MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4202 results found
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Unholy Annex
Opponent had no demons in play, but continued to gain life and drain my life at the end of each of their turns. They had unlocked the second half but I had countered the effect with detect intrusion.
2 votes -
No support
You don’t support your product, not very good for your product. If you had a competitor you would lose a lot of business. Try a little support!
3 votes -
easoned Pyromancer
easoned Pyromancer ability forces discard and does not allow selecting 0 cards. Game does not proceed unless two cards are selected.
1 vote -
Friends list bug
Help my friends list show everyone offline all the time
2 votes -
Losing a rare on 6 pack open
Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.
1 vote -
Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
Genesis wave
Mac, When I cast Genesis Wave, it doesn't let me select the correct number of permanents to the battlefied, e.g. I spend 12 mana and should be able to cast 9 perms, when I select more than 3 it doesn't let me continue and discards the remaining perms not sent to the battlefield
1 vote -
disconnected from server
disconnected from server despite everything else running fine in the background.
this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.
I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.5 votes -
server freeze
game loads fine then when picking a deck/match type it will go to waiting for server loading screen and freezes un able to play for least 3 days
4 votes -
Incorrect rules interactions
I can't pay mana from Lion's Eye Diamond for Mana Leak.
4 votes -
improvise
System does not recognize the ability to tap a food for improvise, then sacrifice it using Gilded Goose for mana. The autotapper gives the message, "Action cannot be completed due to unpayable cost." and the goose cannot be clicked while casting the spell.
1 vote -
In the companion selection, they do not appear
While creating decks, when navigating to the customization section and accessing companions, they do not appear, making it impossible to modify them
4 votes -
Manaweft Sliver effect not stacking
Manaweft Sliver effect not stacking. While playing on the mobile app on an Apple device, I played two Manaweft Slivers and written on each Sliver it reads “Add one mana of any color” x2. Yet when I tap a Sliver, each Sliver only taps for one mana of the chosen color. I believe this to be a bug. Attached are some screen shots. Appreciate all you guys do, thank you for listening
2 votes -
Eroding Revenue and Player Confidence in MTGA
I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in…
2 votes -
Ashling rekindled
Ashling rekindled's affect triggered while I had a flamebraider active unsick in play but skipped over without allowing me to pay the cost.
2 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
Ruling question
I played Morningtide's Light, then my opponent's turn, he played Malboro, and I lost 2 health. the cars states "prevent all damage," and I still lost. with no cards on their end preventing the damage,
1 vote -
Enchantment Creatures
When you cast a spell or use one of your creatures' special abilities that destroy enchantments, I think it should destroy creatures that are enchantments and not place them into the enchantments section where their abilities are either still active or they can be summoned back to the battlefield.
1 vote
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