MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3003 results found
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Jump in marvel pack bug
First pick was animal and second was towering. After that, it kicked me out and when I try to go back into the event, it shows animal with a confirm button
1 vote -
Match maker
Fix your ******* match maker. I should not play against control more than 75% of the time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
1 vote -
Didn't get monthly ranked rewards, again. Not June neither July
Start july, get 10 "Nothing" packs and nothing inside. Same june bug. Both months got mythic.
And no reset rank.3 votes -
Baron Helmut Zemo does not track graveyard devotion
Baron Helmut Zemo requires 15 black mana symbols in your graveyard to activate his ability, however he does not have a numerical tracker or indicator. Collect evidence cards have a counter, Ketramose the new Dawn has a counter, as does Devotion, and Delirium. Please add a number tracker on him that displays the total number of black mana symbols in your graveyard!
1 vote -
Guardian project
Guardian Project does not trigger on cloaked creatures entering if there’s another cloaked or morphed. It correctly hits on the first one but after that it’s reading the morphed/ cloaked/ face down creature as having a name and not drawing a card. Please help, my Vannifar deck needs all the cards it can get
1 vote -
Ral Zarek Bug
Hello!
I encountered a bug with Ral Zarek during a ranked match:
I was able to activate his -7 ultimate ability and the coins were tossed (showing 3 heads and 2 tails according to the animation), but my opponent was able to keep playing, and I didn't get to benefit from my planeswalker.It’s really unfortunate because it cost me the game and significantly reduces the value of this card in my deck.
Hoping this gets resolved quickly,
Thanks!1 vote -
Rank Season Error Rewards
Today was rewarded with rank season error rewards, however when I went to open my packs, the first interface blanked out and sent me back to the Home Screen. Went to create new deck and no new cards were flagged.
Occurred on iOS.
8 votes -
6 votes
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No End of season rewards
I did not get my end of season rewards and my rank did not reset
6 votes -
game crashing
The game crashed during a Premier Draft on Windows. I tried to basic landcycle a Savage Land Dinosaur and it froze my computer. By the time I rebooted everything my opponent was attacking for lethal.
1 vote -
ジャンプイン
マーベルのジャンプインにて発生
2つ目のパックを選んだ後に発生し、選んだことにならず進行不可になりました
1000ゴールドも支払ったまま且つ1つ目のパックのカードも貰えず、棄権もすることもできない状態になりました。
PCにてプレイし発生し、androidで起動し同じようにプレイしても同じ状態のままで進行ができませんでした。
欲しいカードがあるのにこれではままならない1 vote -
Store items bought dont show up.
Again buy store packs on dail deals. They dont show up. Oh annnd again i got ghost packs for season rewards.10 ghost packs this season. Last month was 4 ghost packs.
1 vote -
Add Double Feature Art to those cards
Add the Innistrad Double Feature art style to the cards from those sets.
1 vote -
Deck validation failure: Format allows banned cards
I just took a screenshot of the issue with these kinds of combos. I didn't know Tainted Pact was on the ban list (and Chrome Mox, but I didn't take a screenshot of it). Normally, formats block your deck if it contains illegal cards, but here it doesn't happen, allowing everyone to play without a ban list. Please fix it, as this is game-breaking.
1 vote -
Same types of opponents everytime
I'm playing Spidey 2099. Since the last competitive brawl event and even post updates, I almost always face the same commander opponents everytime. It only changes when I change commanders. I can send screenshots. Either it's Yuriko, Ouro, Nashi, Katara, or Asuza. ALMOST NO ONE ELSE. I get to encounter other decks when I use other commanders. It's impossible that these are the only deck in circulation. Also a ban review parallel to the duel commander format should be considered, especially with "free" command zone abilities. (Yuriko and Derevi)
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Katara%203.jpg 349 KB -
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1 vote -
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Jump in not working
Picked Blink and Genius
Kicked out
Now it goes to pack selection
Blink pre selected unable to confirm
Also Fantastic 4 has no mountains in its land so you can not play any of the red cards normally.1 vote -
block step was being skipped
I had a previous issue I reported it, my following game after making the report during my match my block step was being skipped. There were no cards that gave my opponent haste or tapped my cards. The last interaction of my game my block step became available again.
2 votes -
Zero cards in library draw
•This is a bug report, not a product suggestion•
Opponent misordered triggers while endurance was on the stack. Several card draw occurrences happened with risen reef before endurance trigger was reached. The match should have ended there.1 vote -
フリーズ
プレミアドラフトプレイ中にゲームがフリーズした。一度ゲームをシャットダウンし、再起動したがターンが飛ばされており、ゲームに敗北した
1 vote -
June constructed reward packs bugged
The 10 packs rewarded for the Rank Season Error are empty. They seem to disappear when clicked but no cards are rewarded.
5 votes
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