4/8 und sie macht 8 Schaden. Da Arena die Kreatur aber im Combat als 4/4 angibt, gibt es keine Differenz, die Doran triggert!

    2 votes

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  12. 対戦中のフリーズ

    直近のアップデートの後、対戦中に自分、相手に限らずなんらかの効果の解決中または解決後にフリーズが発生します。現在100%の発生率です。対応願います。

    例えば相手の除去によりこちらのクリーチャーが墓地に置かれたが、相手の除去カードが表示されたままこちらのターン時間の帯が減っていくが何も出来ないままフリーズとかこちらの強化カードの効果で強化されたがその強化カードが表示されたままこちらのターン時間の帯が減っていくが何も出来ないままフリーズとかです。
    結果的にアプリを終わらせるしかなくゲーム出来ません。

    2 votes

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  13. Crazy interface

    Missing pieces in arena interface and locks everywhere, impossible playing. Lots of connection error.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  14. Dawnsire

    So….. I got a Dawnsire, Sunstar Dreadnought in play. I play a Mindskinner and attach a Pain for All to it.

    I station Dawnsire with Mindskinner, attack with a creature and target Mindskinner with my Dawnsire.

    Opponent got 100 damage…. Shouldn't the opponent Mill 100 cards????

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Death triggers kill my game…

    The game crashes when a death-trigger (spontaneous “fatal push” or similar events) resolved. I would like to play magic the gathering and not watch fancy animations or silly bugs that kill the game, and my mood. Is it possible to just program an app, that is working? After watching two games, where the time fuse goes down in a powered cube draft, I got pretty angry. Maybe I start printing just my own cube and play on paper with friends. Will cost me much less money and nerves. The fact that the Arena-Support is not really responding makes it all…

    2 votes

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  16. Two quick draft games with Lorwyn Eclipse crashed.

    I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.

    2 votes

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  17. flame of anor not triggering phrexyian oblitirators triggered damage

    flame of anor not triggering phrexyian oblitirators triggered damage effect no perms were sacrificed

    1 vote

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  18. 2 votes

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  19. Bug: Goliath Daydreamer

    Bug: When using Goliath daydreamers ability to play spells from exile, I played Full Throttle. When I try to cast it the second time using his ability, the combats do not add up. Instead there is an image of the combat with a x2 on the side and then it goes to the opponents turn. I think this is a bug. I was hoping to have 5 combats a turn with this trick.

    1 vote

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  20. Failed To Declare Attackers and Other Problems

    Was doing a match of Lorwyn Eclipsed Quickdraft and it would not let me declare attackers several times. It wouldn't even let me activate Firdoch Core for an extra blocker. Maralen's trigger wouldn't go off even though i had her on the battlefield. Please refund my gems or gold, as I feel I really had the upper hand in this match. Other matches went fine.

    2 votes

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MTG Arena Bugs & Product Suggestions

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