MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9376 results found
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No wildcards after the pioneer and brawl bans
I had most of the banned cards crafted, and only received the wildcards for the standard bans.
since i mostly play pioneer and brawl, it should make sense that i got those wildcards back too4 votes -
Wildcard Refund Error
After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.
3 votes -
Game lagging since latest update
Since the last update (Aetherdrift Alchemy 2025/03/05) the animations are lagging during game. This also makes some card selections during the game harder. Before the update everything was working perfectly smoothly for me.
12 votes -
Garruk's Uprising not drawing when a creature with 4 or greater power enters
I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.
1 vote -
Sothera Supervoid Not Proc'ing
I was in a game where my opponent used raid bombardment to destroy one of my creatures (I believe it was blood artist). sothera should have proc'd twice (I had teysa karlov out) but it didn't proc at all, and none of my opponents cards had an ability to prevent that from happening
1 vote -
Game says I can't lose my rank badge until the end of the season, but each time I lose too many matches, I do lose rank badge.
The game gives hints and notes before a match, and one was that I cannot lose a rank badge after obtaining it, until season ends. But I keep losing rank every time I lose a match.
2 votes -
Standard ranked....
So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it…
2 votes -
Bug that allows endless loop of life gain and damage to opponent
I just played an opponent how had the cards Starscrape Cleric and Bloodthirsty Conqueror. As they would gain life, they would do damage to me. Then once they did damage to me, they would gain life and the cycle would repeat endlessly until I was dead. I feel like that this was not meant to be allowed as I literally couldn't play anything and just lost without even playing any card. Please look into this and fix it. Thanks!
1 vote -
Issue with commander getting milled from library
I allowed my commander to be put at the top of my library. It then got milled with Gyruda. I was under the impression that when it moved to my graveyard, I would have the option to have it put into the Command zone, but I did not get the opportunity to do so. Is there a rule that I'm missing or was it just a game bug? If it was a game bug it needs fixed for sure.
1 vote -
"Stylish Spellslinger" Achievement Not Triggering
I played a game with four Cosmetics equipped and did not receive the Achievement.
15 votes -
CHEATER - SAMCAT
Look at the photos. How did he get five lands? I've put a land out every turn so I'm only on four here. How does he have five to cast that stupid 5'5 stupid creature that he always has every single f****** game? What a f****** joke man. It's either cheating or f****** bought or some b******* but it's f****** wasting my time wasting everyone's f****** time. It's not making people better players. It's making them f****** worse like fix your f****** game man
1 vote -
BUG - Magic Arena - Cube Draft and Cube Draft Traditional
BUG - Magic Arena - Cube Draft and Cube Draft Traditional
After I did my last pick on the cube draft I got a message saying my pick could not get submit. When I tryong to rejoin the event to complete the deck building, only the button "Join draft" was there and when I try to join it stays in the queue forever. I tried the same with the traditional draft, and got the same bug. Now, I can't even log into my account, getting a timeout message when I try to open Arena.-
UTC_Log%20-%2009-15-2025%2020.09.10.log 30 KB -
UTC_Log%20-%2009-15-2025%2020.20.19.log 159 KB -
UTC_Log%20-%2009-15-2025%2020.04.58.log 22 KB -
UTC_Log%20-%2009-15-2025%2020.05.31.log 29 KB -
UTC_Log%20-%2009-15-2025%2020.06.57.log 45 KB -
UTC_Log%20-%2009-15-2025%2020.08.39.log 1 KB -
UTC_Log%20-%2009-15-2025%2020.04.15.log 23 KB
5 votes -
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Down
Can’t get into the game says authentication failed when it tries to load the mobile game
6 votes -
Smothering tithe, treasure tokens
I have Smothering tithe to create multiple treasure tokens. When I pay for treasure mana automatically, the sacrifice animation takes like 1 second per treasure. For example if I use 10 mana from treasure, the animation takes 10 seconds. It slows the game and is very annoying. This process used to be fast but become slower in the last update. I can't play with my deck because its annoying for me and also for the opponents. Please fix. Using android platform. Sequence of the animation attached
3 votes -
Karakyk Guardian Not Losing Hexproof
Lost in premier draft on my path to get 7 wins because Karakyk Guardian didn't lose hexproof!!!! Refund please.
15 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
152 votes -
Koh, the Face Thief
While playing Arena Direct, an issue occurred that cost me the game. I had removed the "Fire Nation Cadets" card with Koh, the Face Thief, and when I attacked with Koh, the "Firebending" didn't activate, even though I had a "Lost Days" lesson in the graveyard .
That made it impossible for me to play my Betrayed card and I died on the next turn.
2 votes -
OM1 Traditional Draft starting with incomplete players
I started a traditional draft wtih select one card at a time
Only 4 players at draft table4 votes -
Gold Pack Progression dont work.
I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
What is wrong i dot know.1 vote -
Cannot view full hand
Since the last update, I cannot see my full hand. I can only see the name and casting cost. I have screenshots to show what I mean.
6 votes
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