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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10146 results found

  1. Cosmetic Items not being reflected during gameplay - Bug

    I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.

    I recently purchased an avatar (Slimefoot) and…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Sprite bug on main UI

    An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game

    3 votes

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  3. Spell Queller Memory Deluge interaction bug

    If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Omniscience MAY ability not triggering

    Omniscience doesn't seem to let me cast spells by paying with mana, so X spells are often defaulted to X=0.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement. This…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Class of 9/3 achievement missing non-Sparky indicator

    Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".

    The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Vincent Limit Break not fucntioning properly

    I used Vincent's limit break at least twice so far. All the time instead of doing what the text says adding when this creatures dies bring it back as which option you choose. It changed my creature to that that option right away allowing it to still die since it was a 2 defense.

    This cost me a draft game at least once and I know a standard game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. E-mote doesn't show up

    The 'Looking over glasses' E-mote isn't showing on my screen.
    I paid game gold for it.
    I want to use it.
    It's very cute.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  9. ICRs bug

    EOE cards are not appearing in individual card rewards (ICRs), for Daily Wins and Midweek Magic. The community is currently counting, but not a single card has appeared in 15 days.We will continue to investigate the probability.

    Another problem is the appearance of WOE, LCI, MKM, and OTJ.The fact that these continue to appear after rotation is incorrect and does not comply with the setting conditions explained in the article below.

    https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards

    It has already been 15 days, but if this continues, players will continue to receive rewards in the incorrect range, which will affect their collection building.

    9 votes

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  10. unable to purchase Foundations, Brawl deck for Edge of Eternity

    refresh the shop, or repopulate the Edge of Eternity Foundation decks please

    Showing "No items available"

    7 votes

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    3 comments  ·  Store  ·  Admin →
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  11. Timeout error

    Taking forever to load, then getting a Timeout error: login failed message.

    9 votes

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  12. can't cast

    During the premier draft, I played "Lightwheel Enchantments" and throughout the game, I achieved MAX SPEED. However, I was never able to cast the card from my graveyard. There was nothing on the field or in graveyards that stopped players from casting spells from graveyards.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. GreError with 249 tokens

    I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.

    For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
    (It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)

    249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
    There's got to be a way to efficiently store that many tokens and counters, the game engine should be able…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Etali bug

    Etali does not trigger. When you cast it, it ask if you want to cast exile but nothing shows. Cards are still sent to exile and cannot play it. Also didnt work with double trigger roaming throne and or panharmonicon

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Invalid Sideboard Error When Deck Has 15 Cards

    1. Steps to reproduce the bug:

      Open MTG Arena on PC and create a new deck.

      Add your mainboard cards as normal.

      Add exactly 15 cards to the sideboard.

      Attempt to save the deck.

    2. Platform:
      PC

    3. Actual results:
      The client displays an error message:

      “Invalid deck: can't have more than 15 cards in a sideboard,”
      even though there are only 15 cards in the sideboard. It prevents saving the deck.

    4. Expected results:
      The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.

    5. Workaround:
      Reducing the sideboard to 7 cards allows…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. demonic pact

    Demonic Pact does not indicate which modes have already been chosen.
    This is intentional behavior – the player is expected to remember which effects they've already used.
    The card's mechanic relies on manual tracking, not automatic highlighting of selected options.
    It's part of the challenge and risk of playing Demonic Pact.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. “Turbo Mana” Achievement Bugged

    Achievement not received after playing a 6 mana creature spell with only 3 lands in play. I had 3+ ‘mana dorks’ on battlefield and was playing blue/green in the Starter Duel event. This has occurred twice.

    11 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  18. Hexproof from Octopus Form did not trigger

    The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
    So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Can’t cast “discover 5” spell of bloomvine regent off trumpeting carnosaur

    Trumpeting carnosaur enters from Random Encounter and triggers Discover 5. It hits Bloomvine Regent but the app won’t let me resolve the cast. It only gives me option to “Resolve”, which sends it back to my hand without casting it. I should be able to cast the card for free. This has happened multiple times and I don’t know how to fix this. Im on Arena with my iPad.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Crabomination

    Broken Crabomination etb effect, check pictures. Third time it happened in arena cube, twice in the same game.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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