MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2966 results found
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Not getting credit for cards played or games winned
Not getting credit for colored cards played or games winned.
7 votes -
Season reward not received
Season just finished and I received only half of the rewards (1 booster instead of 2).
5 votes -
Rat King, Verminister Bug
I am writing to report a bug I experienced during a Brawl game where +1/+1 counters were visually indicated on screen but not actually being applied to my creatures.
Here is a summary of the game state when the issue occurred:
Commander: Rat King, Verminister
The following cards were on the battlefield:
- Rat King, Verminister (my commander)
- Phyrexian Obliterator
- Eternal Thirst (enchanting Phyrexian Obliterator)
- Shadowspear (equipped to Phyrexian Obliterator)Background before the bug appeared:
- Rat King had accumulated approximately 3 counters via his Disappear ability, bringing him to roughly 4/4.
- Phyrexian Obliterator had grown…2 votes -
Threshold indicator on Shoreline Looter doesn't work
Shoreline Looter has a Threshold ability that activates when there are 7 or more cards in the graveyard. However, the indicator on the corner of the card doesn't change from 0, despite there being multiple cards in the graveyard and the ability being active. This only happens with Shoreline Looter; other creatures with Threshold (in the same deck) don't have this problem, which has happened to me in PC and Android during Standard Play and Sparky matches.
7 votes -
Draft glitch causes 2 random cards to be selected if dragging a card when timer runs out
Windows 11. To trigger this glitch, click and drag a card during a draft, but do not let go or select it. While still holding the card, allow the timer to run out. The game will not select the card you are holding, but will instead select a random card (whatever the AI recommends). Now your user interface is glitched. You are unable to click or drag any cards in the next pack. Your only option is to click "Select Card" and take another card the AI suggested. At that point, normal selection is once again possible until you trigger…
4 votes -
Product Suggestions - Personal Ban list
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…
6 votes -
Desireability of Bundles On Arena
I will not purchase the Captain America bundle because the only upside compared to buying the packs normally is a couple cosmetics.
I would buy the bundle if it had even a slightly lower cost than buying packs normally. Instead of being 10,000 gold, I would be significantly more inclined to purchase it at 9,000 gold or 9,500 gold.4 votes -
Loki Doesn't trigger when targeting correctly
Lost a couple games in draft in part because Loki would only trigger sometimes on targeting. Definitely not working correctly.
2 votes -
Lands "unbiased" algorithm is clearly not unbiased or need urgently to be so
Look at that, **********! Three spells and 11 lands you **** morons. What the *? I'm I supposed to believe it's right? You either are cheating or the algorithm needs to be checked you idiotic **** pieces of *. I see mathematical singularities every **** single day I play this ******* piece of ******. How do you engage someone new into this **** outdated system when you have to tell your son he can't play because it's not up to him. "Dad, can I play a card?" "Nope, you have no spells",…
5 votes -
Atlantis attacks
I was unable to cast Atlantis attacks with teamwork yesterday even though I had an untapped 4/4 (Wiccan, rising magician). The game only allowed to cast without teamwork. (During a premier draft)
4 votes -
The Wondrous Wasp fails to remove Undercover Skrull's +2/+2 ability
Undercover Skrull remained 3/3 after The Wondrous Wasp removed an ability from it. It should have become 1/1 instead. This bug cost me the game.
1 vote -
Brawl Matchmaking Keeps giving me same opponent or highest tier commanders for opponents
The Brawl Matchmaking seems to be having some issues. I matched against the same opponent with the same deck three times in a row. Each time I was using a different deck and waited about a minute in between queueing up. The latest ban restricted update said the matchmaker has been refined, but this has been a recurring issue for me since then, I'm either playing against the same person over and over or getting matched against the highest performing commanders regardless of what I'm playing.
5 votes -
Modern Format
It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.
This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…
7 votes -
Marvel Master Reward Cards not available to be used in deck building.
Platform: PC and Android
After receiving the reward cards, attempt to use them in a deck.
It appears there is an issue with the Marvel Cards received in the rewards as they show up in the collection but do not show up in deck building.
I am attaching Thor information as an example, but I have confirmed this applies to all cards received through the Master Rewards.
I have run repair on the client, and restarted the client a few times.
It appears that the cards are not listed as legitimate cards for any deck type.
4 votes -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
6 votes -
Remove Arena Cards from Brawl
Please make a queue for brawl without these awful Arena Only cards. The design of them is atrocious and makes the game incredibly swingy. Also, the Perpetual keyword is very silly and doesn't belong in magic. If I wanted to play Hearthstone with all the Conjuring, I'd go play Hearthstone. Seek and Heist ignore lands? Why? Lands are so fundamental to magics gameplay for Variance reasons yet here they make cards that ensure they always draw spells. Why make these cards? It's super unfun and they ruin the game of Magic.
5 votes -
fix the fking shuffler, should be losing to players not the shuffler
last 35 games I have had to mulligan no less then twice per game and the are either crazy land runs or no lands at all. If you tune into social media you will see how many players are quitting because of it. The shuffler should never be the sole reason for a win.
5 votes -
Match Play Button Bug and “Edit Deck” Freeze
All of the sudden today when I tried to play it wouldn’t let me make edits to any of my existing decks because every time I tried to “Edit Decks”, the game would get stuck in a loop and would not load. After restarting I decided to see if it was even playable, and even after selecting the type of matchmaking, ranked or not, the play button is not clickable and won’t launch any matchmaking. I was eventually able to get into matchmaking by repeatedly trying and failing with restarting the client. I’ve done and tested this both on PC…
3 votes -
cant concede during trigger
Once bloodletter of aclazotz starts an infinite combo with 1 damage pings, you cannot concede. If you have 1000 life from a lifegain deck and someone hits this infinite combo, you are stuck watching 1 damage pings for 1000 ticks
4 votes -
deck issues
when i go to edit some decks screen says waiting for server and i get the buffering circle. does not seem to connect. have to restart but still cannot edit some decks. have tried fresh install but still the same
4 votes
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