MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2673 results found
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Jump in half selection brick
Pick one fine. Picked two-crashed into home. Jumpin stuck at half deck, unplayabled
7 votes -
Free Foundations Phantom Draft rewaed
I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.
9 votes -
App not working with new iPhone update
New iPhone update - MTG arena app not loading and does not have an app update to install from App Store. Help.
11 votes -
Davriel, Soul Broker in Japanese Bug
When playing in Japanese, I could not see Davriel's offers and Davriel's conditions
7 votes -
Daily reward not counting the spells I've used so far, tried a new one also not counting anything!
Daily rewards say I need to do 30 black/green spells. I justed played a game with a mono black deck and still the counter says no, it should say something like 8 or 9 by now. I took a new reward as the previous one (it was 20 green/red spells) also wasn't counting anything...
15 votes -
Speedbrood Stalker’s trigger
The player who cast the creature select first, selection can be seen by opponent by highlighting on the cards, so that opponent can always pick the same cards
6 votes -
ALCHEMY BROKEN, DECK BUILDING FAILURE
I noticed something odd. I created a deck about 30 minutes ago. Alchemy deck. After playing I decide to edit, I click on the deck in my collection. SERVER HANG. Close the client and restart. Other decks open and close properly, but Alchemy seems to have a glitch. Now when starting a build and you select Alchemy as format, the dropdown hangs like it was not selected.
I play a lot and have found a few glitches, bugs and help troubleshoot them. From the users end. I feel like an honorary employee. Can I get some swag? Coffee mug would…
6 votes -
Can’t edit any decks, screen freezes on Waiting for the Server
Every time I attempt to edit a deck since yesterday my iPad stalled out on a waiting for the server loading screen
8 votes -
'First' tag on already owned cards visual bug
I did a Strixhaven draft the other week, and drafted the card Pick your poison. When I opened a Strixhaven boster subsequently, it showed the card and said it was my first. Today Iopened another booster, it again showed thae card as my first. Checking my collection now shows 4 copies. This is clearly not a general issue as other cards don't show as my first, but I don't know if any other cards do the same, so not sure if cards are still showing as first even though there already four in my collection.
8 votes -
When deck creating, I can’t filter through rarity. Just card type since the most recent update
When deck creating, I can’t filter through rarity. Just card type since the most recent update on IOS. I can highlight the rarity but when I press ok, nothing happens. It stays on the search screen.
9 votes -
13 votes
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Jump into Marvel cannot pick the second pack after rejoin
I was trying to search for the typical card description of my pack 1 before I chose the pack 2 in the Jump into Marvel event, so I left the event and searched the card in my collection. But when I tried to rejoin the event, I could not correctly start my play after I chose pack 2. I cannot even drop the event to start a new one. Seems the event says goodbye to me :(
Step to reproduce:
1. Pay 1000 gold to join event
2. Pick pack 1
3. Click "Deck" on top to exit event
4.…7 votes -
Rank error bug further bugs
I was part of the rank error bug. I got the notice with the 'claim' button. When I selected claim, it displayed i think '10' 'packs' (only one actually showed on the screen, and it was the default blue color). When I clicked on it, the game froze. I had no choice but to reload. When I came back, there was no way to tell what the reward was. Im not even sure it actually applied. This is the same thing that happened when the reward 'broke' the first time too...
8 votes -
Bug booster
There is a bug when opening booster packs: after interacting with the booster image, the sequence of images revealing the cards does not appear (this is shown in the video). Additionally, when I check my library to see if I have received new cards, nothing shows up.
7 votes -
Season reward not received
Season just finished and I received only half of the rewards (1 booster instead of 2).
8 votes -
I can't buy gems (get a problem with with paypal)
I want to buy some gems, and connect to the paypal window, but after entering my email address and my password, the window stay blank...(white), I don't see the payment page.
11 votes -
No rewards for winning, ranking not updating
Not getting rewards for winning, win count not increasing, ranking not changing after wins when I am in mythic.
And now have spark rank.
Nice to know when you are in the top 1500 mythic and you win games you dont actually increase rank due to a bug, then have to struggle for 40 minutes to figure out on which page redirect you need raise a bug, probably only to get a new common card skin for the issue, rather than the 20 play points you would have gotten along with all teh other rewards the 10 wins would have…15 votes -
Magic Arena, can't log in
after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work
10 votes -
No Reward cards after Marvel Achievement
After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.
6 votes -
Companions
Yet again companions are completely missing when trying to build or alter a deck.
13 votes
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