MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10174 results found
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Autotapper Bug
the autotapper tapped 2 of my 3 white mana sources and I was forced to delay the casting of my “The Crystal's Chosen” by a turn, resulting in it being countered the next turn by opponent's Syncopate.
4 votes -
Ultima
According to rule CR 717.2 and the rulings on Gatherer, any triggers that happen during ultima's resolution are placed onto the stack during the cleanup phase. However, as currently implemented, such triggers (e.g. "When this creature dies..." do not get placed onto the stack at the cleanup phase, and the turn passes to the opponent.
4 votes -
Match Not Starting on iPad – Stuck After Start Sound
I’m experiencing a persistent issue on my iPad when trying to play MTG Arena. After queuing for a match, I hear the starting sound, but the screen never transitions — it remains stuck on the matchmaking screen and never loads into the game.
Here’s what I’ve already tried:
Logged out and back into my account
Force-closed and restarted the app
Switched between Wi-Fi networks and mobile hotspot
Reset my iPad’s network settings
Reinstalled the app twice
Freed up device storage
Ensured my iOS and MTG Arena app are fully up to date
None of these steps have resolved the issue. I believe my account may be stuck in a corrupted matchmaking session and may need a manual reset on your end.
Account Info:
MTG Arena Username: EzAhnyaIz
Device: iPad 5th generation
iOS Version: 16.7.10
I’m experiencing a persistent issue on my iPad when trying to play MTG Arena. After queuing for a match, I hear the starting sound, but the screen never transitions — it remains stuck on the matchmaking screen and never loads into the game.
Here’s what I’ve already tried:
Logged out and back into my account
Force-closed and restarted the app
Switched between Wi-Fi networks and mobile hotspot
Reset my iPad’s network settings
Reinstalled the app twice
Freed up device storage
Ensured my iOS and MTG Arena app are fully up to date
None of these steps have resolved the issue.…
5 votes -
I did not receive the Fleem avatar bundle even though I participated in a Onenpaths Draft event
I did not receive the Fleem avatar bundle even though I participated in an Omenpaths Draft event (I live-streamed it so I have proof)
https://www.youtube.com/live/IiNl_Z9iOxI?si=mbzjXRuEDPbtq_DQ
2 votes -
Doublestrike from Violent Urge not consistently working on second attack using Fear of Missing Out
I've noticed when attacking with a double strike creature (Violent Urge) who is blocked in the first attack does not consistently have double strike during second attack triggered by Fear of Missing Out. I've seen a combination of it working and not working, and not sure yet of exact details that causes the only one damage phase instead of two during the second attack.
1 vote -
Missing rewards
I did not receive the cosmetic reward from the last midweek magic event, Verla’s the haven skin. I also did not receive the fleem reward for purchasing the mastery pass befor the deed line. Playing on an iphone
2 votes -
Can't Sideboard
Currently can't sideboard at all on BO3. Cards don't even show up - just the blank image attached below. The Done and Back buttons also do nothing, forcing me to restart the app and wait out the loading timer just to play the next game.
1 vote -
fleem not received
I did not get the promised fleem cosmetics. I did numerous drafts of OM1 before OCtober 1. Please provide the cosmetics.
2 votes -
fleem not received
I did not get fleem cosmetics after doing numerous drafts on arena before october 1. please provide the promised cosmetics.
2 votes -
fleem
I don't receive the Fleem reward after fulfill the pick Two draft of Omenpaths on september
2 votes -
Bug Report: Teyo, Aegis Adept interaction with Serra's Emissary
When using Teyo, Aegis Adept's -6 Ultimate to create the emblem that "At the beginning of your end step, return target white creature card from your graveyard to the battlefield. You gain life equal to its toughness." and targeting Serra's Emissary from the graveyard the game doesn't show me the "choose a card type" selection from Serra's Emissary causing me to be unable to perform any actions and lead to be timing out and being forced to concede.
2 votes -
No premier draft for latest set
There is no premier draft to play for the latest set, Through the Omenpaths. Why not? Is this a bug?
2 votes -
Possible cheating while deploying planewalkers/artifacts with much higher values than the original Arena values
Was playing Arena Ranked games. During the game user named 'Eff' was deploying known planewalkers with values higher than the original planewalkers without any visible supporting spell/enchantment/artifact. Please advice. Thank you.
1 vote -
Mystical Archive cards are incorrectly faded in deckbuilder
In the deckbuilder, cards from Strixhaven Mystical Archive are faded or not based on whether you own enough copies of the card above them in the column.
1 vote -
Homunculous Horde + Roaming Throne = Broken Game
Setting Roaming Throne to Homunculous, and triggering the effect on Homunculous Hode will eventually create enough tokens to break the game with an error.
1 vote -
Steam Vents --> Sulfur Falls interaction
Hello,
In Game 3 of a Best-of-3 Pioneer match, I played Sulfur Falls with a Steam Vents in play, yet my Sulfur Falls entered tapped. This had a material impact on my match, as I went on to lose a close game where that fourth mana would have allowed me to hard-cast an Arclight Phoenix to stabilize combat. Is there any recourse here? (I am playing on a Mac.)
Thanks.
- Chris
1 vote -
Erro na conexão do MTGA
Quando o jogo está fazendo o carregamento, o jogo não inicia e a tela fica preta como se houvesse uma desconexão.
Jogo no PC, pela plataforma Steam.
Se clico em reconectar todo o processo se inicia e, após a solicitação de formato de dados, dá o mesmo erro.1 vote -
Color cahllenge arua targeting
When playing Blue against white the bot was targeting its my cards with beneficial auras (+2/+2 forget the name) and it's own with pacifism.
1 vote -
Travamento na partida
Travamento no meio da partida o tempo continua correndo, mas não dá pra jogar cartas, após isso perco automaticamente, já foram 3 partidas e o erro persiste…
1 vote -
dificuldade em comprar gemas
não estou conseguindo comprar gemas, todas as vezes que eu tento comprar um capote que eu já havia comprado ele mostra como se eu já estivesse com aquele produto e não me permite comprar, mesmo não sendo um pacote promocional
1 vote
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