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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2864 results found

  1. Accessibility

    I recently had carpal tunnel surgery and haven’t been able to play as much MTGA, can you add an option to double click/click to cast a card on mobile instead of dragging, it’s such a blessing to not have to worry about a small thing for the healthy person, i believe it would really help as at times my thumbs experience pain from the dragging but in other tapping games not as much, thanks in advance!

    1 vote

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  2. Stab Wounds conjured by a token vanish when the token they enchant dies

    (This came up during a game of Momir, and I'm posting this from the Victory screen several turns later. I don't recall all the card names, and I can't pull the log for you. Hopefully what I remember is enough for a repro.)

    Step 1: Your opponent has on the battlefield (inter alia) a token copy of Riptide Gearhulk. You have a (inter alia) a 3/1 Dinosaur token and a token copy of Frenzied Devils, neither of which is sick from summoning.

    Step 2: You create a token copy of Perforator Crocodile, through the Momir emblem ("Pay X, discard a…

    1 vote

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  3. Minimizing Game Window on Android Disconnects

    When playing on Android, sometimes when you tab out/minimize the application it disconnects you from the server.
    This means that accidentally clicking a notification or sending a text requires you to reconnect to the game server which takes ages and makes the game feel like a chore.
    If this happens while you're in a match, trying to reopen the app shows "Reconnecting to game" which usually continues forever forcing you to restart the app and most likely lose at least one turn.

    1 vote

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  4. 10パック開封を行ったがフリーズしてコレクション何も加わっていない

    マーベルの10パック開封を行ったがフリーズを起こし、コレクションにも何も加わっていない

    1 vote

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  5. stack

    Ranked diamond 1,I have a force of negation as you can see in the screen, for the first red spells oppopalyed, the game asked me if i wanted to play a card, after some spells the game proceeded in auto mode and i could never play anithing in response, even in full control. why this happened? Thanks

    1 vote

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  6. Connection failure during client boot results in redownloading assets.

    Whenever the client boots, if there is no internet connectivity I get "Error Updating Data: Please check your connection and try again.". However, after reestablishing connection the asset retrieval always fails and the game re-downloads 1.4GB of assets. Bug reproduces every time so should be easy to check.

    I have checked my SSD in crystal disk info and no problem was detected. OS is Windows 11 Home 25H2 26200.8875 Windows Feature Experience Pack 1000.26100.334.0.

    1 vote

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  7. If a player concedes to certain cards every single time, why do you keep matching them against those decks?

    There are certain archetypes that completely shut down some decks and the second a card drops on turn 1 it makes more sense to concede than try to play because the win rate is 0% and youre wasting your time. If a player concedes the instant a board wipe comes down 100 times in a row, why are you still matching that player up against decks with board wipes? Do you prefer the player to just keep conceding on turn 1 instantly? Like seriously, I'm at the point where if a swamp comes down im just going to give them…

    1 vote

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  8. Product suggestion

    Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.

    1 vote

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  9. Nashi, Illusion Gadgeteer Hand Size Bug

    Here is the bug I found in Brawl

    Opponent is playing Nashi, Illusion Gadgeteer, and Nashi is on the battlefield, opponent having 2 cards in hand including a card generated with Nashi's ability

    When I cast Jeska's Will selecting the mana generating option and targeting opponent, Jeska's will did not generate the amount of mana according to opponent's hand size. It just generated mana based on opponent's cards in hand minus the card Nashi generated

    In fact , when I hover over the library, the number count text did not say opponent has that card Nashi generated in hand either.

    1 vote

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  10. Intermittent Authorization Issues

    Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.

    The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…

    1 vote

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  11. Toski, Bearer of Secrets incorrectly drawing cards

    Toski, Bearer of Secrets incorrectly drawing cards. Toski was a 1/1 and it was blocked by a 1/1, without any damage hitting the player, and Toski's controller still got to draw a card. This happened multiple times.
    Playing on PC. Toski should only draw cards when dealing combat damage to a player.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Sephiroth Not Triggering on Shadowborn Apostle Activated Ability

    Ran into a bug during some Brawl Gameplay w/ Shadowborn Apostle & Sephiroth, Fabled SOLDIER

    Steps to Repro:
    1) Have Taborax, Hope's Demise, 6x Shadowborn Apostles & Sephiroth on the Battlefield
    2) Activate a Shadowborn Apostle's ability to pay 1 (B) and Sacrifice 6 Shadowborn Apostle
    3) Taborax will trigger 6 times, Sephiroth does not trigger for the 6 creatures that dies

    I've attached a screenshot of the turn that this occurred

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. The Book of Exalted Deeds

    The Book of Exalted Deeds ability was triggered, the enlightened counter was placed. Then the Angel was removed from play, but the game continued preventing my opponent from losing the game. I have the impression after the token is removed the ability from the Book of Exalted Deeds token is no longer in effect.

    2 votes

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  14. Items on the stack yet not resolving

    Items on the stack are supposed to resolve. But, I just lost a game where they simply didn't.
    I used enchantment to bring creature back from graveyard. It is on the stack.
    they put the enchantment back into my hand. The effect should still resolve. But, it didn't.

    2 votes

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  15. Paradox engine still not banned in Brawl?

    Still waiting for one of the most unfun, unenjoyable cards ever to be banned. I press play to play the game, not watch someone play solitaire.

    2 votes

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  16. Hand smoothing does not properly account for X cost cards

    I am playing a 100-card Brawl deck commanded by Zimone, Infinite Analyst, which contains 20+ X cost spells (cards where the mana cost includes {X}). My deck runs 38 lands, which should statistically produce opening hands of 3–4 lands on a regular basis. Instead, I am consistently receiving only 2-land opening hands and struggling to draw additional lands throughout the game.
    I believe this is caused by Arena's hand-smoothing algorithm misclassifying X cost cards. Because the {X} variable resolves to zero when evaluated statically, the algorithm treats these cards as low-CMC spells. With 20+ cards being miscategorized this way, the…

    1 vote

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  17. 1 vote

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  18. Prismari, the Inspiration Bug

    I was playing a Secrets of Strixhaven Premier Draft. My opponent had a Quandrix, the Proof and some other creatures as shown in the screenshot of the battlefield.

    I cast Impractical Joke targeting one of their creatures. The cast Return the Favor selecting both modes to redirect and copy the spell. Their copied version of Impractical Joke had storm from Prismari, the Inspiration

    Prismari, the Inspiration reads "Instant and sorceries you cast have storm". However, their copy created from Return the Favor isn't cast. Gatherer rulings specifically cite "The copy made by the effect of Return the Favor's first mode…

    2 votes

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  19. Jolly Balloon man tokens not sacrificing on end step

    Opponent had Elesh norn, mother of machines out. I had jolly balloon man. my tokens created from its ability were not being sacrificed on end step as they should have been.

    1 vote

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  20. Teleportation circle and boggart trawler

    During my match, my opponent used their Teleportation Circle to blink their own Boggart Trawler. Upon re-entering the battlefield under their control, MTG Arena glitched and erroneously executed the enter-the-battlefield trigger of 'Gray Merchant of Asphodel' instead of the Trawler's graveyard exile trigger. As a result, I wrongly lost life equal to my opponent's devotion to black and lost the game. This is a severe mechanical bug where the engine executes the wrong card's trigger.

    1 vote

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MTG Arena Bugs & Product Suggestions

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