MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2296 results found
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De-bounce failure on command zone & remove perpetual buttons
When my commander dies with a perpetual effect on them, I get two buttons in quick succession: return to the command zone, and remove perpetual effects.
Sometimes, I want to leave my commander in the graveyard so I can use a graveyard perpetual effect. But if they are exiled, I want to return then and not remove effects.
But the "return" and "remove" buttons are in the same location, and aren't denounced properly on the iOS app. So when I return them to the command zone, sometimes the perpetual effects are accidentally removed as well.
Another alternative would be an…
1 vote -
Arena only shows up to 255 creatures, Squirrel Mob tops out at 255/255
During game play, I had Squirrel Girl, Chatterfang, and Squirrel Mob all out, duplicating creatures. I doubled (which Chatterfang then doubled again) several times until it stopped showing new creatures and Squirrel Mob stopped increasing in size. Total creature count it would show was 255, and Squirrel Mob topped out at 255/255. Based on the way the board displayed when I attacked, my opponent blocked several creatures, and it appeared only a few would get through, letting him survive. However, after totaling up damage, he was at -243.
1 vote -
Network error in premier draft
A network error occurred during a Premier Draft during card selection. After the error cleared, all subsequent cards were automatically selected, and the game froze at the end of the deck selection without sending me to the deck editing screen.
1 vote -
Infinite Counters
Infinite Counters Column
I was playing standard and in multiple games, every time a +1/+1 counter goes on any of my creatures, it immediately creates an infinite column of +1/+1 counters on the side, perpetually lagging my game. After it does that card effects linger on the screen, it lags super hard, and I'm rendered unable to get through matches because it just lags my game to no end. I've already repaired my game files and that didn't seem to fix anything. I hope this does happen forever when I play MTG Arena now.
3 votes -
Random Calculations are horribly wrong
Randomized card calculations are horrible.
5 turns in a row, all have to mulligan to 4 cards.
Still get 3 mountains in a deck with only 7 mountains and 19 swamps.
What the heck? Fix!2 votes -
Opponent Blocked Creature with Menace with only one Creature
I just finished a game where my opponent was able to block my creature with menace with only one creature. Why? Log files attached.
2 votes -
Ramaping baloths
Rampaging Baloth was creating 2 per land instead of 1.
2 votes -
Opponent Stats panel won't open
The stats panel for my opponent simply would not open at all, so I had no way to see the information I needed.
I cast Freeze, but because the stats were not working, I couldn’t see how many cards my opponent had left in their deck. I obviously ended up losing because they still had cards remaining.
2 votes -
parallax wave + containment priest vs command zone
opponent's cmd is under pwave. i have containment priest on board. i let pwave go. but opponent was able to move his commander to command zone. this shouldn't happen since the commander doesn't move to another zone.
1 vote -
Casting bug
Walls of Ba Sing Say, 8 cost creature, was cast for two mana, with nothing allowing it to be cast or put onto the battlefield for lower cost or skipping it's cost. No option to upload game log from mobile either...
2 votes -
Warped one ring, activated ability, did not draw a card
I am playing a Tannuk, Steadfast Second brawl deck, and I warped in the one-ring, activated it, and did not draw a card. No effects on either side of the battlefield prevented me from drawing additional cards.
1 vote -
Could not use instants, Timing issues
I was playing against a slivers deck, with no permanent or abilities preventing me from playing instants. I could not play Sejiri shelter or Flare of Fortitude as a reaction to cascade or attack by opponent's creatures. Only when the opponent finished all actions did the game allow me to play instants. I had enough mana up for Shelter and I had non-token creatures for Flare.
When I activated Flare in opponent's next turn's main phase, and I didn't take any damage, the ability of a sliver that says that they get +1 counters after doing damage still activated1 vote -
Unable to pass priority by any way
Space bar was not working, button did not even appeared, I was not able to pass the priority and lost the due to it.
It was a final game before rank up, I am very ****** and want to get annul the result.
Appending a screenshot from the game, where the timer is active, but I cannot pass the priority.
2 votes -
Powered Cube Entry Cost Reduction
The cost to enter this cube is too high. It is a phantom draft, meaning we don't get to keep any cards we draft, yet the entry fee is the same price as actual drafts. I would expect the prizing to dip if the entry fee is adjusted, but that's completely fine.
I really like this cube, but I stopped playing it because it is just such horrible value for my gold/gems. Even when you win you're getting less compared to another draft, because this is phantom.
The format is polarizing and sometimes you roll the event, sometimes you get…
2 votes -
ock21 ou une éniéme fois la preuve du truquage de la pioche en vidéo
Et une preuve de plus en vidéo du truquage de la pioche en mode Classement quand le jeux me fait piocher que les cartes à plus de 6 mana que j'ai en un seul exemplaire dans mon deck , on peut pas dire que cela soit de la malchance quand ça fait la 3éme partie sur 10, pendant que mon adversaire a une pioche parfaite en fonction de la synergie de son deck.
Bon visionnage:
2 votes -
Gino.Unalloyed ou le truquage de la pioche
Bonjour,
autre exemple du truquage indéniable de la pioche pour faire gagner impérativement des joueurs en mode classement ou quand ma pioche se résume à 4 carte à plus de 6 manas alors que j'ai ces cartes en 1 seul exemplaire dans mon deck sauf une et que le joueur avec une carte en main a la seule carte pour me contrer.
On remarquera aussi le petit émot en fin de partie car ce joueur est incapable de se rendre compte du déroulement de la partie et est persuader de savoir jouer alors qu'il n'a fait que simplement jouer son…
2 votes -
guest1 ou le truquage de la pioche dans toute sa splendeur.
Bonjour,
je vous laisse visionner la vidéo de cette partie qui démontre sans aucune ambiguité le truquage de la pioche avec un deck de 250 cartes, les sortie de carte de ce joueur dans les 5 premiers tours defis toute les régles de la probabilité des jeux de carte et ça en mode Classement.
J'ai muligan à 0 volontairement pour que l'on puisse bien se rendre compte de la supécherie de ce jeux et de la mentalité générale des gens qui compose cette communauté de joueur qui paye pour ne pas affronter leurs médiocrité en matiére de construction de deck.
…
2 votes -
Spark Quest not working
Spark's quests keeps bugging out. I just started a couple of days ago and eventually spark told me to play spark rank. After I did, she said to go buy a pack. When I got to the store, I bought a pack and opened it and she didn't respond and the Store tab stayed blue. I restarted the game and she told me I got a wildcard and to follow her to use it. She went to Decks, but when I went there she wasn't there again. I restarted the game again and she was at Spark Rank again. I…
2 votes -
Arena freezes while playing with bot
Arena sometimes freezes when I’m playing the bot, on its turn.
3 votes -
You never fixed Marvel Jump In
I was expecting you to fix the distribution of packets offered, so it wasn't Savage Lands and Fantastic Four every time but you never did. If I want new cards, offering those every time when it's always 3 "random choices" limits my options. Besides, most of the games I play are vs. one of those as half the deck, limiting variability in experiences.
Although it was good in theory, this event was a swing and a miss to me. The regular Jump In's distribution is much better.
2 votes
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