MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4184 results found
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Mainscreen/menu error
when i try and access the game various parts of the main menu are like this, such as the home and profile menu
1 vote -
Automatically exits fullscreen
When I exit or enter a match it automatically resets my resolution to windowed and i have to manually go into graphics to change it back
1 vote -
Your browser is incompatible with the 3-D Secure authentication.
Buying gems bugs like never before, now it's all the time resulting in me not able to replenish gems!!!
After clicking no matter which amount of gems, I enter my VISA details.
Then this error comes all the time: Your browser is incompatible with the 3-D Secure authentication.
Tried some googling and tried a thing or two, but honestly, this is on your side. I have no issue giving money to my other 36 games :D1 vote -
Merge Cards in Sideboard
With the return to full 15 card sideboards for BO1 I would like to see duplicate copies of cards in the sideboard merged.
This should reduce the visual noise of having the same card listed multiple times which the game otherwise never does, and make it easier to view the full sideboard when trying to build from collection.As it was the default behaviour before the original BO1 sideboard changes and cards still show (1x) next to them in the board I also expect this change would be easy to implement.
1 vote -
Daily and Weekly wins don't reset
I have not logged in to Arena for over a month, but when I logged in today it showed that my daily and weekly wins have been completed and would not reset for another day/week respectively. This is probably the 4th or 5th time its happened. I would like my gold for the 7 win draft I had.
1 vote -
Problem during premier draft
Dear Wizard support,
I was in turn three of my game not able to play any cards. I needed to shoot the client down and restart but I was not quick enough and lost a turn. In the end I lost the game due to this. Please refund my 1500 gems for premier draft. I have attached logs.
2 votes -
daily quests don't progress anymore in bot-matches
as the title already says, can't progress my quest anymore in bot-matches
1 vote -
Certain cards in my collection not available in legal formats
I have x4 Typhoid Rats and Sanitarium Skeletons in my collection, but can't access them in their legal formats. The same is true for the card Endwalker. Could someone PLEASE fix this issue? I'm on PC. Thanks.
1 vote -
Planeswalkers not working
Planeswalkers not working- I play a planes walker and it never gives me the option to activate it. This is with multiple different planeswalkers and in multiple separate games.
1 vote -
Problem with Mid week magic 2/18/26
Trying to claim the boosters to start mid week magic results in a frozen client and will not proceed to show revealed cards nor allow deck building
2 votes -
No card playable with Wish in a Lurrus deck
I am playing
Wishin aLurrusBO1 deck, Lurrus companion allows for permanents with CMC > 3 in the sideboard.
I have 6 more cards in my sideboard withLurrus, so it should be possible to play any card from the sideboard withWish.
If I have any permanent with CMC > 3 in the sideboard I cannot play any card, I castWish, sideboard cards are shown without the scroll bar at the bottom, battlefield does not get dark and I cannot select any card to play.
No issues if all cards in the sideboard…2 votes -
[BUG] Grievous Wounds does not work with Unholy Annex
Grievous Wounds in play as well as Unholy Annex... grievous wounds is enchanting opponent... at end of turn, annex triggers, and opponent loses 2 life... grievous does not trigger even when the player has lost damage this way. But it works when dealing combat damage... GW does not specify if its combat / non combat damage so I assumed this should have worked.
1 vote -
Tarrian’s soulcleaver
Tarrian’s soulcleaver seems to be bugged. The trigger is supposed to be whenever a creature or artifact is sent to a graveyard from the battlefield, put a +1/+1 counter on equipped creature. However it activates constantly. Whenever I or my opponent cast any spell, as well as when a creature dies. It’s *****. Not exactly a common thing but annoying as * when I go against it.
1 vote -
Listen to the 75k bloody suggestions below and add a Report Player Option
Seriously. How many times has it been suggested to allow people to report those who abuse the time out rule? Just spent God knows how many minutes in a game with someone who said 'good game' turn 1 when I Thought seized his win con. He proceeded to let the timer ALLLLLMOST run out every single time he had the control. Username: MagicMan40. Let us report these people and make magic fun to play
2 votes -
Agna Qel'a entered tapped when I had 3 basic plains and 2 basic islands in play
Agna Qel'a entered tapped when I had 3 basic plains and 2 basic islands in play.
2 votes -
GOLDEN
GOLDEN PACK - DUPLICATE PROTECTION MALFUNCTIONING.
I have a full 4x collection of all standard sets from Avatar thru Bloomburrow. I opened 7 Golden packs today, and received 7 x 20gem cards with Avatar icons on the bottom of them. The remaining cards were appropriate.
Aren't duplicate protections for Golden packs supposed to kick the Rares and Mythics down to all available standard sets before turning cards into gems? Those Gem's should have instead been 7 Rares from OTJ thru WOE. In the past, all of the rares would have defaulted to OTJ, but I'm not sure that is expected.
3 votes -
Connection Wi-Fi
Subject: Connection Issue on Wi-Fi (Error Updating Data)
Hello,
I’m experiencing a connection issue while playing MTG Arena on mobile.
When I try to launch the game using a Wi-Fi connection, I consistently receive the error message: “Error Updating Data – Please check your connection and try again.” However, when I switch to mobile data (4G/5G), the game works normally without any issues.
This suggests that the problem may be related to how the game connects through certain Wi-Fi networks.
Details:
- Platform: Mobile (Android and IOS)
- Connection issue: Only on Wi-Fi
- Mobile data: Works normally
- Error message: “Error Updating Data”
…
1 vote -
Companion Menu Crash
When trying to access the companion menu on mobile app, game crashes and force shuts down application.
1 vote -
Pick two draft cards flashed but didnt let me choose
I started a SOS pick two draft and the first few picks seemed fine but by pack 1 pick 8 no cards were appearing and when the timer ran out all of the cards flashed in the center like it was shuffling but didnt let me choose. Using iPad Pro 13 inch on the latest firmware.
1 vote -
Felling Blow Incorrect Rules Interaction
Felling Blow puts a +1/+1 counter on target creature you control and then it DEALS DAMAGE equal to its power to target creature you don't control. However, during gameplay, playing the card results in your creature becoming tapped, which is not how the card works according to official MTG rules.
1 vote
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