MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
4219 results found
-
Bug & Failed Combo Interaction
Earthbending land creature do not interact correctly with Leyline Transfomation and Deeproot Pilgrimage. I should be creating a merfolk token whenever I tap my land creatures for mana or attack but nothing happens. Please fix this it literally ruins my deck mechanic.
1 vote -
Bug during draft cant see cards
Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
See a photo i took from my iphone while this happen attached.Thanks for the understanding and lmk if any more info is needed
1 vote -
Add ability to concede entire match in one step
I would like the option to concede a match in a single step on MTG Arena. Currently, in the desktop application, you have to select concede, and then wait for the sideboarding screen to load before you can select concede again. On the mobile app, it is even worse, because you have to wait for your opponent to finish sideboarding, before you can select concede again. When I get tired of playing against decks like Vivi, cauldron or invoke despair or whichever deck is currently dominating standard, I simply wish to allow them to win the match and move on…
1 vote -
SORE LOSERS -Alessandro
Realizes he lost so instead of conceding he just leaves the game and forces me to Wait through the timer like a big sore loser
1 vote -
On mobile, can't go back to decklist
When I'm playing on my android phone (Pixel 7) if I click on the mana curve to see stats on the deck, there's no way to go back to editing. If I click on the back arrow, it opens the deck name edit box.
1 vote -
Bug
The cards and the decks are black, there aren't ghaphics.
1 vote -
Cant see booster cards during Pack2pick1 onwards
During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.
Thanks for the understanding and let me know if I can help with any other question
Best regards
Gonzalo1 vote -
1 vote
-
5枚目以降のカードがデッキに入ってしまっている問題
デッキ編集で数枚カードを削除し、同枚数の別カードを追加windows追加したカードは現れず、追加前に４枚入れていたカードの５枚目を観測ローカルでデッキ編集しようとすると、５枚目を観測したカードを一度減らすと、４枚目を追加できないスクショはありませんが、任意のカードを４枚入れられない時点で困りましたローカルファイルの更新で、一旦の解決をしました。
1 vote -
Assests not loading
I am playing MTG Arena on PC. For the last few days I have not been able to load any card assets. All the cards in the game have a black face and will only occasionally tell me what the card is. As you can imagine it is difficult for me to play the game if I can't see what cards are in my hand. I have attempted to repair the game files through the app but has made no effect. I am not sure what to do to fix my game.
1 vote -
Karn, the Great Creator
Had an Artifact card exiled with Thought-Knot Seer and wasnt able to get it back with Karn, the Great Creator. The - 2 ability says clearly "own in Exile".
Should work1 vote -
Paradox Engine Not working
Paradox Engine is not untapping anything when I cast spells
1 vote -
Top bar is all white and unreadable
Sometimes after finishing a match the top bar (Profile, Decks, Store, etc.) is all white and unreadable.
23 votes -
Sanctum of Calm Waters froze game
Sanctum of Calm Waters bugged out and froze the game.
1 vote -
Timer countdown when I can’t do anything
I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. Because of this, I received a loss in the event when it was still a close match.Platform: IOS
1 vote -
No Fleem cosmetic
I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.
I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.
I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.
Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?
Thank…
1 vote -
Save deckbuilding piles
When deckbuilding, it often makes sense to organize your deck into piles that aren’t based on mana value. While the current UI allows this, the pile arrangement always resets to mana value when you leave the deck editor, making this feature mostly useless. It would be extremely useful if the chosen pile ordering were saved with the deck.
1 vote -
Card style purchase
I purchased the basic land card styles available on 26 Dec but they do not appear in my collection. I tried restarting and repairing game files. Thank you!
1 vote -
Unable to purchase 20,000 Gem Pack
I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?
This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.
1 vote -
Non ranked
Even non ranked is rigged…this game is insufferable. Why am I still constantly getting paired up vs spot removal and control?! Arena has gotten Way worse and the people who suffer the most are the avg players.
1 vote
- Don't see your idea?