MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10210 results found
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Game crashes with Satoru Umezawa
Specifically whenever I use ninjutsu to cheat out Summon: Bahamut, the game will just crash as soon as he's on the field. This happens every single time I put it out, not sure if other creatures are affected like this but the game HATES me when I try to do this.
1 vote -
Product suggestion
I'm using PC huawei. During the historic play or ranked bo3 i can't see the sideboard. I only see seven cards, so in many cases is not possible to sideboard efficiently and win games.
1 vote -
client freezes with visuals "shaking"
steps: open the game via steam on arch linux, intel processor, proton experimental and following launch options: PROTONUSEWINED3D=1 gamemoderun %command%
not using these launch options results in a black screen
I expect the game to run without these visual bugs on client1 vote -
bug trample
I had my creature attack with 6 power and trample. My opponent had assigned a 4 toughness no ability creature to block it. So 2 damage should roll over. BUT the game forced me to assign all 6 damage to the blocking creature. (ie no damage hit the opponent)
In the same game. I have a different creature 6 power, trample and my opponent assigned a 5 toughness creature with no relevant abilities to block. The game forced me to assign all damage to blocking creature although 1 damage should've hit my opponent directly.
My wife has also encountered the…
1 vote -
Event Rewards Bug
- Give us the steps to reproduce the bug Have the quest “participate in a quick draft” but do not do a quick draft during the event it popped up during, instead doing it during the next event.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC and iOS
- Enter the actual results you’re experiencing Should have gotten 1k gold and proceeded to the next quest
- Enter the expected results of the feature Stuck on current quest and didnt receive gold
- Add any relevant screenshots/videos N/a
- If you found a workaround, please add workaround steps. N/a
1 vote -
Playing X cards causes a game crash
When playing on android (latest update) when playing certain cards (in my case brazen borrower and Rankle - eldraine) the card will resolve and then automatically cause a game crash. I have tested this over 5 or 6 games and it is consistent (within historic brawl). If I attempt a reload I will connect to the game and then crash again. This repeats until I assume I time out and lose the game. While I can remove the offending cards, it lowers the game experience for me, even more so when running fairy tribal. This has only started occuring since…
1 vote -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
11 votes -
Sephiroth, Fabled SOLDIER
I can't use instant spells when Sephiroth, Fabled SOLDIER comes into play, he always manages to combo into transforming and I can't play instants. He's already missed me 5 times and that's why I lose!!
1 vote -
BUG: Unable to edit sideboard
bug: I can't add cards to the sideboard when building a deck
platform: ios (ipad)
reproduction:
* create a deck with 60 cards (see the deck in my account called "[std] grix wiz 2" as an example)
* save the deck and then come back in and edit it
* add some new cards to the deck (I added 4 x negate)
* attempt to move those new cards into the sideboard from the main deck area by opening the sideboard panel and dragging them in (this is on ios for me)
* note that you're not able to move…1 vote -
Timer extensions
Timer extensions are being abused by cranky dicks who don’t like to lose. Max them out at three total and using 1 at a time and for consecutive actions.
1 vote -
Booted out mid-game
I was playing quick draft Final Fantasy on mobile (Google pixel 9a) when I was randomly booted out in the middle of my first game. I queued into a new game, same thing happened over time, but then when I went back to the menu, I was recorded 1 loss. I this time rebooted the game itself. I then found myself back in my 2nd game. Currently 1-1, the one loss no fault of my own. Any possibility of reimbursement of the gems I spent on the draft?
1 vote -
Screen is frozen
During a BO3 match on MTG arena, the game screen froze as shown in the image, which prevented me from operating properly and caused me to lose the game.
1 vote -
Framerate locked at 30fps
Framerate is locked at 30fps and it makes the game hard to enjoy
1 vote -
1 vote
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White sagas text is blacked out
On PC, white sagas and white cases, the textbox appears completely black, except for the current active chapter. for cases, only the effect is not blacked out, and only if it is completed. This does not make the cards unplayable, only illegible.
1 vote -
Did not receive the pack from the mastery
I reached level 18 of the mastery and for Final Fantasy and did not receive a pack. I am pretty sure I did not get a master pack after buying 10 packs from the store a few weeks ago either. I am playing on steam on pc.
1 vote -
Card Text Rendering Issue on macOS – Grey or White Bars Obscuring Card Text
In MTG Arena on macOS, there is a display issue where card text is not rendering properly. This problem occurs both in the deck viewer and during live gameplay. Instead of showing the usual text—such as card names, mana costs, and rules—these areas are covered by solid grey or white bars. The issue affects all visible cards across different decks and matches, regardless of the card set or format. The rest of the game appears to function normally, but the missing text makes it difficult or impossible to play.
1 vote -
Unable to get to sideboard phase
Playing Bo3 standard rankedPC Windows: Unable to sideboard between games. Sideboard phase is skipped. It happen after first and second game. Log attached. I have restarted client during second game.
Expected: Able to sideboard freely without issues.
Log attached
No workaround.Problem was that I have accidentally played BO1 version of deck without sideboard. But should the game enter sideboarding with empty sideboard, I would find problem sooner. Please change this behavior so empty sideboard is shown I user will be aware of this.
1 vote -
ultimecia
Like many others, Ultimecia's transformation isn't happening in draft. I kept the required mana up multiple times just for the turn to come to an end, and it wouldn't allow me to pay it. Lost my last match in draft thanks to this. Super frustrating feeling and makes the whole draft a wasted effort.
1 vote -
Namazu Trader re-entering battefield bug
There seems to be a bug where Namazu Trader re-entering the battlefield is not triggering its enter effect:
1. Opponenet's Namazu Trader was exiled under my white auracite
2. Suplex exiles white auracite
3. Namazu Trader re-enters the battlefield back on opponent's side
4. no enter triggers - note opponent is at 1 life.Namazu Trader's effect isn't a cost and it isn't optional - the effect should have triggered when Namazu Trader re-enters the battlefield on my opponent's side and should make my opponent lose 1 life therefore losing the game. But this didn't happen and I lost the…
1 vote
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