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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4063 results found

  1. Game freezing

    I was going to post a complaint about how the game is STILL freezing...DAYS later...but then I saw about a million other complaints that you seemingly ignore. Public opinion about your **** game is dropping like a stone. At least I didn't lose entry fees like half the players in these complaints who relied on you to do your job. Ouch...

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly

    The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format

    1. Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.

    cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.

    6 votes

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  4. freeze

    スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが3回ほど続いています。修正をいただければ嬉しいです。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. No resolve since update

    Since the pre-release hype TMNT update, I have lost two games in a row due to timing out. Opponents will play something that has to resolve and it won't. There is no button and the timer just burns away. 2/25/26.

    5 votes

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  7. Timeless Historic Freezing

    Timeless Historic freezing and timers become ineffective after final timer expires.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Opponent ropes, warning message, attention please

    Opponent ropes, warning message, when opponent finishes roping the options button disappears, music and animations "companion" still work but no other way to interact. Android tablet. Have repaired game files, 3 times now, can't play. Your attention would be appreciated.

    5 votes

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  9. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Game Crashes Across Multiple Formats

    I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.

    I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.

    Even conceding the game doesn't work, as I can't leave the game. I…

    5 votes

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  11. Unable to change deck format

    1. Change existing deck format from Standard to On the Edge
    2. PC and iOS
    3. Change existing deck format from Standard to On the Edge. And then, it can not be changed the format.
    4. Bug fix immediately
    5. Refer attached file
    6. Nothing
    5 votes

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  12. Can't change the era of a deck in deck edit

    when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.

    KP

    4 votes

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  13. Protection from color

    Just lost a ranked match because I couldn’t allocate where to send damage because my opponents creature had protection from green and it gave me no options but to sit there and concede.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Deck Image is shared with opponent before the game starts in new Challenge feature

    In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
    Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
    To avoid this, I need to use unrelated card image for all of my decks.

    I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.

    5 votes

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  15. Kaldra Compleat Bug

    In my powered cube premier draft game, I attacked with a dashed Ragavan, Nimble Pilferer, equipped with Kaldra Compleat. My opponent blocked with his Fury equipped with Batterskull. After combat damage had resolved, the Fury should have been exiled, because Kaldra Compleat says "Equipped creature gets +5/+5 and has first strike, trample, indestructible, haste, and "Whenever this creature deals combat damage to a creature, exile that creature."". But the Fury went to the graveyard, and then on their turn was put back into play with Portal to Phyrexia, which my opponent then turned into a copy of Fury with Saheeli,…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Tutorial wisp keep popping up on my Home Screen

    The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!

    8 votes

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  17. Bugged legality for Currency Converter in Timeless

    Currency Converter is currently not legal in timeless despite it not being banned or restricted in the format.

    10 votes

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  18. Issue companion/Change format

    Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.

    6 votes

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  19. Winternight Stories

    I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Downloading Files when disconnecting

    I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.

    I would like to be refunded

    3 votes

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    2 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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