MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3333 results found
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Game becomes comoletely unresponsive
Game doesn't let me interact after combat and after certain triggers. I haven't lost internet connection but there's nothing I can do but watch my timer go down. I've waited when this has happened twice now and the game doesn't respond whatsoever. Running on Android and it's only happened since the most recent update. Fix plz
12 votes -
Don & Raph, Mad Science
Don & Raph, Mad Science
This card isn't recognizing and applying affinity for artifacts and will skip your phases.13 votes -
Unable to login
The game keeps failing to authenticate my account by way of time out.
11 votes -
Unable to Login (Timeout)
I have this seemingly old bug some ppl experienced before. Is there a clear path i could not find in all the posts how to fix this issue? Cant login since a few hours.
11 votes -
Freezing Gameplay
Game simply freezes during game. I've played for over a year online and no huge issues. Last week games began freezing. Always when I activate a map token, but sometimes after attacking, sometimes I can't click to pass on a move made by opponent, and so many other scenarios. Then the timer runs out despite me clicking to move on or choose blockers, or anything. I can see my opponents sending messages. The app keeps sending me requests to take action, despite clicking to take action to no avail. I have submitted logs and requested to repair files probably 100…
13 votes -
Got the wrong packs in the mastery pass for lorwyn
Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities
17 votes -
Mastery pass wrong packs
I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.
16 votes -
Rigged Arena
What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…
8 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
My victories are not being counted
I won the 3 midweek matches and won a best of 3 ranked. And no victory was counted, and the mission that I would have already finished remains zeroed
12 votes -
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
12 votes -
enterprising scallywag
this card doesnt descend when a permanent leaves the battlefield.
2 votes -
Game freezes on cast or attack animation
When casting a spell and it goes to the stack, or during attack animations the game freezes and timer starts running out. I am unable to do anything and have to restart and rejoin the match
12 votes -
Matches freezing mid-game
Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important,…
14 votes -
Companions Missing
Cannot change companions in new or existing decks
- Give us the steps to reproduce the bug
- access the player profile in the deck and choose to switch companions.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- iPhone 16 Pro Max iOS 26.2
- Enter the actual results you’re experiencing
- Companions unavailable/missing
- Enter the expected results of the feature
- Companions previously available to appear and be available to switch
- Add any relevant screenshots/videos
- screenshot added (IMG_1832.png)
- If you found a workaround, please add workaround steps.
- no workaround
15 votes - Give us the steps to reproduce the bug
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Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn as described in title
16 votes -
Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
9 votes -
Timeout when trying to login
I haven't been able to login for hours now. I keep getting the same error message
11 votes -
Daily Wins and Missions not registering progress
On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.
11 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
11 votes
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