MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9559 results found
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Fix the ridiculous Algo’s!
The Algorithms used for Shuffle and/or Draw on MTG Arena are worse than ever. It’s becoming unplayable. You can continue to claim ‘randomness’ in the Draw’s encouragement but frankly at this point, I’m more likely to win a Lottery… Twice… on the same **** ticket than see even 3 games of Arena in a row that feel even close to genuine. Yes, it’s possible that I draw 7mana and then Mulligan into 6mana+ 1 Creature/Support but on what planet are you trying to claim that this is actually going to happen… ITS AT LEAST 25% of Games > I’ve played…
2 votes -
Network problem and can't play card + visual bug
During Pick-Two Draft Through the Omenpaths draft, 2-0, in turn 2 i tried to play a phantasmal Vision, the card was selected, internet is normal, but the server bugged and pass my turn / run my clock, after this the screen backed to a 2-0 and search a match, but after search for a match, the game return for the last game in my opp turn 2, without play a phantasmal vision
2 votes -
Suggestion of Some Cards to the Next Anthology
- Haakon, Stromgald Scourge
- Polymorph
- Mass Polymorph
- loryn and coldsnap set knights
- Elemental Incarnations of Loryn
- Oona, Queen of Faries
- Smallpox
- Nameless Inversion
2 votes -
I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
7 votes -
draft
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…
1 vote -
Playing against sparkly
Sparkly suddenly stops playing and it doesn’t finish the opponent turn.
1 vote -
Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…1 vote -
fix Bloodthirsty Conquerer bug
It's been months. Fix the bloody Bloodthirsty Conqueror (rules breaking) infinite combo bug.
At this point, if I even see that card in a deck, before it's even played I'm insta-conceding because of this unfixed bug.
After all this time, It's absolutely unacceptable for this to still remain an issue
1 vote -
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
Seriously.
Basic magic rules say this creature should not die...But it does....What's the point of the spell if it doesn't do what the text suggests?????1 vote -
Draw recorded as Loss
I ran into a problem while playing draft. I was waiting for a match, but after finding an opponent, the game ended up giving me a tie, which was then counted as a loss on my account. It was a bit frustrating since I was just trying to play a regular match.
17 votes -
Terrasymbiosis on mobile
Terrasymbiosis does not show how many cards will be drawn when it triggers, which makes it difficult to tell when you double the counters on multiple creatures at once. Please add a number that shows how many cards will be drawn for each trigger.
3 votes -
Purchase gems
It is impossible to purchase gems. Neither Paypal nor credit card works. After a short wait, it asks for the data again, or it just shows an hourglass. Sometimes Paypal also says that the password is incorrect, but this is not true.
Please fix this. I want to purchase gems3 votes -
Gemstone caverns bugged after free mulligan.
I free mulled and got a GC on the draw and it didn’t layline. No pic because, I’m a lazy alcoholic.
3 votes -
product suggestion
I feel like this is a weird way to point out a product problem, but... however you want to do it:
So, my opponent had a ghostly prison out, and I wanted to attack with one creature. I only had one treasure available BUT I also had the crime novelist out, so I should've been able to sack the treasure, gotten two mana for it, and been able to pay for the attack, but instead the program didn't process that I got another mana and insisted I needed to pay two mana.1 vote -
server connection issues
I've a lot of connection to server issues after the last update. During these everything lags. It happens during games and even then crafting cards. My internet appears fine.
2 votes -
Tutorial can‘t be finished
I can't finish the tutorial. In Part 3, the cards get stuck somewhere on the screen. I can't finish Part 4 at all. I'm supposed to select creatures to block, but I can't. Also, the cards get stuck somewhere on the screen again.
2 votes -
Game over loads and forces me to lose because I cannot act!
I was playing someone who had the enchantment where you cannot go below zero unless when you get attacked, you get poison encounters, and then they had an artifact where counters cannot be placed on anything. I had Sarkan out and several dragons, this person attacked me with 39 tokens so that propagates my dragons to go ahead and attack back each creature by each dragon. It triggered my timer and then said if I cannot act, I lose the game! How is that fair!? That’s royally screwed up! You need to fix this so we can just ultimately go…
1 vote -
Increasing vengeance
Card(increasing vengeance)doesnt let me copy the the spell/sorcery, and the only time it does work is if Chandra hopes beacon is out. And that's only sometimes also.shrug
1 vote -
help redirect bug
Oh yeah.... so when trying to report a bug... it continually redirects... that's fun. Especially after the client crashed and then bugged... and then several bugs for sign-in etgc...
2 votes -
Nova Hellkite crashes client
Version 2025.52.40.4732 on android.
Phone: z fold 7
Playing the card Nova Hellkite for warp cost crashes the client, the card is impossible to play without crashing.
Reinstalled multiple times, issue persists. Only occurs with nova Hellkite, other warp cards are unaffected.
2 votes
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