MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6181 results found
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Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
rthhtrtrhtrhtrhrtyhrth.JPG 405 KB -
image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
image_2021-09-22_010829.png 583 KB -
Log20210919_140345.log 110 KB
68 votes -
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Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
37 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
21 votes -
Option to disable Hover
Add
OPTION
to
DISABLE
flashing the cards when the opponent mouses over the cards.13 votes -
Triggers
I would like to know why I'm getting a message like this when it's HIS triggers. It conceded me because of this. Fix these stupid triggers!!!
18 votes -
Hit Cancel Just Prior to Game Spawn, Registered as Loss
I clicked "play," then hit the cancel button just prior to a game spawning. The game briefly showed "waiting for opponent," as if a game was about to spawn, but then returned me to the main menu without starting a game. However, when I entered the event menu, it showed a loss, as if the game had been conceded. I restarted the game to see if this was a visual bug but it still showed as a loss.
28 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
13 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?48 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
22 votes -
Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
107 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
13 votes -
Unable to cast spells at instant speed
During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.
26 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
11 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
48 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
20 votes -
Land bug
Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(
24 votes -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
23 votes -
Stop with Alchemy in Historic please!!
Hi,
Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
It's such a dumb format now, just as Alchemy itself is just horrible.If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.
Jumpstart Horizons and Alchemy should not exist.
31 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
28 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
53 votes
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