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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4205 results found

  1. Missing bonus packs

    I had an animation pop up when logging in today to receive 3 SOS packs but they didn't show up. Then I went to the Messages section to see a new message where it said I could claim something, and it loaded another 3 packs and basic lands, but those didn't show up either.

    I have 6 packs from the IRL prerelease bonus, but not the other 3+3 packs from the above.

    (I don't know which category this most fits, chose UI.)

    EDIT: Closed Arena and opened again, and there are 9 packs total now, vs 6 or 12. Idk…

    1 vote

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  2. Add "alternate style owned" filter in collection

    It would be awesome if there could be a "Filter" while searching your collection that's maybe a tick-box like "Alternate Style Owned" -- Some way that if you tick that On, it would filter to show you every card you own an Alternate Style for. The use-case here is that sometimes you forget you have an Alternate Style for a card, or you never saw the screen where it granted you the Style so you had no idea that you had it..etc. And if there was a single-button toggle to see everything you have an Alternate Style for, it would…

    2 votes

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  3. Make Ranked (Historic) Brawl permanent!

    Make Ranked (Historic) Brawl permanent! As a player of primarily (Historic) brawl on Arena, the Ranked Brawl event was amazing and would be so great if it could be permanent, and offer Brawl-exclusive players a way to easily gain constructed rank!

    2 votes

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  4. Grapeshot Storm Copies and Timer

    I ran out of time after resolving Flusterstorm while targeting with Grapeshot. There NEEDS to be a faster or better way to animate resolving storm copies without worrying about losing to the timer.

    My timer ran out and the remaining grapeshots targeted me instead of the opponent. Why is this? No redirect spells were casted and no other permanents affected the targeting. There NEEDS to be a “choose same target” like there is on Magic Online.

    2 votes

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  5. RIGGED GAME

    Boycott MTGA! We all know this RNG can't be legal.

    This is honest.: https://www.youtube.com/watch?v=swIqdQKPWQ0

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. GAME IS RIGGED, MTGA IS A SCAM, BOYCOTT THIS COMPANY

    GAME IS RIGGED, MTGA IS A SCAM, BOYCOTT THIS COMPANY

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Grievous Wounds

    Grievous Wounds states " Whenever enchanted player is dealt damage, they lose half their life, rounded up."

    Since using it in MTG ARENA I have noticed that it only activates when you deal combat damage to the player. This should be a simple fix in coding to resolve this issue. Please look into this and fix it <3

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Preacher of the schism attack bug

    When attacking, preacher of the schism did not trigger. No counter effects such as Tishana's Tidebinder were on board, and the creature was not put into play tapped and attacking by an effect such as Ninjutsu. Unfortunately do not have steps to reproduce, or other items on board.

    PC / Steam

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Wizards of the Coast, a criminal organization

    https://www.golocalprov.com/business/hasbro-ceo-*****-and-execs-sued-for-alleged-securities-violations

    WOC is a criminal group.
    They continue to create cards to destroy the interests of shareholders.

    Maro is a misogynist.
    Should someone who discriminates against women still be allowed to design MTG?

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Performance Issue / Memory Leak when entering matches

    Performance Issue / Memory Leak when trying to play a match. Game gets so slow it becomes unplayable. This only started with ECL update.

    The only workaround is closing the game and re-opening it. Then, once rejoined in the game, it suddenly works perfectly with no issues.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Mythic Lorwyn Eclipsed Packs give regular rare wildcard

    Purchased a Lorwyn eclipsed mythic pack but the mythic slot gave a regular rare wildcard. This should have been a mythic wildcard.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Can't open TMNT pre-release packs

    I was able to open all of the packs I purchased as well as the three sent to everybody. However, the six packs I was supposed to get for pre-release remain locked, saying "available March 3, 2026

    3 votes

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  13. Unable to perform game actions in pick two turtles draft

    I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Pick two cards TMNT DRAFT event

    I was creating my deck for the event when it suddenly promoted that deck craeation failed. It kicked me out and had to work my way back to that event but when I tried again the same error happened. I opted to exit the app and restart again. When I logged back in it appeared as if my game ended. Because it was requiring me for gold or diamonds to play. I haven’t even built and played the deck I drafted. I lost 1 draft token because of this.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Game freezing on android

    I've already posted that my game is Freezing but I failed to include it's on the android app.
    I've gathered a lot of instances that trigger the freeze such as:
    -Attacking
    -looking at opponent's hand
    -ultima resolving and ending the turn
    -Phelia exiling a token
    -watching a card on my own hand
    -Annihilator sacrificing a token
    -trigger from weaver of souls
    -opp casting their commander
    -Any sweeper
    -looting with pirate's pillage
    This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Server lag causing problemss

    Server lag causing glitches and timing out. Please fix your slow servers. You guys make enough money to have a game that doesn't lag, freeze, and kick resulting in game losses

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Ogre Slumlord not triggering

    Ogre Slumlord gives the player the choice to make a 1/1 rat token whenever a non-token creature dies (assuming Ogre Slumlord remains on the battlefield when the trigger is resolved). When playing on Android, this ability never triggers and does not allow the player the option to create these tokens. In this specific instance, the deck in question was a "Vren, the Relentless" commander deck and the creatures killed were destroyed (not exiled) by instant and sorcery cards.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Unable to challenge with a companion

    I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Card won't work on Mobile

    While on MTG Arena through mobile the card Consumed by Greed won't work. Everytime I attempt to cast it I get the option to gift a card or not, but once the selection is made it returns to my hand as if I hadn't tried casting the card at all.

    1 vote

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  20. error updating data, please check your connection and try again

    While waiting to log in, I end up with this message "error updating data, please check your connection and try again" after "retrieving asset manifest".

    Nothing has changed (from PC or ISP) from the day before (4/18) as this began yesterday (4/19).

    Apparently this has been an known issue for some time.

    2 votes

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MTG Arena Bugs & Product Suggestions

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