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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2820 results found

  1. Keep alchemy cards the **** in alchemy

    the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.

    25 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. impossible to pass tutorial IV on any platform, the graphics glitch out

    Tutorial IV is impossible to pass, the graphics glitch out and unable to select cards.
    I have tried this on iPad, iPhone, Android Tablet and PC same glitch on all platforms.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. I snagged the Squall Leonhart card sleeve as a Mastery reward, but whenever I try to add it to a deck, I just get the regular sleeve.

    I snagged the Squall Leonhart card sleeve with Mastery orbs today, but whenever I try to add it to a deck, I just get the regular sleeve. It shows as set in the cosmetics menu after selecting and confirming, but always reverts to the default Magic: The Gathering card-back when I save-and-exit to the deck menu or click the back arrow to return to the deckbuilding menu. Other sleeves seem to work fine.

    1 vote

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  4. Game Crash

    Game crashes when word searching in deck building, joining a match, leaving a match, during match, crash crash crash
    Samsung note 20

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave…

    152 votes

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  6. Shuffle algorithm SUCKS!

    I have 4 swamps and 3 reliquary towers I my deck. The other 20 lands i have all produce plane mana and 9- 10 times you give me 3 swamps and 1 reliquary tower within the opening hand and or first 2-3 draws.
    Every card in my hand needs plane mana.

    If this happened once In a blue moon I could write it off as an anomaly, but it happens CONSTANTLY! The odds of getting 4 out of the 7 cards you have in you deck over getting at least 1 out of 20 cards in your deck should…

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. *** - Unable to Login - Timeout and Attach Failed to Drop Other Attach - ***

    Before I uninstalling MtG: Arena, I couldn't open Shop or Mastery due to "Crashing with a Unity Window (red exclamation point)". I uninstall MtG: Arena and re-installing it back. Now, I can't login with either timeout or "Failed to Drop Other Attach" error. What to do?

    14 votes

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  8. Mtg arena - Unable to cast lightning strike on opponents turn in response despite 4 mana available

    Mtg arena - Unable to cast lightning strike on opponents turn in response despite 4 mana available

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not creat

    Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not created, this was for sparked ranked alchemy play. have attached captured log

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Top of deck changes

    When I use a surviel land and keep the card on top the card doesn't stay there and instead I draw a different card. At first i thought I shuffled but nope it happens everytime for me.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Opponents triggers counting down my timer after I hit resolve all

    I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?

    69 votes

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    30 comments  ·  Gameplay  ·  Admin →
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  12. CPU keeps enchanting the same creature

    In the color challenge, playing as the blue deck against the white deck, the CPU keeps enchanting the same creature I control with multiple copies of Knight's Pledge, then multiple copies of pacifism, which is redundant since they could have enchanted another one of my creatures with the extra Pacifism. This is either a bug or very poor decision-making on the CPU's part.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Rebelling fire fail

    The deck does not need white lands. The planes were forced into the deck and I have zero utility for it. It has made the deck completely useless.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Add a "Maybeboard" for decks

    When building decks I often have a core list of cards for the deck shell and then a pool are cards that make up the rest of the deck. As I play games and refine the deck, I move cards in and out until the deck settles into a good place in the meta.
    It would be nice to have, in addition to the Sideboard, a "Maybeboard" or similar so I don't have to keep track of the other cards manually. There are other deck builders that allow for this and it's quite helpful and time saving.

    1 vote

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  15. Brawl Matchmaking Bug/Rigged

    I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
    this is so ********.
    i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
    same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
    i dont wanna…

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. jump in home button

    jump in event button "play" became 'home', cannt start play or select new decks

    23 votes

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    0 comments  ·  Events  ·  Admin →
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  17. 16 lands in a row

    72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Top of deck changes

    When I use a surviel land and keep the card on top the card doesn't stay there and instead I draw a different card. At first i thought I shuffled but nope it happens everytime for me.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Broken interface in deck building mode (MTGA on PC Windows)

    During deckbuilding I frequently encounter an interface bug (see images) that breaks the graphics making it hard to use the interface, a restart solves the problem temporary but most often resurface. This has been a problem for quite some time.

    5 votes

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  20. Cannot add more than 7 cards to traditional standard sideboard

    In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"

    17 votes

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