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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4192 results found

  1. affinity spell don't stop play

    Even though Donny and Raff had a noncreature spell they could have given affinity to and played, MTG Arena passed the turn without stopping.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 2 votes

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  3. I found a bug where when i crack mutagen it didn't want to crack

    I found a bug where when i crack mutagen it didn't want to crack and there is a time where i can't declare blocker and i have try relog and reconnecting but still can't declare blocker

    2 votes

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  4. Powered Cube Prizing Inaccurate

    The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Immediate loss after connection problem premiere draft

    I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.

    4 votes

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  6. Purchased Summon Chocobo foil styles not working

    I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.

    2 votes

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  7. The game froze and shut down during draft

    While playing on PC during my first game after a draft, the game froze on turn two. It crashed a few seconds later, and I had to switch to Arena on mobile because the PC version wouldn't relaunch. It cost me the match.

    1 vote

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  8. Permanent Arena connection loss

    After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from my…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Ce jeux touche le fond..

    de la médiocrité, ce n'est qu'une vulgaire pompe à fric géré par une entreprise qui extorque ses clients par la frustration et je suis bien content de faire partie des rares qui ne leurs à jamais donner le moindre dollar.

    Leur logiciel de gestion arrive à me faire descendre sur le mode Classement de Diamant 4 à Diamant 1 avec la pioche contre des payeurs qui ne savent pas jouer et qui ne contrôle pas leurs petites frustrations de névrosés quand ils perdent en abusant du sablier.

    Cette entreprise s'imagine que l'on ne voit pas que la pioche est truquée…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. ponder

    After Ponder resolution reword "Decline" with "Draw". Sometimes can be confusing

    1 vote

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  11. 蒸気孔/Steam Ventsをアンタップインしたら、ゲームがおかしなことになりました。

    On turn 1, I played Steam Vents untapped. Despite having usable cards in my hand, the turn ended, and for some reason, Fierce Rider was treated as being in the graveyard.

    On turn 2, I played a Mountain untapped. The turn ended again.

    On turn 3, I noticed something strange about Steam Vents on the field. The edges of its image were blue. Touching it brought up the option to "Enter untapped." Choosing to enter untapped moved Steam Vents to my hand position, making it uncontrollable.

    This is the first time something so inexplicable has happened.

    1ターン目に蒸気孔をアンタップイン。使える手札があるのにターンが終わり、何故か激しい乗りこなしが墓地扱いに。
    2ターン目に山をアンタップイン。またターンが終わる。
    3ターンめに場の蒸気孔がおかしなことになっていることに気づく。絵の縁が青くなっている。タッチすると「アンタップインするかの選択」が出る。アンタップインを選ぶと蒸気孔が手札の位置に移り、操作不能に。
    こんな意味不明なことははじめてです。

    1 vote

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  12. Gamble

    Hi,

    I wanted to tell you something strange about the card gamble, everytime i use the card everytime the card i search is the card i discard. Everytime is the last. Or i understand one aleatory but everytime is the last on hand. ( not really everytime is 27/30). I understand when is 2 or 3 cards on hands but 6 or 7 is really strange.
    I didn't take screen but i think you will see.
    Thank you a lot =]
    Sorry for my english i try my best.

    1 vote

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  13. Magic Arena skipped my rest of my round causing lose and helping opponent win

    Magic Arena in Historic was playing and also oponent with Guide of Souls, Soul Warden a Delney both having several hundreads of triggers most resolved in reasonable. Attack with two Voices of Victory caused the game to run me out of time and skipping Guide of Souls ability use a thus loss of voth Voices of Victory which would normally survive (fly over) and thus handing victory to opponent who in his round done the same but was not punished.

    Game is active sabotages players at random - fix this or at least have option to report this unfair manipulation…

    1 vote

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  14. Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan.

    Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan their starting hand. The option can remain however the first to be ready to play should get to go first.

    1 vote

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  15. Game Freeze

    3 - 4 games in a row the game freezes when I have priority then acts like I'm either logged out or disconnected from the servers. If I can get back into the match my opponents aren't affected. It's not my internet because everything else in my house works. When I click check status the MTG Arena status page either doesn't load or takes several minutes. Once I've been disconnected long enough to lose the game it lets me back in the app, sometimes having to log back in.

    1 vote

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  16. Message "You Have Lost Connection to the Server" keep hitting

    Since yesterday i keep strugglin with problems on Arena. First, the game freezes every game i join, i uninstall and reinstall and now it keeps showing me the message "You Have Lost Connection to the Server" and cant enter the game for the whole day. Please help!

    2 votes

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  17. 0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Store Purchase Did Not Recieve

    I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.

    1 vote

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  19. "Orbital" ability maybe?

    "Orbital" ability would be Flying but extra to it. First strike vs double strike = Flying vs Orbital. Orbital "flying" ability can't be taken away.. can't be removed with anti air cards. Orbital can block anything.

    "Land Walk" used more? Only that land walk can hit you? "Moat" took all flying away from all creatures... not Orbital. Unblockable vs Land Walk... non basic land walk? not just the 5 basic land types. Land walk creatures cost less mana with those types of lands? Land walk on one side/ flip side it turns Into a land?

    1 vote

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  20. No pack for advancing mastery level

    Advanced to mastery level 6, no pack as promised. iOS.

    Version- 2026.57.10.4081.1245036

    1 vote

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MTG Arena Bugs & Product Suggestions

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