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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4216 results found

  1. Hinterland Chef Food artifact perpetual bug

    I cast Hinterland Chef and drafted an Ironshell Beetle which I also cast. I tried to sacrifice the Ironshell Beetle to Oyaminartok, Polar Werebear's activated ability but couldn't. I think this is a bug because I expected Ironshell Beetle to become a Creature Artifact - Insect Food according to Hinterland Chef's wording but it doesn't.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Game crashes when my opponent plays Mortify

    My game crashes whenever my opponent plays the card 'Mortify'

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. パイオニアのサイドボードが7枚しか表示されない

    パイオニアになってから、bo3のゲーム中サイドボードが7枚しか表示されない。
    またデッキ構築の際、新たにサイドボードにカードを追加できない

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. unable to cast hybrid mana spells with colorless mana

    In my arena premier draft I was unable to cast one of my hybrid mana spells with colorless mana.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Doubling Season interacting with Doppelgang major issues

    I am trying to play simic in standard, and play around interactions with Doubling Season and ways to duplicate it such as Doppelgang and Oko planeswalker -5, and you would think this is the perfect kind of deck to play online virtually, since we are creating a silly amount of tokens a lot of the time, you would think. However deeply disappointing at the climax of this deck's potential, when large amounts of triggers are on the stack and are being duplicated by doubling season such as Overlord of the Hauntwoods and Spelunking giving about 500 untapped mana, or doppelganging…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. American Flag Sleeves Bugged

    Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.

    can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.

    7 votes

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  7. mox amber

    every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game loading bug/issue

    I have had several games in the last hour where I load up a new game and it immediately puts up the loading server screen as soon as it shows my hand, then it closes out back to the home screen and counts a game loss. I'm playing on mobile, but I've always played mobile and my connection to the Internet is perfectly fine.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Elenda, Saint of Dusk Hexproof from Instants ability not working

    While playing a Standard match on Arena with one of the recently added Foundations pre-con decks, I had an Elenda, Saint of Dusk card on the field. It's ability text reads 'Hexproof from Instants', yet my opponent targeted and destroyed it using a Go For the Throat intstant during my turn. I believe that the Hexproof from Instants ability must not be functioning correctly

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Website won't allow report player

    Your support website loops when attempting to report a player for misconduct. Clicking "report player" in the articles list produces wrong instructions with the alternative to "click here." clicking there results in a page claiming I'm not logged in, even though I am. Thus there is no mechanism to report player YouPlayLikeAFgt#15689 for blatantly obfuscating the offensive phrase "You Play Like A ******."

    2 votes

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  11. Network error unable to join queue.Please try again later

    Hello i think since last update i get this message between games "Network error.Unable to join queue.Please try again later."
    But the games load normally and i play them, just get that message close it and carry on. i think is a bug.

    Thank you

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Draft Rigged Game RIgged

    The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
    In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
    In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Draft Rigged Game rigged

    The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
    In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
    In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Reporting bug with crystal barricade. Gives player hexproof yet still taking burn damage

    Despite crystal barricade giving me hexproof. I still get hit with burn damage

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. The Masamune Bug

    I just played a game of sealed in which I had the Masamune attached to a Gaelicat, also with the Monk’s fist equipped, making it a 4/3 flyer with vigilance, and first strike on my turn. The card text also reads “As long as creature is attacking, it must be blocked if able. The opponent had a PuPu UFO untapped in defense. I declared attacks and they were not forced to block. On the next turn, the PuPu was able to attack and did damage, when it should have already been dead. I am unclear why the opponent’s creature did…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. speed sound effect not working

    The sound effect for increasing speed cuts out after the initial rev sound. There's no more "ding" sound. The Start Your Engines sound effect is the same, but the subsequent increases are cut short.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 2D Cat Companion

    During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.

    2 votes

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  18. Golden pack

    I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
    I would like this bug fixed and if reimbursed me on the golden packs please.
    I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  19. unable to purchase gems

    Gems tab at store does not have any of the usual choices for gems purchase. Empty

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Store User Interface Improvement on “Missable” items

    In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.

    In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.

    Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?

    It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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