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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10193 results found

  1. The game crashes in the starting screen on pc

    I have arena on both android and pc. It is a week that i cannot play on pc because when i start the game on the initial loading screen the game crashes and auto close itself i tried deleting and reinstalling it but the peoblem persists. Meanwhile on android it works fine so i think it s only a pc problem.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mulligan bug during draft

    During my last omniscience fundation draft i created and played my deck but during one match I took a mulligan and the card that I put on the bottom (I had only one in my deck) was exactly the first that I draw.

    3 votes

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  3. Problems With Omniscience Draft

    The Omniscience Emblem doesn't let players cast any X cost spells, and it also said I got 3 losses right after I literally just won. I want my gold back. Also, DID YOU FIX BRISELA YET???

    3 votes

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  4. Nerf Heist from Alchemy!

    The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!

    Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!

    8 votes

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  5. Waiting For Server

    Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.

    49 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Omniscience draft not functioning properly.

    Omniscience draft omniscience does not interact as a normal omniscience would….

    There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.

    For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…

    3 votes

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  7. draw queue music bug

    Whenever the match-making queue expires and both players get a "Draw" match, the background music becomes a blend of prior music and the current playmat's music.

    This has not been fixed in at least a year. C'mon folks.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. 375 votes

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  9. shuffler

    The shuffler is horrible. I have played paper for 25+ years and never had the issues I get with Arena. I have a deck with 12 pseudo dual lands and 4 of each of 2 different basic lands. I often draw 2 of the same basic land followed by a mulligan giving me 2 of the other basic land. no other lands on either account. Sometimes I will draw 3 of the same basic lands with no others. Similar things happen with spells. I will have 2 of a specific spell in the deck and draw both. After a mulligan,…

    6 votes

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  10. Ranking up/down not working on constructed ranked

    Standard Ranked not working, got an update yesterday but today it still doesn't work. Draft ranked is working fine but every constructed format ranking isnt working at all! doesn't go up after a win doesn't go down after a loss.

    2 votes

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  11. 150+ triggers Opponent Takes 5+ minutes to resolve and turn timer doesn't appear

    Opponent playing a deck that involves using Raise the Past to achieve over 150+ ETB triggers, most of which they must manually resolve, resulting in a 5+ minute turn in which the timer never appears. In a real event, this player would be DQ'd for purposefully slow play. Please do something about this deck.

    1 vote

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  12. Game crashes when starting a match randomly

    Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
    I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.

    4 votes

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  13. Ward 2/game kicked

    I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems

    4 votes

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  14. Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?

    I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!

    3 votes

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  15. Disconnected from the game

    During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
    I want a refund for the event.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  16. Ban Nadu in brawl

    Ban Nadu in brawl. I refuse to play vs the card so anyone who has that deck vs me in brawl will get an auto win before they decide to mulligan.

    11 votes

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  17. Phyrexian unlife bug

    I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. 画面

    iPhoneでプレイしているが、起動しても真っ暗な画面のまま進まない。

    2 votes

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  19. Traditional constructed event - Game remaining counter wrong

    Platform: Windows, Steam
    During a traditional constructed event, when you press cancel during the loading screen while there is the "Entering match..." dialogue, it seems the game will count that as a loss and remove a game from the event (x game remaining counter).
    In my case, I played one match, then, for the second match, pressed the cancel button before joining it because I changed my mind.
    Later in the day, I played one more match and after that match, the game was showing "2 games remaining" in the event tab. Though my game tracker only shows two matches…

    2 votes

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  20. My arena rope was burning while waiting for my opponent's stack of triggers to resolve

    I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster

    7 votes

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