MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9604 results found
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Freezes
Havent been able to play a game for 2-3hrs. The game just freezes every time I try to start a new match.
4 votes -
Games not loading. Sparky won't go away
Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.
4 votes -
Cant do any actions on arena omnisciense draft avatar
While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats
4 votes -
Blank board on game start after disconnect
PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.
3 votes -
Match do not start
Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.
4 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
4 votes -
Mystic Confluence
My opponent cast Mystic Confluence choosing 2 of counter target spell unless it's controller pays 3 and draw a card.
I paid 6 mana and my spell was still countered causing me to lose the game and end my cube draft4 votes -
Ambassador of Evendo bug
Ambassador of Evendo has a bug regarding tap-sac lands like Evolving Wilds, because the game client never taps them to sac them in the actual client, likely to save on animation/processing time, causing it to not proc the land draw off of Ambassador of Evendo's effect, even though it really should. While Evolving Wilds not tapping hasn't been a problem before, we've not really had a card that required a check of it tapping.
I'm not sure if it hit other tap-sac lands because, well, I haven't gotten lucky enough to hit one of them and draw them yet aside…
7 votes -
sideboard
The game thinks 15 cards in the sideboard is more than 15 cards and makes the deck invalid (unable to save changes or create new deck with 15 cards in the sideboard).
The format of the deck is: timeless.
If i reduce the sideboard to just 7 cards (the maximum limit of BO1 sideboard) the issue doesn't happen. However I need all 15 slots as i play BO3.Consistency: 50% half of my deck have this bugs, the other half does not.
The issue appeared after updating to the latest version on July 8.
11 votes -
Sideboard issue
For some reason, the game says my deck is invalid because there are more than 15 cards in the sideboard, even though I only have twelve in my sideboard
8 votes -
Paypal Store purchase dosnt work
When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.
13 votes -
Can't use Ultrawide Fullscreen
Ever since the last update, ultrawide (and other unsupported screen resolutions) are now resetting to non-fullscreen mode every time we switch to a new scene. I press Alt+Enter to go into fullscreen, hit Play to search for a match, the game loads the searching scene and exits fullscreen, I press Alt+Enter again to enter fullscreen, the game scene loads, the game exits fullscreen again. It's really frustrating... Before this update, I believe I only had to manually enter fullscreen if I made changes to the video options and only because ultrawide resolution is not an actual option.
263 votes -
Set Completionist II achievement bugged.
I spent about 40 rare wildcards to get four copies of every card in the Arena Base Set only to have it not unlock this achievement. The achievement says that it applies to any set, otherwise I wouldn't have bothered. I either want the achievement or I want my 40 wildcards back and a list of the sets that to which it does apply.
20 votes -
Bug: Cannot counter spell in TLA Omniscience quick draft
Cannot counter spell in TLA Omniscience quick draft
My opponent could cast spells without me having the chance to counter them using Sokka's Haiku in my hand (for 0 Mana).
Happened consistently. Yet to find out if other counter spells are affected as well.
3 votes -
The Back Arrow isn't working.
The Back Arrow in the deck details screen isn't working. Once I'm in the details screen I can't get out unless I go back to the home screen and abort the deck building.
5 votes -
Unable to target Bloodletter of Aclozotz
Unable to target Bloodletter of Aclozotz. It is not being recognized as a creature for no apparent in game reason. See screenshots of me attempting to target with multiple removal spells. Edit: this forum is not allowing me to post the screenshots for some reason.
1 vote -
Visual bug where I can't see my cards
My cards now show as only black and red backgrounds with no text, no images and only show the mana cost
4 votes -
Demonic Pact Bug
The card Demonic Pact is bugged and not working properly, the mode already chosen are not displayed properly and the card forced me to chose to lose the game while I should have other options available.
The card need to be fixed.Reproduction Steps
Play Demonic pact and chose 4 damage first, then any mode between draw two and discard two, then on third ability only mode available is to lose the game.10 votes -
BUG / Gameplay Error: Game does not handle Invasion of Alara trigger properly
While playing a game of Pioneer on arena, I resolved Invasion of Alara which exiled 2 copies of Bramble Familiar. When prompted to cast one of the two cards, I selected a Bramble Familiar and it then did not give me the option for which half of the card to cast and instead put it straight into exile as if it was not cast and the other card went into my hand. There were no effects in play that would have prevented me from casting the Bramble Familiar or its adventure Fetch Quest.
The correct behavior, which the game previously…
5 votes -
Bug with spells or abilities that cast spells without paying their mana costs from exile following September 15 update
Since the September 15 2025 update. The abilities of cards such as Etali, Primal Conqueror and Invasion of Alara that allow spells to be cast from exile do not currently show what is exiled or allow the spell to be cast
5 votes
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