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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3040 results found

  1. sheltered by ghosts ate my elf

    opponent had an Optimistic Scavenger with a Sheltered by Ghosts and an Ethereal Armor attached to it. the Sheltered by Ghosts exiled my Llanowar Elves. i killed the scavenger with a bitter triumph, losing 3 life and paying for the ward cost as normal. then the game froze and it took around 20 seconds for the game to start moving again but my Llanowar elves did not return. after that the game showed the Optimistic Scavenger with the stack of auras on it in the graveyard, like they were still attached. also when i played a second creature they left…

    1 vote

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  2. Game froze and will not proceed

    Playing in a match right now and game has stopped in the same state for 5-10 minutes. No action, no rope, no messages from the client. Photo and log both attached.

    1 vote

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  3. 1 vote

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  4. My game just closed in the middle of me playing a win the game turn and when I logged back on immediately it listed it as a defeat.

    I was about to have a major come back win and in the middle the game crashed. I immediately logged back in and it listed it as a defeat. I did not conceded, close the app, or let my phone go to sleep, so nothing I did should have resulted in me losing the game. It 5ook me less than 30 seconds to reopen the app.

    1 vote

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  5. Sirène de chêne : capacité de mana pas prise en compte pendant le tour adverse

    BUG : Pendant le tour adverse, si tous mes terrains sont engagés, la capacité de mana de la créature artefact bleue Sirène de chêne n'est pas détectée par le jeu comme mana disponible. Le jeu enchaine les actions de l'adversaire sans me laisser le choix d'utiliser ce mana. Je ne peux donc pas lancer de sort avec ce mana alors que je devrais pouvoir le faire.

    1 vote

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  6. Affaire du destin délaissé - impossible de récupérer les créatures depuis le cimetière

    L'effet de récupération des cartes dans le cimetière après le sacrifice de l'enchantement "affaire du destin délaissé" ne fonctionne pas. J'ai beau cliqué sur une carte de créature que je souhaite récupérer depuis mon cimetière, rien ne se passe. Je suis contraint de passer à la phase de fin et perd l'effet du sort.

    1 vote

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  7. Sealed Arena

    I am so tired of wasting gems on Sealed. Especially with Strixhaven. You pick your school and get no cards whatsoever to really help. Even though you get 2 packs dedicated to whatever school you pick, they are all low mana duds that give you no chance whatsoever. All of your rares and mythic rares (if by some miracle you actually get one) are colorless or are every other color besides the ones you chose. Come on what good is a a 6 mana card that only is useful when you spend multiple colors to cast it. This has happened…

    1 vote

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  8. チート行為の疑いはここでよいですか?

    llllllllllというプレイヤーが(lの個数が正確でなかったり、lじゃなくて大文字のIかもしれません)ゲームの勝敗を操っている疑いがあります。
    大体こちらが勝ちとなった盤面でサーバーへの接続が遮断され、接続しなおしてもゲームが再開せず、次のゲームに移りました。

    1 vote

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  9. Formidable speaker does not give me the option to untap a permanent my opponent tapped down even though it is not capped at sorcery speed

    My opponent taps my overlord of the boilerbilges at beginning of combat to stop its attack trigger. However, I have a formidable speaker which allows me to pay 1 to untap it. Arena insteads locks me in the declare attackers UI, preventing me from using its untap ability even when I have 1 mana to activate it. This prevents me from attacking with boilerbilges. I understand that formidable speaker is a relatively new card but please fix this glaring issue.

    1 vote

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  10. client does not recognize hybrid spells as castable with affinity from witherbloom, the balancer

    I have a deck that revolves around the affinity from witherbloom, the balancer discounting hybrid mana spells to free (namely rakshasa's bargain). however, at any point where I have 6 creatures and should be able to cast the spell for free, arena does not recognize it as a spell i can cast from my hand and it auto-passes through the turn (unless in full control, in which case I can cast the spell from my hand even though it is not highlighted as an action i can take). this takes place on both mac and ios, and presumably other platforms.…

    1 vote

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  11. Visual Glitch after playing games

    Played a couple games and then went back to the home screen this was the result. Earlier today after a couple matches a similar thing happened when I scrolled over the "Reward: Rare Wildcard" and "Reward: Uncommon Wildcard" in the packs tab, after opening some packs. However earlier it was only for a section of the screen under the popup. I closed the game opened it later and the black area was gone.

    1 vote

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  12. Creature type list does not contain creatures on battlefield

    I am playing a Saproling deck, there is only one creature with the Saproling type in my deck, my commander. (It is the only Saproling card in arena, I think.)

    When my commander is on the battlefield, the creature type selection menu (for cards that "choose a creature type" when they enter) does not contain "Saproling". This is an obvious bug - most players will want the creature types they have on the battlefield to get a buff.

    Maybe it's only looking at the creature types in my hand and deck, which is not enough.
    I think this might also…

    1 vote

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  13. "Disconnected from the server" while playing goes to the wrong screen

    When I am disconnected from the server while playing a game, it returns to the home screen. By the time I've quit the game and restarted, my timer has elapsed and I've lost multiple turns. So I've effectively lost the game.

    Here are some suggestions:
    1. reduce the number of disconnects
    2. reconnect quickly and automatically, like all other games do. There ia a bug or edge case somewhere in your reconnection algorithm that causes it to fail where other games succeed in silently reconnecting.
    3. make the reconnection timeout shorter than the turn timeout, so I can get back…

    1 vote

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  14. Duplicate purchase gems

    Unable to purchase gems-

    Says that I have a duplicate stpre ticket or that I already own this item when i do not

    1 vote

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  15. Random Crashes in Succession

    Hello team!

    I just experienced 4 random crashes within 20 minutes between two matches. Both of these matches were in Quick Draft:SoS; the first match was almost lost because I was forced to use timeouts due to me not being able to respond in time (yes, it's just a game, but it's frustrating. I still won, though!). The crashes during the first match almost had me thinking it was a DDoS; the crash in the second match further convinces me this was a server-wide issue. I'm still including shots of my opponents' names in case this can help with any…

    1 vote

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  16. Leave the graveyard effect

    The living history spell did not trigger when my creature went to graveyard and returned prior to combat phase. I didn't get the attack bonus and lost my game as a result of the combat that occurred following it. No option to hold the creature when the +2/0 didn't trigger.

    1 vote

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  17. Typo in deck format description

    You are missing "are" in the red text describing the different MTG Arena formats.

    Repro steps:
    1. Go to Codex of the Multiverse
    2. Go Ways to Play / Formats / Constructed
    3. Observe the text in red

    Results:
    "There five MTG Arena formats..."

    Expected:
    "There are five MTG Arena formats..."

    1 vote

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  18. Game Frozen after Boseiju,Who Endures Plays

    Game Frozen after Boseiju,Who Endures Plays,
    Selected to grab my land after opponent played said card and game froze, cant concede nor continue on with play.

    1 vote

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  19. Dark Leo and Shredder Broken

    Dark Leo and Shredder sometimes cannot be interacted with at all. The spell on the stack or ad a permanent on the battlefield. You can not block it or target it with any effect. Nothing giving it extra effect, just cant be interacted with at all in the game right now.

    1 vote

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  20. infusion not triggering

    I attacked with Shopkeeper's bane, triggering the 2 life gain upon attack. Opponent blocked with a creature and responded with an instant giving the creature +2+2 and first strike. I responded by casting Efflourecence on my Shopkeeper's bane, which should have triggered the infusion of indestructable and trample. My creature died upon the damage step. It should have been indestructable due to the gaining of life upon attack.

    1 vote

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MTG Arena Bugs & Product Suggestions

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