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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9644 results found

  1. Historic Metagame Event Bug - Sideboard issue

    During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Connection error

    I finished the tutorial, but the game crash for a connection error, but I'm playing with my wi-fi who is excelent. Please help me

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cannot Purchase Through Store on Mac

    Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.

    26 votes

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    5 comments  ·  Store  ·  Admin →
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  4. Life loop

    This image reflects an "unbreakable" opponent life gain/loss loop which "breaks the game."
    Just so you're aware.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Light wheel enhancement graveyard

    Light wheel enhancement was not castable from my graveyard at max speed. Even when a second copy entered the graveyard (at max speed) both copies remained uncastable. The opponent controlled no permanents blocking interaction with graveyards.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...

    Hello dear Arena team,

    one of my personal wishes for 2026... ;-)

    The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.

    This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:

    Beginner: time window x 4
    Hobby: time window x 2
    Pro: time window x 1
    Master: time window x 1/2

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. ジェム

    ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
    2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
    1回分の課金をしたいので、2回目のチャージ分は返金してください。

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Screen freeze

    I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Screen freezes in game

    I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .

    Win 11, up to date.
    Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
    Have 3 unopened Airbender packs already (packs appear black-graphics issue).
    Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
    What gives?

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. Bug or other

    Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement

    Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to cast spell that I had the correct mana for

    In this game I was unable to cast Cornered by Black Mages even though I had 2 black mana available (1 colorless reduction from Artist's Talent) on my upkeep I had an untapped Swamp and Jagged Barrens that can produce black or red. However the game would not allow me to cast the spell as if I didn't have the correct mana for it, even though I did.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Fix user interface with large hands

    Discovered this because of Yargle.
    Ice till explorer with a graveyard full of land makes the game unplayable. There’s too many cards to be able to select anything, and no way to scroll beyond the middle of your hand.

    Please fix user interface

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Starfield Vocalist didn't trigger

    Starfield Vocalist didn't trigger when monoist circuit-feeder entered the battlefield. Not only did Starfield Vocalist not trigger the Circuit-feeder didn't trigger at all. It would have been lethal with the trigger doubled but also would have been 1 off if it just trigger once. Could have easily lost the game because it was very close.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Kozilek's Return graveyard cast not affected by Aven Interrupter

    Kozilek's command was able to be cast for free from my opponent's graveyard on cast of a 7 mana eldrazi despite not having the mana to pay for the 2 from the Aven Interrupter on the battlefield which it then killed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. ojer kaslem deepest growth

    card is bugged when opponent uses ultima. ojer kaslem is supposed to return as a mana after he dies.

    ultima spells destroys all creatures, it does not exile them. he does not return as mana after death.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Add a “Like” or “Heart” Feature for Opponents After a Match

    After a match ends, players currently can’t interact with their opponents — which helps avoid toxicity, but also removes any way to show positive sportsmanship. I suggest adding a simple “Like” or “Heart” button after a game, so players can appreciate friendly or fun opponents without direct communication. It would promote positive player interactions while keeping things safe and anonymous.

    1 vote

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