MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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Packs did not open when I selected "Open 10 Packs" but my available packs counts dropped by 10
Traded in 45,000 gold, received packs and bonus card. Opened 20 packs, no problem. Opened next 10 packs, took a while and flashed a pop-up that said "Ok". Tried it one more time, same issue. Noticed by count of available packs had gone down my 20. Checked my card collection, doesn't appear that I received any cards from those last 20 packs.
4 votes -
Premier Draft for EoE and other events not showing. Was unable to open EoE Packs.
Signed up for a Premier EoE draft, and was in the middle of drafting when Arena bugged. Logged back in and no recent events were showing (EoE, Quick Draft Tarkir, etc.) Was also unable to open EoE Packs, Arena stated that rewards could not be received at this time.
4 votes -
Network error
Network error during EOE draft multiple times.
Being kicked out of the draft before the draft is completed.4 votes -
Updtate bug : draft ff
I was drafting ff then suddenly the system crashed and after a few minutes I realized that it was due to eoe upgrade, but i lost my coins and cant even draft and play. I want my coins back
3 votes -
Quick draft bug
I played a quick draft event and got 3 wins and 3 losses. However the quest : Complete three quick draft matches has not been updated and I cannot redeem it. It is stuck at 0/3 win and I can't go on with the other quest.
4 votes -
Ban starscape cleric, Bloodthirsty conqueror, Bloodletter of Aclazotz, and Enduring Tenacity
These cards enable instant win combos. Instant win combos are just bad game design.
11 votes -
token created by helm of the host don't have a color
was facing a guy who played an 11/11 trample and eqipped it with helm of the host, i used my cartel aristrocats ability to give it protection from green, the token created by helm should had been a green copy of his 11/11 trample but it killed my aristrocat still
1 vote -
token created by helm of the host don't have a color
was facing a guy who played an 11/11 trample and eqipped it with helm of the host, i used my cartel aristrocats ability to give it protection from green, the token created by helm should had been a green copy of his 11/11 trample but it killed my aristrocat still
1 vote -
quick draft
After winning 5 games, you returned to the home screen, the match result screen was reset, and the game started.
2 votes -
quick draft dissapeared
My quick draft dissapeared, i was starting a game, then my game crashed, after that i had an update, after finishing the update my quick draft dissapeared
2 votes -
Baneslayer
If baneslayer is supposed to have protection from dragons shouldn't that go for dragon fire and Bolas also! The dragon deck is already overpowered!
1 vote -
Thing in the Ice, changeling, and secret identity
I've had this interaction twice in slightly different situations.
The first time I had a Silent Hallcreeper imprinted with Hidden Strings and a Thing in the Ice on the board. I attacked with Silent Hallcreeper, targeted with with Secret Identity, then dealt combat damage. I chose the draw a card option, then Hidden Strings was triggered. I can't recall what I targeted with Hidden Strings but it removed the last ice counter from Thing in the Ice, causing it to transform. When it did, it sent Silent Hallcreeper back to my hand.
The second time, I had the same setup…
1 vote -
Wastescape Battlemage Wrong Indicators on Screen
During one of my Arena Direct runs I cast Wastescape Battlemage with double kicker. It was the perfect card at the right time against my opponent Eken. He is one of the best limited players on 17lands so I was being extra careful in my plays. He had a Artifact creature(Wurmcoil Larva) and a 3/3 zombie token from Mindless Conscription. On the screen the green kicker was Highlighted and I chose The Wurmcoil Larva to exile. Then the blue kicker was highlighted on stack but said to target an artifact or enchantment to exile. I double and triple checked and…
2 votes -
Inspired inventor did not add engergy
Inspired inventor did not add engergy
2 votes -
Ulalek/scion/tusker priority override
On casting Warped tusker, I had ulalek in play with one mana from sage of the unknowable. I ordered priority to receive the scion (to sac for one mana) before Ulaleks copy ability triggered.. once the scion was created Ulaleks trigger passed without allowing me to pay for it to resolve.
1 vote -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
Stuck in summoners sanctum
This card states that activated abilities will not activate but every time I use it the tapped card's abilities activate regardless...
1 vote -
Queen allenal
Queen allenal is creating soldier tokens that are copies of the other tokens being produced. If a mobilize token is made then it is creating a soldier token tapped and attacking that is sacrificed eot. This should be untapped and not sacrificed
1 vote -
Commander can't be cast
While using a mobile device, I was unable to cast my commander. I had a card that could play lands from the graveyard out. I was unable to scroll past my lands to cast my commander
2 votes -
New Way Forward
New Way Forward didn't trigger ward, couldn't be countered with hexproof from snakeskin veil (I was not given the opportunity).
1 vote
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