MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2599 results found
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4 votes
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Hexproof
Just had a dragon that has hexproof as long as it’s dealt no damage. Never swung with it as it came in tapped by the mono white authority enchantment. Opposing player cast bake into a pie keep in mind on a hexproof creature that just entered the battlefield tapped and it destroyed said creature. Pretty sure hexproof is it can’t be targeted by spells or abilities of your opponent. This has happened 7 times with hexproof creatures and caused me to lose each time so what the actual heck.
1 vote -
These are bugs in the iOS mobile version.
They include issues such as being unable to adjust the number of cards in the sideboard in BO3, and being unable to tap a creature to activate its ability even when you have the initiative.
3 votes -
Is anyone quality checking pre-made decks anymore?
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm…
3 votes -
Network error after draft
Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.
5 votes -
Lost Game Before Finding Match
After matchmaking being stuck loading for about 2 minutes, the defeat screen appeared and I was sent back to the draft screen. I had one loss before so the Pick 2 draft was over despite me only playing one actual game. I spent 6k gold on the entry so if I could get that back please that would be appreciated
3 votes -
Wild card redemption problem
I am trying to buy bloomtender from lorwyn eclipsed, It is a mythic rare I have two mythic wild cards but it won’t let me redeem it because it’s saying I have to have rare wild cards because that’s the lowest rarity. Please fix this.
2 votes -
Landfall is ruining the game
Landfall is lazy af and ruining the game
4 votes -
Rank not updating after matches
Rank not updating after matches. I'm on Mythic top #1200, and doesn't matter how many matches I play, the rank sits at #781. Also in my profile it appears as Spart Tier 0 for both constructed and limited.
5 votes -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.5 votes -
Rng Rigged Shuffler
Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en…
6 votes -
1 vote
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Indefinite Life Steal
Indefinite Life Steal
Foundations Set | BlackMarauding Blight-Priest + Bloodthirsty Conqueror
I got hit by Bloodthirsty Conqueror once and lost the game because it would not stop activating both abilities back and forth
2 votes -
6 land draws in a row in a 40 card deck with 6 lands out already. Game is not doing random it’s doing **** over
Fix your random generator
3 votes -
Patch/update caused more issues on iOS
You guys have got to get better at testing updates on iOS, especially for iPad. I play pretty much exclusively on my iPad Pro, and every update there’s a 50/50 chance some new issue or bug will appear. The latest update caused a bunch of sound effects on match start screens etc. to be missing/not play. And the ability to search for cards in the collection and deck-building screens has been broken on iPad iOS for ages. I keep thinking you guys will fix it, but so far no such luck. Can you fix the iOS for iPad issues and…
3 votes -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format…
5 votes -
hexproof
Used a spell to give my creature hexproof in response to removal, didn't give my creature hexproof and lost me the match. Cards used are Shoot the Sherrif and Shardmage's Rescue.
2 votes -
Connection lost
I reported a bug because my game froze and wouldn’t proceed to the next turn and now I’m unable to play entirely. I’ve uninstalled and reinstalled the application 3 times - each time I log in it immediately says connection lost even though there are no status failures on your end apparently, please fix it.
2 votes -
Spell Pierce bug
This bug has happened to me several times now. When I cast Spell Pierce on one of my spell, it doesn't give me the option to pay the 2 mana to counter the target spell. Whether I have mana or not, it counters it. And if I do have mana, it doesn't use it.
This means that this card cannot be used as spell, for example to activate prowess, by casting it on one of your own spell and Stave Off countering it.
2 votes -
Golden Pack Gave Banned Card
I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!
4 votes
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