MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2977 results found
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In game bug when casting card
When casting the card “Hollowmurk Siege” and choosing between the two different options of the cards effects, the game glitches and doesn’t show the selection screen of the two choices, instead just showing the card on the right side of the screen. Nothing happens and no option is available and the timer then runs down until it and the turn and chooses the option for you.
12 votes -
Davriel Offers Bug (Cannot make selection)
I just lost a ranked commander game because your UI refused to let me pick one of Davriel’s offers. Instead I was stuck trying to swap between different views (the eye toggle icon) while attempting to click anywhere to continue my turn, but to no avail. Eventually the turn timer showed up and after I had used all my timeouts it auto-forfeited the game. Pretty frustrating.
11 votes -
Davriel
Davriel's -2 ability does not allow for selecting which contract you want. the options do not light up like they did before patch. You can click on "view battlefield" and come back and they light up, but you cannot select any contracts. This makes this pw unplayable. Please fix.
11 votes -
Teferi, Time Raveler is still banned
After the recent updates to the Historic format where all the alchemy changed cards have been reverted to their paper versions and the new bans are in effect (One ring, galvanic discharge etc). Teferi, Time Raveler remains banned in Historic. I double checked the official WOTC banlists as well to check I was not mistaken - he's not on there.
I assume this is a mistake/oversight so I just wanted to bring it to your attention. Cheers!
7 votes -
Bought a mythic pack, only got a rare wildcard
I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).
9 votes -
Sideboard after crash
After game crash in BO3 I can come back to the game, but when it comes to sideboard time the screen bugs, shows an Avatar window, then it shows the sideboard with no maindeck with 2 slots for Companion. After some clicking it showed the main deck, but when I tried to submit the changes the submit button didn't work. During all the time the sideboard clock was stuck on 50 seconds.
10 votes -
Cube Draft Economics
Currently, Cube Drafts cost the same as Premier Drafts and provide the same placement rewards, but since Cubes are Phantom, it is significantly less economical to Cube Draft. This means that it rarely makes sense to participate in Cube, and feels significantly worse when you do participate and perform poorly. I suggest making some change so that Cube feels like an equally good use of resources compared to a Premier Draft. This could be reducing the cost of entry, increasing rewards (particularly for lower win counts), or even allowing players to keep their drafted cards.
10 votes -
Face Jace Achievement
The achievement doesn't work - i only see two others who have posted the same results.
My jace was empowered to 12, it didnt grant me the achievement. The ONLY thing I can surmise, is that I need to use the jace reality sculptor planeswalker when i control 10 islands, and plus it doing 10 all together, but when i checked online it says that it doesnt need to happen all at once and it just means "total"Please fix the bug. trying to have 10 islands in one game is basically impossible let alone getting the planeswalker out too.
…
8 votes -
Password
On Android (not sure about iOS), while at the login screen Firefox password manager (not sure if it's an issue with other passwords managers);is offered as a password input source the password does not get pasted into the password box
7 votes -
Achievement
Achievements are not tracking for The Reality Fracture specific achievements. Any of the "in a matchmade game" achievements are not counting, like Empower Jace 10, casting from Hexhaven Charm, etc.
7 votes -
Surveiling with an empty library failed to allow my Surveillance Phantasm to attack.
I used Surveillance Phantasm's ability to surveil one with no cards in my library and I could not attack with it when I went to combat. I believe this is not how it should work under the rules after consulting with a judge
8 votes -
After Hobbit Update, Error Updating Data, Update Issues (Win11),
Hello,
since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.
as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.
Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb,…
8 votes -
"Brawl without Alchemy" Mode
Since Brawl categories are increasing, I think there should be the possibility of playing Brawl without Alchemy cards for those who don't like them. I don't think "forcing" players to have to deal with digital-only cards benefits the user base in any way.
8 votes -
Hobbit welcome deck duels bug
The Hobbit welcome deck event is bugged. I played 4 matches. 2L, 2W. Then, after 4th match (win) the event reset showing 0/0. The 2nd win match reward didn't process either.
Another bug I noticed - when my 2 drop red goblin with fire breathing died, the trigger to deal 1 dmg to opponent's only black creature with 1 toughness didn't trigger. My gob had 1 power, so expected it to do 1 dmg on death. Was not exiled, just blocked.
11 votes -
crash at startup after 8/25/2026 update
Game crashes at startup after the 8/25 update. Installed with Steam on Win11.
The startup screen has a triangle with an exclamation mark.
Error from the logs:
C:\Windows\SYSTEM32\directxdatabasehelper.dll:directxdatabasehelper.dll (00007FFF537A0000), size: 389120 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\SYSTEM32\directxdatabasehelper.dll', fileVersion: 10.0.26100.9168
C:\Windows\SYSTEM32\d3d12.dll:d3d12.dll (00007FFF14540000), size: 143360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\d3d12.dll', fileVersion: 10.0.26100.8972
C:\Windows\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFF4D8B0000), size: 2367488 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\dbghelp.dll', fileVersion: 10.0.26100.8328
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFE9BE62436)
0x00007FFE9BE62436 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFE9BCF7092)
0x00007FFE9BCF7092 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid…8 votes -
Card in booster are rare that i have craft minutes ago
I was crafting some card from the set the Hobbit after drafting a lot and some cards, that I'm sure have craft four, have been opened after I finish using my wildcard on it. I would say on the 30 first booster I got this many time
1 vote -
duskmorn room unlocking bug
ok using keys to the house on the room on
charred foyer//warped space while only the charred is open:
so what happens that its show the options but they are not clickable,
it happens twice and i tried to restart the app and still.
the game continue only after the timer ran out
i did it in the quick draft idk if relevant
lost two games because of that i have the log for one of them only .
try recreate it im using windows but still tice in a row with restart the app mean there is a issue…11 votes -
S pen
Since new update S pen is no longer working for the app
6 votes -
bug
every time i cast Wintercrag Seige and have to select Mardu or Jeskel, the game freezes and i have to conceded the game/match. i can't make a selection. i can go between views but i cannot select Mardu or Jeskel.
11 votes -
7 votes
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