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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3031 results found

  1. i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte

    i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it

    2 votes

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  2. Achievement not working

    Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Survey after a loss is ***

    I genuinely hope that whoever is putting in the survey of "Did you have fun after that match?" with no way to disable it should be fired and hopefully never work in any field again. They can go to mcdonalds but I think anything with more influence than that should be a crime.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Rule 0 Needs to be added for Arena

    We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
    This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
    Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin,…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Loop detector

    When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…

    3 votes

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  6. Remand

    Remand is incorrectly marked as banned on Arena for Pioneer. Just need it fixed, or the list to be updated if meant to be.

    0 votes

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  7. Primeval Titan requires the wrong type of wildcards in the deck builder

    I'm trying to redeem two mythic rare wildcards for Primeval Titan. I have 6 mythic rare wildcards available. When I try to select Primeval Titan, the deck builder says it requires rare wildcards and that I don't have enough (which is true)

    1 vote

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  8. Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum

    1. Give us the steps to reproduce the bug

    enter midweek magic: historic pauper event
    create a new deck
    set filter to colorless
    choose springleaf drum (Lorwyn Eclipsed uncommon)
    craft additional copies of springleaf drum

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC
    Android

    1. Enter the actual results you’re experiencing

    message states not enough common wildcards

    1. Enter the expected results of the feature

    consume uncommon wildcards or
    do not allow uncommon card in pauper event such as springleaf drum

    1.   Add any relevant screenshots/videos
      
    2.   If you found a workaround, please add workaround steps.
      

      tried to add uncommon wildcards…

    2 votes

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  9. add the ability to add opponents to a "no play again" list

    While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.

    3 votes

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  10. 3 votes

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  11. can't respond to sorcery with creature ability

    After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  12. NON STOP PROBLEMS

    1. Opponents are not getting random cards.
    2. Opponents get a land every single turn.
    3. Playing against the same username (eg. Mertcan) 10+ times a day.
    4. 60 card decks saturating gameplay making nearly impossible to play the game
    5. Shuffle algorithm deals me 2 lands in 8 turns or 15 lands in a row.
    6. Repairing Game Files does nothing.
    7. Large number of opponent's start matches but don't play the game
    8. Brawl matches 50% if the time against the same 10 commanders.
    9. THE GAME IS RIGGED.
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Auot pay issue

    Scenario: I have 4 untapped mana and a creature turned into some sort of token that can be used to get mana by a creature cast by my opponent. If said creature is destroyed my creature would go back to being itself. I cast an instant spell to destroy said opponents creature and choose auto pay. The game then chooses to use my creature that was turned into a token instead of the land for mana. Defeating the purpose of destroying my opponents creature to regain my creature. Seeing as I had 4 untapped land and only needed 3 mana…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Unable to select cards in draft

    Unable to select cards during pack 3 in a premier draft. This resulted in a time out and auto selection. Had to close the client and reload by which time the draft was over.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Newly aquired cards not being added to inventory

    I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…

    3 votes

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  16. snapcaster and mine colapse

    hi, in my cube event ive played snapcaster mage tar targeting mine collapse, however i was unable to flash back it, can you please check this out. Ive attached lof from the event

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Fullscreen issue

    I know you know the issue, can we please fix it I would play arena so much more if I could play on my main monitor, but NOOOOO since I have an ultra wide 3440x1440p I can not play on this monitor in full screen. If I do it just leaves full screen whenver i join qeue or connect to a game. I have seen its been an issue for everyone forever now can we please just fix it. Please

    https://www.reddit.com/r/MagicArena/comments/1jhubn6/please_upvote_this_fullscreen_on_ultrawide/

    https://mtgarena-support.wizards.com/hc/en-us/articles/360038694451-Display-Issues

    none of these worked pleaseeee just wanna play on my 3440 main monitor in full screen

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Not Receiving Infinate Uncommon Card Rewards in Mastery Pass

    I completed the Master Pass and have now leveled up 4 additional times with no pop up indicating I received Uncommon card rewards. I also do not see any "new" cards in my collections after leveling up. Am I just not receiving the rewards I should be receiving for the infinite mastery pass?

    2 votes

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  19. Krenko mob boss

    It is not adding the correct number of goblins when I use his ability. I had 146 goblins. By using his ability the amount should have doubled.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Turn skipped after playing card

    Turn gets skipped after I play a land. Could not play a second card and turn skipped to opponent. Getting timed out every turn without interaction. Instant did not resolve properly and led to a face down card in my hand that I could not interact with. When I clicked concede, the Options menu button simply disappeared. Eventually had to force quit the entire application. Cost me a game in Premier Draft.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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