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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3341 results found

  1. Cannot log in cannot get on magic

    Logging in using iPad or iPhone Incannot get to Home Screen.

    3 votes

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  2. Store Purchase Failed Duplicate Transaction

    3-28-26

    4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"

    Restarted app
    Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
    Uninstalled/Installed app

    My PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.

    Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.

    I can still purchase everything else but not the 4x rare wildcard bundle.

    I have NO DOUBT in my…

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Specialize Keyword Bugged in Brawl

    When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mutagen not costing mana

    Have experienced mutagen not costing mana to sacrifice. My opponent spent a total of 3 mana and sacrificed 7 mutagen tokens.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Rank not updating after matches

    Rank not updating after matches. I'm on Mythic top #1200, and doesn't matter how many matches I play, the rank sits at #781. Also in my profile it appears as Spart Tier 0 for both constructed and limited.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. rigged shuffler game shame

    This shuffler steals more than Real Madrid.
    If things are tied, penalty for Real Madrid and WOTC MTGA

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Decks suddenly unusable

    Suddenly some of my decks claim to contain cards not in my collection.
    When I check the decklists, they only contain cards that I do indeed own.
    I have previously been able to play with these decks without issue.

    3 votes

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  8. Premier Draft Game did not record Win or cards played.

    I won a Premier Draft game and was reward none of the following:
    a. Draft win progression
    b. Daily win progression
    c. Quest progression (Cast green/red spells)

    Match ended at approximately 9:12AM US Eastern Daylight Time

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Pick 2 draft tmnt

    Since today when I want to start the Pick two draft of tmnt it says unable to start draft please try again later. Other events work

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Non mi dai i premi quando vinco le partite o se esegue le missioni rimango sempre a 0

    Non mi da le ricompense quando vinco le partite o se faccio le missioni rimane sempre a 0 il contatore

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  11. Recompensas travadas

    As recompensas diárias não surgem, assim como as missões diárias. Além disso, eu não subo nem desço o meu ranking, independente de eu perder ou ganhar. Por fim, por causa disso, não vou conseguir moedas suficientes para comprar os ítens em promoção na loja.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Loss from nowhere

    Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. draft

    There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Color Challenge stuck on Resume

    In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Can't login

    I cant login, it appears the following message and it seems to be loading but it doesn't happens anything. Same with Android or PC.
    I tryed uninstalling but nothing.

    4 votes

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  16. Log in failed

    My game froze then kicked me off during Ranked Match... Now Its Saying Failed to Log In... Log in not autherized!

    4 votes

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  17. Ban Sheltered by Ghosts

    Sheltered by Ghosts grants one too many benefits for its CMC and rarity in my opinion. When you look at other uncommon 2 CMC auras, as well as non-aura enchantments that exile, they grant less by comparison.

    Example: Feather of Flight grants +1 power and a creature effect (Flying vs Lifelink), so we're comparing drawing 1 card at instant speed with a nonland exile and Ward 2.

    Example: All that Glitters grants +1/+1 for each artifact and/or echantment you control. It makes the creature stronger for combat without affecting the opponent's board or reducing its susceptibility to being targetted by…

    3 votes

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  18. Game doesn't progress after opponent is defeated

    Game doesn't progress after the opponent is defeated. The game is stuck in limbo after my opponent conceded. I can't progress turn, I can't concede. The only thing I can do is use task manager to close out the game.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Downloading Files when disconnecting

    I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.

    I would like to be refunded

    3 votes

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    2 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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