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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2819 results found

  1. Daily Challenges and Brawl

    Brawl....
    To my fault, I only really enjoy playing arena to play brawl. As such i build casual decks just to grind out the daily challenges, such as attack with x amount of creatures. I am finding it very hard to play arena at all lately, as I feel like I am constantly paired against competitive decks, or completely decks that counter what I am trying to do. Usually before the game fully starts. Constantly whenever my daily challenge is attack with x creatures, for example, I end up queueing into decks that are just…

    1 vote

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  2. Deck Sideboard bugged. Number of cards issue

    I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.

    19 votes

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  3. Certain MTG Arena Achievements not working

    I have not gotten the "Test of Endurance" achievement even though I have reached a life total of 50 or greater at least 3 times (the most recent game is attached, I had 61 before lifelink damage). I'm playing in the starter deck event. Most other achievements have worked in this game mode. What is different about this achievement specifically? How could I tell if others will not work in certain (non-sparky/direct challenge) modes?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Profile for Pioneer Masters Does Not Agree With the Deck Builder

    My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.

    1 vote

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  6. sideboard

    When building a BO3 deck I was creating my sideboard of 15 cards.
    But I am unable to save the deck because the game says I have more then 15 cards in my sideboard. even though I have the maximum amount of cards in the side board.

    This problem doesn't happen with 7 cards in sideboard .

    8 votes

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  7. Brawl challenge should be using ATLA but hasn't been updated and still only allows Final Fantasy Commanders.

    The current brawl challenge wasn't updated to use commanders from the ATLA set, it's still referencing final fantasy commanders. Can we please fix that when there is a chance? Thanks! :)

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Missing option to view Deck and Sideboard at the same time and move cards between them

    Hello,

    When building your deck, it should be possible to see both the deck and the sideboard. So that you only see and have to work with the cards you have already selected for your deck.

    It should also be possible to move cards directly from one to the other.

    It should be possible to have an unlimited number of cards in your sideboard while building your deck. And also to save. The message about how many cards in which format are allowed in the sideboard is completely sufficient.

    This would make building decks…

    1 vote

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  9. Invalid Decks & Sideboards

    Decks that were previously valid a few hours ago are now invalid with red mark showing " 0 invalid cards" if I go into edit the deck (which is fine) it was say sideboard can't have more than 15 cards even though it's 15 or less. I'm on GeforceNow

    16 votes

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  10. Can't put land back in my cube deck

    During the building of my deck I put all lands aside, but now I can't put Xander's Lounge back in. When I click it the game offers me to buy a alternate art which I don't want and dragging it in doesn't do anything.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Omniscience Draft - Through the Omenpaths does not allow players to get a valid deck

    Through the Omenpaths Omniscience Draft does not allow players to get a valid deck - due to how the 14 card boosters are constructed (with basic lands in them) you end up without the 40 spells needed to create a valid deck.

    As seen in the attached screenshot, even if I get all spells I drafted into the deck it ends up at 39 cards.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  12. unable to play instant

    Hello
    Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.

    thank you

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Unable to complete combat after blockers given protection

    I attacked with multiple Hare Apparent. The opponent declared blockers with white creatures, then cast Brave the Elements giving their blockers protection from white. It then entered the combat damage assignment step as shown in the screenshot, however because of the protection I was unable to assign damage, or progress off of the damage assignment screen. There were no values that I could enter that allowed me to select "done" so I conceded. This happened on PC.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. chris deck de 170 cartes et une pioche improbable

    je vous invite à regarder la vidéo de ce combat pour bien vous rendre compte de la manipulation de la pioche pour favoriser un joueur (c'est un gros payeur, je l'affronte souvent) .

    Les probabilté d'avoir une pioche dans cet ordre qui correspond partfaitement à la situation en fonction de mon deck est tellement flagrant, tous comme arriver au rang Platine avec un deck de 170 cartes, ce qui est déja improbable.

    Quand on vous dit ce jeux utilise des F2P pour faire monter les payeurs dans le classement, l'adversaire est Platine 1 (à surement 1 combat de passer au…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. unable to play counterspell

    In my last game, I was unable to play counterspell even with mana held up for it. Next turn i put it full control mode but still the game jumps over not allowing me the opportunity to play it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. 20 lands in a 60-card deck does not produce six turns without drawing a land

    I have 20 land cards in my 60 card deck and I went six turns without drawing a land and lost

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. chris deck de 170 cartes et une pioche improbable

    je vous invite à regarder la vidéo de ce combat pour bien vous rendre compte de la manipulation de la pioche pour favoriser un joueur (c'est un gros payeur, je l'affronte souvent) .

    Les probabilté d'avoir une pioche dans cet ordre qui correspond partfaitement à la situation en fonction de mon deck est tellement flagrant, tous comme arriver au rang Platine avec un deck de 170 cartes, ce qui est déja improbable.

    Quand on vous dit ce jeux utilise des F2P pour faire monter les payeurs dans le classement, l'adversaire est Platine 1 (à surement 1 combat de passer au…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Wildcard Redeem failure

    Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.

    22 votes

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  19. On PC was repeatedly getting kicked out of draft table for EOE with unable to make a draft pick.

    On EOE draft was repeatedly kicked from the draft table with 'unable to make draft pick'. Then I was unable to log back in. It has still eaten my gold though which is irritating!
    Log file attached.
    On PC.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  20. unable to cast hybrid mana spells with colorless mana

    In my arena premier draft I was unable to cast one of my hybrid mana spells with colorless mana.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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