MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4044 results found
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Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
ゲーム中に殆ど操作ができなくなる
ゲーム中に突然停止する
アプリが完全にフリーズしているわけではなく、戦場のカードやスタックのカードを長押しすると拡大されるし、エモートも使える。投了もできる
手札のカードは触っても何の反応もない
しばらく放置すると持ち時間の赤や青のラインが表示されて、尽きると完全になんの操作もできなくなる
先に赤のラインが出れば負けてるし、青のラインが出れば勝ちになる
なんの操作もできなくなるのは投了した場合も同じ
こちらの端末だけの問題であれば、こちらの勝ちのパターンはないはず
本日から発生しています
リミテッドでも出るので辛いです毎試合ではなく、最後までプレイできる場合もあります
2 votes -
Freeze screen and play mid game
I've reported this several times today and haven't received any feedback, I've had several games freeze mid-game, leaving the only option left to do being exit game, close game session, and restart app. The leave game function being not a choice because of the instant the bug takes affect, it,(being a choice under the options tab in the upper right corner), isn't even available to press because it mysteriously just vanishes into the ether! This seems like a bug developed by an inside source, thinking malicious activity is funny, you might want to get an investigation into the cause of…
2 votes -
2 votes
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Game won't pass priority successfully since the cosmetic updates to add TMNT to the load screen
Since the latest update on 2/25/26 the game seems to hit a regular snag in most games whereupon passing priority the player sees an orange rope after several moments where the action does not successfully resolve.
2 votes -
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass. I am stuck on level 38 (300/1000), even after winning several games in a row.
Veraion: 2026.57.0.5694.1241037
1 vote -
Bug cards gone
All my cards are gone went to make a new deck no cards are showing I need my cards back or alot of mythic and rare tokens
1 vote -
Unable to open game - error updating data
The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.
3 votes -
Opponent playing on my turn
My opponent finished their turn with my T-Pro activated he ends up spamming a bunch tokens and gaining life along with a creature gaining a +1/+1 counter every time, so he swung everything I T-Pro'd and then he made 95 or so tokens and it went to pass the turn I started my turn and went to cast a spell and it turned into him swinging everything at me on my turn, that was frustrating as heck, if they end up taking that much time it should surrender on their side not end with the person having a second turn…
3 votes -
3 votes
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Game lagging since latest update
Since the last update (Aetherdrift Alchemy 2025/03/05) the animations are lagging during game. This also makes some card selections during the game harder. Before the update everything was working perfectly smoothly for me.
15 votes -
Bug: Snuff Out doesn't check the correct player when heisted
If you heist (or otherwise get to cast your opponent's Snuff Out) from exile, it checks if your opponent controls swamps and not you.
In the given log file, I two direct games were played to test this out.Bonus problem: the website wouldn't let me upload a .log file so I changed it to a .txt
4 votes -
Lavinia, Azorius Renegade restricts Toxic Deluge
Lavinia, Azorius Renegade restricts Toxic Deluge as if the X decided the mana cost, but the X in Toxic Deluge is for life paid and Lavinia shouldn't interact with it at all. It wouldn't let me set X higher than 1 when I had 4 lands and it wouldn't let me set X higher than 2 when I had 5 lands (screenshot attached)
3 votes -
Unable to make a move, unsure of cause
Has happened in back to back brawl games now. The opponent will make a move, I should have an opportunity to decline to make a move in response but the pass button is not on the screen. Additionally, I cannot look at any of my other cards with the expand card option or tap any of my untapped mana. The game clock simply times out with my timeouts while I am unable to make a move.
2 votes -
Timer is counting down even when responding to trigger is impossble
As of today's update (first tmnt loading screen I've seen - android) I have lost 3 ranked matches due to my action timer depleting when an ability is placed on the stack that I cannot respond to. I am unable to pass, and I have auto pass enabled.
2 votes -
New UI is Terrible
This new UI introduced on 2/24 is terrible. Why give access to my deck to my opponent before the match starts when they can change their deck to match mine? It's clunky. This is really stupid and how did this pass any kind of UAT? This changes the game experience for me, but it's gonna be great for my wallet. I spend way to much every month on this game anyway and these changes, plus tmnt, will help with me taking a break from this game.
2 votes -
Plantage apres utilisation jeton nourriture
Plantage apres utilisation jeton nourriture.
Sur android.
Arrivée deux fois.
Le jeu continuait à fonctionner, mais ça changeait plus de phase.2 votes -
1 vote
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Freeze during play
The game freezes every once in a while without passing priority to the opponent or letting me do any action. Can only activate chat messages
2 votes -
product suggestion
Acererak the Archlich needs to force them to play the required tomb, i just lost because the timer bug used my timer on his turn to replay the archlich and the same minor tomb over and over and over til i ran out of time outs - a time out should not be played on the opponents turn - it is unfair
1 vote
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