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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4203 results found

  1. Powered Cube Draft Freezing

    I spent a draft token to enter the Power Cube Draft and played a few turns. I tried to sacrifice a food token and I thought it was my opponents turn to cast an instant and the timing rope appeared. I thought it was my opponent taking time to disrupt my life gain but it froze. I exited out of the app and when I came back in it registered my game as a loss. I thought no problem I'll just start another match and then it happened again. This time i cast a sorcery and in response my opponent…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. mana doesn't add up

    i didn't notice this until i conceded and examined all cards in exile and graveyard, but kavaeros, mind bitten has a casting cost of 6 black, cast on turn 3, standard format, no cards that add mana, no enchantments on the field, and look at the turn 5 land on his board....when the spell was cast its mana cost said 2 colorless 1 black... I believe this was accomplished using Cheat Engine app. as i have seen similar things in other games displayed on youtube. or some similar app.

    no complaints here. just pointing out that there is a clear…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. lighting axe without discard or 5 mana additional cost

    2nd time that a player uses this card in MTG ARENA and the additional cost isn't working properly.
    Using PC.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Surveil prompt triggered for equipping artifact

    Couldn't equip artifact on creature because I was prompted to surveil instead

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Unable to ***** Lion's Eye Diamond against mana tithe

    When tapping out to play a spell, the opponent played mana tithe. I tried to ***** the LED in response to pay mana, and was not given any priority, causing me to lose the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Arena Power cube draft bug

    I was in a power cube draft, and halfway through the draft I was not able to make picks anymore despite clicking on the cards I wanted to draft. Then the game became stuck in the "Waiting for the server" screen. I want to be refunded the gems I spent to play in this event.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  7. donatello, the brains and immobilize does not work correctly

    Donatello lets you create mutagen tokens when a token is created.
    Immobilize lets you create tapped and attacking tokens that get sacrificed at end of turn.

    Donatello's mutagen token is also tapped and sacrificed with the attacking tokens.
    the mutagen token should not be tapped, and does not need to be sacrificed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Force of negation during own turn

    Enemy using force of negation alternative during its own turn. The force of negation used was mine stolen thanks to an heist ability. This resulted to me loosing the game during the brawl free build event. I'd like to know if a refund of my event is possible considering this heavily impacted the course of the game.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Tam, Mindful First-Year + Leyline of the Guildpact = My hexproof doesn't work?!

    Tam, Mindful First-Year gives creatures I control hexproof from each of its colours.
    Leyline of the Guildpact gives all my non-land permanents all colours.

    And yet with both of them in play and a large board ready to run my opponent over two of my large creatures were targeted and killed by 'Battle Menu' even though their card on their battlefield LITERALLY said 'Hexproof from White'.

    This has to be a bug. There is no way this is working as intended.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Hybrid Battlefield settings causes huge FPS drops on the new Lorwyn - Game becomes unplayable!

    The new Lorwyn Battlefield with enabled "Hybrid Battlefield" makes the game unplayable on my computer. The FPS drops below 10. Does not happen on other Battlefield or with "Hybrid Battlefield" disabled.
    Other players also report this: https://www.reddit.com/r/MagicArena/comments/1qiazgb/new_battlefield_causes_memory_leaks/

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. jump in wrong basics

    Jump in is handing out wrong basics. I cant cast any spells with these

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Store Error

    Store Error - Unknown Error
    Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
    There are only 7 hours remaining to make this purchase.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Stuck on opening screen

    Stuck on this screen for a few days now, tried reinstalling, Using vpn, unplugging LAN cable, and even used 3rd party apps to cleanly uninstall and reinstall the game.

    Im using specs way above recommended for this game with a ryzen 7 7700x, 5060, and 32gb of ddr5 ram with my internet also running at 500mbps

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Quick Draft Builder Deck Panael Name Deck BUG

    (NOT FIXED - Still bugged makes quick draft unplayable!!!) When playing a draft in Quick Draft, on IOS, when you are in the deck builder and when you click on the deck details page to see the deck stats, if you don't precisely click the arrow to exit out of the builder details, the deck panel prompts the user to Name the Deck, and the user is unable to exit out without restarting the entire application. I have even tried naming the deck but in remains stuck in the deck details panel . Very frustrating and makes me not want…

    2 votes

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  16. Incorrect Artist Name - Bug

    Sorry, I didn't put this in the "bug" category, but I noticed that the basic islands cards from the original Lorwyn have the names of the artists incorrectly listed.
    Island 288/301 Martina Pilcerova (in arena Rob Alexander)
    Island 289/301 Rob Alexander (in arena Martina Pilcerova)
    I compare with real cards. Sorry if I`m wrong:-)

    2 votes

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  17. Twinflame Traveler did not copy Ashlings Command

    I think I encountered a bug in my last draft when I had Twinflame Traveler (copying Elemental triggers) on board and cast Ashlings Command (which is an Kindred Instant - Elemental).
    I am not 100% sure, but as it is an Elemental, I think it was supposed to copy it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Aclazotz, Deepest Betrayal - Land Transform ability activated while I had 2 cards in hand

    While playing, an opponent's Aclazotz, Deepest Betrayal was destroyed and returned in land form. It explicitly states the transform ability can only be activated while the opponent (me) has one or fewer cards in hand. I had two cards in hand (2 with the same name), but they were able to activate the transform ability. As a direct result, they won the game.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. App doesn't work

    Can't start the app on android. Cleaned the cache does not make a difference.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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