MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9352 results found
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Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
4 votes -
Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone
Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.
4 votes -
MTG Arena Cards Freezing Mid-Game
For the last 24 hours, I’m having played cards freeze 1/2 way through the casting and now showing up on the battlefield. I have to close the app, relaunch, and reenter the match. However, it will do it again multiple times where I know a spell of effect is on the battlefield but I can’t see it.
6 votes -
Keep getting disconnected on mobile even with full 5G+ signal. Frequently happening since latest patch.
Keep getting randomly disconnected since last patch on mobile. On top of that I still am unable to rejoin games if disconnected whether to the home screen on mobile or if the app crashes and I immediately reload into the app. It's been months now.
3 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Aetherflux Reservoir art style is missing if removed from my deck
PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.
3 votes -
game freeze nd client crash all the time since last update. its annoying !!!!
game freeze nd client crash all the time since last update. its annoying !!!!
8 votes -
error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
45 votes -
Problem with set pioneer
Hi, i want to know when you implement the real pioneer because i want crumbling wastes from the expansion oath of gatewatch but is not in mtg arena. How is this possibile is important to update the pioneer with the real pioneer in paper!! When you implement all?
I hope you respond
Simone
1 vote -
loaded into a brawl match gave me a draw, no match?
loaded into a brawl match, no opp loaded went directly to draw? not even getting to play anymore. having trohble with 3 of 5 brawl matches either the lag out, fail to produce an opponent or im guessing cheat because i keep getting responses about conduct even when im not posting to conduct.
1 vote -
Forced time out despite taking action
Client forced me to time out while I was pressing the buttons.
Just experienced this surreal time out, where time out started on me, I pressed the next action btn like enter attack phase then on me pressing the btn, it went back to my timer still losing time. This repeated several times and I lost a match from a winning position while I was sitting in front of the game and kept pressing the buttons.
Really sick surreal bug.
1 vote -
No puedo atacar ni bloquear
Acabo de perder una partida de draft por no poder ni atacar ni bloquear. No había ninguna carta que no dejara hacer tal cosa, simplemente no le dejaba seleccionar mis criaturas. Me ha pasado en 2 partidas seguidas.
1 vote -
Freeze
After Update on 13.08.25 Game keeps freezing at the beginning of a Match.
I bought the Battle pass which is going to waste now.
1 vote -
Gems Disappeared from Account
I lost approval 6,000 Gems suddenly between log-ins.
1 vote -
saga lore counters not getting added
saga lore counters not getting added in historic game
1 vote -
automatically leaving match without being able to check the feild
stop auto exiting matches this only promote cheating and cinfusion,im trying to heck the feild to find iut how a guy trun with a55 flyer did 20 damage in a single 5 attack i cant now because any touching of any kind remives me from the match, i tried clicking the tiny little vuew battlefeild and instead it exist, cant get a match to load to start page but yyou can clear it without even touching. being completely unable to read opps cards and check what theyve done is malarky, im encountering unexplained phenomina in every 4th match, and have…
1 vote -
1 vote
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戻るボタンの挙動(Android:モバイル版)
ストアと他の画面で戻るボタンを押した時の挙動が異なる。
ストア以外で該当のボタンを押すとキャンセル(1つ前の状態に戻る)なのに対して、ストア内で該当のボタンを押すとオプション画面が表示される。
これは仕様だろうか。2025.50.20.4371.1172027
1 vote -
Counterspells are a problem
Can we remove counterspells? I am getting tired of not playing the game, would really like to resolve something. Thanks!
1 vote -
Just wanted to add to existing tickets regarding land drought/flood. It is still really bad.
Land ***** is still a really big problem, not sure if you realize this or not. I was playing some ranked matches and I lost 5 straight games due to drawing either all lands or no lands and went down a rank. Not fun, I couldn't tell if my deck was good or not because I didn't get the chance to play it. Can you put in a mechanic where we automatically just get a land every turn and don't need to put them in our deck?
1 vote
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