MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9653 results found
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White challenge 4 sticks after I defended bots first attack with a 1/1 double strike and enchantment counter of +2/+2.
Issue is in the title. Game freezes when, during white challenge 4, I destroy opponents 1/6 creature with a 1/1 creature with double strike and +2/+2 enchantment on it.
1 vote -
curiosity
I used the card "Curiosity" on an opponent creature thinking perhaps I would draw a card if the opponent did damage to me, but when the damage was delt, nothing happened. He didn't draw a card. I didn't draw a card. I may have misunderstood how the card works and he would draw the card instead, but in any case I would expect something to happen. There wasn't anything on the battlefield to nullify the trigger either. I'm curious to know if someone else has had this issue.
1 vote -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
2 votes -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
Banned cards in ranked
Played ranked game. Alchemy.
Played against vivi.
Why is it banned if I play against it?
1 vote -
draft
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…
2 votes -
Yargle Achievements Not Tracking
Game won in Pioneer ranked queue using all vanilla creatures no achievement awarded.
Combat damage dealt with Yargle is also apparently not tracking either.
This event seemed fun but it's unfortunate that there's these bugs, it sucks the fun out of it to complete the achievement and not get rewarded for it.
5 votes -
Lightwheel enhancement
I'd already have max speed but couldn't cast the spell from the graveyard.
8 votes -
Brawl 4 mythic rare cards banned but no refund (they were all mythic rare when I crafted them). Scammed!
I used 4 mythic rare wildcards to craft 4 cards for brawl, that is 20$ USD on the store. Wizards just banned all 4 and did not give a single refund for them. Wizards just stole/scammed 20$ USD from every single Brawl player… How can we trust to invest in this game with this kind of conduct…
3 votes -
B&R updated – Failed Refund of Wild Cards and HAS stock chat
Seeing the B&R update from 10 Nov 2025 (-0800 UTC), I noticed I did not get wild cards correctly added to my account (as of end of 10 Nov 2025, still working with support to resolve this issue).
Specifically cards were banned and I was not issued said wild cards to my account; in the correct quantities.
Importantly, there are several cards have been rarity shifted (99% downwards). An example, if you wanted to play with Despark, you could only craft this as a rare from Mystical Archives (STA). Then it was made available as an uncommon (you were never…
2 votes -
stop putting alchemy in historic brawl
Alchemy is overpowered garbage and has no place in brawl. Remove the two or give us explorer brawl. Alchemy cards are busted but so is the fact this shuffler is rigged.
4 votes -
Awaken Bug with Clutch of Currents
Awaken Bugged with card, Clutch of Currents is bugged, that awaken cast mode always causes auto tapper to tap the land you target to get counters and become a creature, even with full control. Resulted in a loss at 6-2
26 votes -
Lands, amirite?
I had a friend tell me that arena gives you the option of the most resources out of a pick of two hands when giving you your first seven.
29 lands in deck - 2 land hand
30 lands in deck - 2 land hand
31 lands in deck - 2 land hand
32 lands in deck - 2 land hand
33 lands in deck - 2 land hand
34 lands in deck - 2 land hand
35 lands in deck - 2 land hand
36 lands in deck - 2 land hand
37 lands in deck - 2 land…6 votes -
Set rotation warning for cards that aren’t rotating!
When trying to craft cards from sets like Ixalan and Outlaws of Thunder Junction, I keep getting the pop-up warnings saying cards from these sets will rotate out soon - which is obviously not true for these particular sets. Can you guys please get it together and fix these stupid warnings? It’s very confusing/misleading. You know what sets are actually rotating out, so check your warnings for accuracy before you go live with them.
2 votes -
Game unplayable
Playing under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If…2 votes -
Oponente não confirma a mão e não sai da tela de carregamento
O jogo encontra uma partida, porém após eu informar que irei jogar com a mão mostrada, fico aguardando a confirmação do oponente e apesar do tempo da ampulheta esgotar, nada muda.
Já ocorreu o mesmo erro com mais de um adversário e o problema começou a acontecer hoje à tarde. 28/122 votes -
The Black Sun Appa Compainion is busted / affecting match loading. I have logs.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.Is what I get in the logs over and over, matches never get past mulligan.
Posted a request earlier, but then looked at the logs and this is the problem it seems.
1 vote -
gifting spree
Gifting Spree achievement stuck at 1
2 votes -
Cards not showing
My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.
2 votes
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