MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3003 results found
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card theifed
I went to open my new packs for my ranked. then i got an error and all 4 disappeared. no cards no gold please advise course of action.
3 votes -
brain freeze + underworld breach combo timeout
When I play Competitive Brawl and cast the combo Underworld Breach + Brain Freeze the countdown timer often kills my turn. I appreciate that a timer is needed, but it is practically impossible to select the three cards that you need to exile from your graveyard along within the timeframe. I have attached my gamelog for your review. A suggestion would be to count picking the cards to exile as an active action. It is often a win conditions in Competitive Brawl, so it does feel unfair getting stopped out by a timer.
1 vote -
Jeska's will does not see Hearthhull, the Worldseed as my commander
when I play my Hearthhull, the Worldseed commander deck I run Jeska's will in it. after I cast my commander I attempt to cast Jeska's will to use both options but Jeska's will does not allow me to use both options even though I have my commander out. Please fix this issue.
1 vote -
My disappeared unopened packs
Hello,
Thank you for your consideration for the bug I experienced. I have received 10 packs because of the bug. But when I clicked open button, there was an empty box popup with an ok button and after I clicked it the packs disappeared. I didn't get any cards from those packs. Would you resend those packs again?
12 votes -
Enduring Tenacity
After the update on6-30-2026 Enduring Tenacity no longer triggers on life gain of anykind
1 vote -
Unable to sideboard.
I was playing Standard Bo3 and was unable to sideboard in G2 and G3. Some cards were ok, but others don't. I tried to exit the game, but it didn't work at all.
1 vote -
Missing packs
I got a message on the app saying i was being given 10 boosters for my rank winnings but when i went to open them they all just disapeared
11 votes -
Issue with Mythic rewards at end of season
Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.
10 votes -
2/3 Creature (With Deathtouch Equipment) Died to 1/1 Creature With No Deathtouch
Repro steps are unclear.
Steam, Windows 11.
Midweek Magic: Slow Start - I don't recall for sure who was first player
My Dazzling Angel equipped with Basilisk Collar blocked my opponent's +1/+1 Forest from Earthbend 1 from Badgermole Cub. Both died. (This action sent my creature to my graveyard and returned the Forest to the battlefield under my opponent's control and set off a chain reaction of +1/+1 buffs for my opponent's creatures, at which point I captured the log, then conceded, then captured the screenshot.)
What I expected:
1. My 2/3 Dazzling Angel deals 2 Deathtouch combat damage to…1 vote -
Game not responding
Since a week ago my game often stops responding on iOS. Sometimes 5+ times a game. I can see my opponent looking at cards and reacting but my spells get stuck or I’m not able to click on anything. Eventually it responds but then my cards are out of sync and unusable. This happens whether on wifi or cellular. The only way I can play is to force quit the app and reload as soon as I notice, which sometimes causes me to miss my turn.
1 vote -
Rank Season Packs empty second month in a row. I opened the 10 packs again like last month and got nothing.
Rank rewards empty again this month, first month playing have gotten 13 empty packs at this point. 3 last month and 10 today. Please fix this is so disappointing.
13 votes -
Rank Season ERROR
Hi, I received some x10 Boosterpacks due to this seasonal rankings error, but I can't open them. I press the button to open them, and they just glitch. It's like they gave me boosterpacks with air inside. What can I do to get my rewards?
12 votes -
Season Rank Error Pack Bug
On PC. I just logged in 15 minutes ago. Saw a message talking about the Season Rank Error and that since I was double de-ranked at the end of May, I was given Mythic-level season rewards. I Claimed my rewards and was shown 2 card styles, 10 packs, and in-game currency (I think). I then clicked Packs and saw my 10 packs. I clicked Open All. Nothing happened. I clicked the Pack image itself and got a blank notification screen that simply contained an OK button. I clicked OK and the packs were gone. I did get my points towards…
17 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
Update messed with my games
I had progress in a marvel “ jump into” match and rewards. I lost cards from the game when the app updated. And I can’t even play or continue the matches with the new packs I was trying to use when I restarted a new one.
1 vote -
Sundial of the infinite
Sundial of the Infinite is a card that is supposed to exile your own effect triggers on the stack. Especially End Step triggers. When I tried to use it with Loki, The Deceiver's End step trigger to sacrifice the illusion token he created, it did not let me trigger it in response, despite that being EXACTLY what the card is used for. Please update sundial of the infinite to hold priority on ALL triggers as it is supposed to so that you can respond to any trigger going on the stack and end the turn to prevent them from resolving.
1 vote -
marvel
I opened the game and entered the “Jump In Marvel” event. After selecting the cards/decks to play, the game bugged. The screen froze on the selected cards, and I was unable to continue or confirm my selection.
Platform: PC / Steam
The game gets stuck on the card selection screen and does not allow me to proceed. I tried closing and reopening the game, but the issue persists. The Marvel event “Jump In” remains frozen and is unplayable.
The event should allow me to confirm my card selection and continue playing normally. I would also like this issue resolved so…
2 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
12 votes -
Unable to target with Epic Fight. I selected my creature for both options; double damage and fight. But, it wouldn't let me fight.
Unable to target with Epic Fight. I selected my creature for both options; double damage and fight. But, it wouldn't let me fight. So many bugs. Give me my money back or I'm going back to DOTA
2026.60.20.13317.1292624
1 vote
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