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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3027 results found

  1. Mes quêtes journalières ne se résolvent pas, pas de décompte des cartes jouées ou des victoires

    Mes victoires ne sont pas comptabilisées => 0 récompense
    Ma quête du jour ne compte pas les cartes jouées.
    Egalement un problème avec la file classée : le logo à disparu.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Can't discard my cards as the game wants me to

    The button to submit the cards just doesn't lit up when I select the cards I want to discard.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Rng Rigged Shuffler

    Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
    Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
    I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
    I hope their investors lose money and MTGA shuts down forever for being garbage.

    todavía no paro de perder en…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Opt-Out Feature for Universes Beyond

    I sent this in privately and wanted to get some kind of solo resolution because this is the kind of thing a company SHOULDN'T want everyone to start asking for, but here we are. Original ticket text follows:

    Look. I get it. You need to make money or the Mouse is going to liquidate Hasbro or whatever doomsday scenario your executives seem to think is going to happen.

    I do not want to be bombarded with Marvel **** for playing an inferior MTGO that will only print “From the Vault” copies of cards that drop in recent Secret Lairs. I…

    3 votes

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  5. Fantastic Four not triggering it's ability on other creatures

    When Fantastic four is already in play, i played Invisible Woman, Sue Storm, while wildgrowth archaic was on the field. Upon cast, The Fantastic Four did not trigger it's ability on cast, resulting in no value or resources added on my field from it, forcing me to go to combat (since i didn't have any remaining mana, or cards to play).

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Event Not Appearing

    The post titled "Magic: The Gathering® | Marvel Super Heroes MTG Arena Event Schedule" says there's supposed to be a flashback premier draft for Bloomburrow right now but I can't find it anywhere on the client.

    June 23–July 1: Bloomburrow

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. sacrifice equipment

    I stole an opponents creature with the red card that steals for one turn. The creature had the ability to sacrifice equipment for -4/-4 and he was equipped with an equipment owned by the opponent, I could not sacrifice the equipment. I could use the pay 2 life ability.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. HULK SMASH!

    The card HULK SMASH! showed up with the mode selection interface, but the button to confirm the modes would not illuminate or be able to be selected.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Get rid of alchemy cards

    Get alchemy cards out of brawl. It’s not fun and given that this is a way people can play magic without having to go to an LGS it really ruins the experience.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Nahiris binding

    Nahiris binding is not working as it should. Abilities keep triggering.

    1 vote

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  11. "Brutal Brawler" Avengers Assemble! Achievement Not Counting Certain Counters

    After playing many games where I used Abigale, Eloquent First-Year's ability to put flying, lifelink, and first strike counters on my creatures (Formidable Speaker, The Mindskinner, The Seriema (when a creature)) in standard ranked and standard play, the counter on "Brutal Brawler" still reads 0.

    Windows, expecting "Brutal Brawler" to increment by 1 each time I use Abigale's ability to put the three counters on a creature I control.

    3 votes

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  12. Indestructible masterfull flourish

    Indestructible didnt work... I played masterfull flourish (instant) to protect my creature. Opponent destroyed all creatures... The one indestructible too...

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Possible hacker?

    I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
    In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
    I can't understand why it has haste.
    I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  14. achievement

    Marvel Achievements Failure to Track: Hero count and spider count is 0. Played a few games until I noticed. Screenshot and deck build included.
    Deck
    2 Spider-Man India (SPM) 151
    5 Island (THB) 251
    9 Plains (THB) 250
    1 Silk, Web Weaver (SPM) 145
    2 Spider-Man, Brooklyn Visionary (SPM) 115
    2 Spiders-Man, Heroic Horde (SPM) 117
    2 Spider-Sense (SPM) 46
    6 Forest (THB) 254
    1 Peter Parker (SPM) 10
    1 Arachne, Psionic Weaver (SPM) 2
    2 Spider-Man, Web-Slinger (SPM) 16
    2 Spider-UK (SPM) 17
    2 Collector's Cage (BIG) 1
    2 Grounded for Life (TMT) 7
    3 Urban Retreat (SPM) 187…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Loading Screen Typos

    One of the loading screen blurbs has a spelling error.
    "Thanos is a mad titan and nihilist, who's sole ambition is..."
    The word whose should be used instead of the contraction who's

    Edit: A friend just pointed out to me that the word being should also be pluralized in the final sentence. The last sentence in general reads a bit strange to me. I don't think there should be a comma after "cosmic power" (I'm not taking issue with the use of an Oxford Comma). The comma implies that "has traversed", "growing", and "becoming" is a list of three separate…

    2 votes

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  16. Land algorithm

    Your land algorithm is bullspit!!!!! I just lost my first 3 games in sealed because I drew nothing but lands. I also had to mulligan every game because I would get one land or all lands

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug: No Golden Pack Progress from Marvel Super Heroes Promo Bundle

    I purchased and received all items from the promotional one time purchase Marvel Super Heroes set with 10x MSH Boosters, and Captain America avatar & shield sleeve.

    I did not receive any golden pack progression for purchasing 10x packs and I did not receive a golden pack. Please credit my account with a golden pack

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  18. There is no L-slot cards in NEO flashback draft.

    In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  19. ALGORITHM SHUFFLE

    Pretty sick and tired of getting the same exact cards in my opening hand like 90% of the time. Can you fix the ******* shuffle? It's a joke man. It's not even worth playing the game because of it

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Game crash in limited deckbuilding

    steps to reproduce:
    In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.

    platform: android

    expectation: no crash

    screenshot shows the state where the game froze

    5 votes

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MTG Arena Bugs & Product Suggestions

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