MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10210 results found
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My Light Card "Petrify" doesn't do what the card says it does.
My light card Petrify doesn't do what it says it's supposed to do in game.
The card text clearly states
"Enchant Artifact or creature
Enchanted Permanent can't attack or block ,
and it's activated abilities can't be activated"When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.
Why doesn't this card work like it says?
12 votes -
waiting for server bug
Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.
6 votes -
deep-cavern bat march
Deep-Cavern Bat did not return Jace, Perfected Mind to my hand upon being exiled with March of Otherworldly Light. Jace is stuck in exile beneath the bat, yet there is an empty spot in my hand where he would have been. Clicking the spot produces a card riffle sound, but does not allow me to play Jace.
6 votes -
Bug with the Collection Tracker
4 Rare and 2 Mythics are not possible to find in the Packs and figure as not part of the Expansion in the Profile. As you can see it figure like i've the complete collection still if i've not collected theese 6 cards in 4x, i confirm that the 1x of theese cards are made with crafting and not found in the packs. Maybe is becouse in the collection we can see that the goal is 240 Rare and 80 Mythics ( 60 1x and 20 1x) but Bloomburrow have 64 Rare ( so 256 4x) and 22 Mythics (so 88 4x) and probably is thats why 4 rares and 2 mythics fall out the count. (The numbers are the same of Outlaws Of Thunder Junction so maybe when they copy the script just missunderstand to fix the numbers...)
4 Rare and 2 Mythics are not possible to find in the Packs and figure as not part of the Expansion in the Profile. As you can see it figure like i've the complete collection still if i've not collected theese 6 cards in 4x, i confirm that the 1x of theese cards are made with crafting and not found in the packs. Maybe is becouse in the collection we can see that the goal is 240 Rare and 80 Mythics ( 60 1x and 20 1x) but Bloomburrow have 64 Rare ( so 256 4x) and 22 Mythics (so…
3 votes -
transformer sleeve
Transformer sleeves do not complete their animation since the MKM update.
12 votes -
Goblin Bombardment Bug
The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.
2 votes -
Matchmaking is really fun
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it matches me against people who have cards that are perfect answers against your deck even though you know that they are completely out of use and practically no one plays them, in fact, I hadn't seen that card for 8 months, what a coincidence.I have a human deck that counters explorer's vampire rakdos quite a bit. Guess what, the algorithm only matches me 1/22 games against these, another coincidence.
I switch to the typical Azorius control which doesn't go well against this deck and guess what, it's all vampire rakdos.
So tier 1 decks are simply programmed to see fewer counters, which maintains that tier 1 status, otherwise they wouldn't sell as many wilcards. Which shows that it's all a lie and that if you are an average player and you make a creative deck that is good against the meta, you are not going to see that meta. Which shows how corrupt this system is.Don't worry, this doesn't happen to certain YouTubers, influential players or whales. They are never put against cards that counter them, never against good players, it is as if they continually have low mmr and reach mythic without trying (which is strange because they always rise to mythic but face players who make horrible mistakes. as if their mmr was always low), their opponents never give them well-curved cards that bother them, their opponents never draw well, their opponents never barely interact against their plan, etc.
It feels like these people are matched against people who work in woc and let themselves win or new players or with horrendous rng. Good business, since they give them publicity.You're familiar with seeing YouTubers who make decks with less mana than adequate but never get stuck on lands... but they will still win and put up to the fourth land in every game, carrying 23 lands as if nothing had happened, while the rest of the average players You have to give thanks if you put in the third earth, as if you didn't notice it.
They try to make us believe that the competition is not adulterated, but it is not credible. Meanwhile, average players have to be content with a ****** algorithm that never changes even though people have been complaining for years.
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it…4 votes -
Allow user to record macro of legal game actions
Enable a user to turn on a recording of game actions and to stop it when they like.
This would enable users to record true loops and cut down on the tedium of executing these loops.
If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.
maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.
3 votes -
Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version
Dear MTG Arena Support Team,
I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.
This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.
My tablet is Lenovo TB-J607F
Thank you for your support.3 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
4 votes -
Text invisible in settings
Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
When restarted, the text is visible again, and then stops being visible after using the app for a while.
The language chooser's items seem unaffected, but only when it's openez.4 votes -
Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
7 votes -
Internet drops out for a second and you cannot reconnect to game
I have paid money for gems to be able to participate in events for the new set thunders of outlaw junction.
However, despite being close to winning this particular match, my internet dropped out very briefly.
I reset my modem, logged into Runescape on my side monitor, obviously internet is running fine, but I'm stuck idle in MTGA after "reconnection" and the game won't allow me to make any moves, forcing a loss.
This is honestly unacceptable considering a sealed event costs 2000 gems. It is best of 3 but still that is a substantial sum of money to lose based on poor reconnection capabilityI have paid money for gems to be able to participate in events for the new set thunders of outlaw junction.
However, despite being close to winning this particular match, my internet dropped out very briefly.
I reset my modem, logged into Runescape on my side monitor, obviously internet is running fine, but I'm stuck idle in MTGA after "reconnection" and the game won't allow me to make any moves, forcing a loss.
This is honestly unacceptable considering a sealed event costs 2000 gems. It is best of 3 but still that is a substantial sum of money to lose…7 votes -
Game crash on match start
After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.
14 votes -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond122 votes -
Repulsive mutation + Ivy
When i target a creature other then Ivy with Repulsive mutation to put counters on, choose 0 fro countering spells - Ivy triggers, but after the ability resolves i do not get any counters on Ivy.
6 votes -
Forced draw
Summary: I was forced into a draw because the game wasn't able to resolve a finite stack of triggers fast enough. The game gave me a warning three times that if I do not take another action the game will be a draw but no additional action was available for me to take.
Bug reporting:
1.)I cast Marwyn's Kindness with X being 21
In play: "Rosie Cotton of South Lane", "Samwise Gamgee", and "Mondrak, Glory Dominus".2.)Occurred on the PC client
3.) Game forced a draw despite having multiple win conditions available.
4.) Allowed to finish the stacked triggers without being forced into a draw
Summary: I was forced into a draw because the game wasn't able to resolve a finite stack of triggers fast enough. The game gave me a warning three times that if I do not take another action the game will be a draw but no additional action was available for me to take.
Bug reporting:
1.)I cast Marwyn's Kindness with X being 21
In play: "Rosie Cotton of South Lane", "Samwise Gamgee", and "Mondrak, Glory Dominus".2.)Occurred on the PC client
3.) Game forced a draw despite having multiple win conditions available.
4.) Allowed to finish the stacked triggers without…
24 votes -
raid bombardment failed to trigger on two occasions in one game
Previously – even earlier today! – gnome tokens created by Anim Pakal would trigger Raid Bombardment. In my last game, the triggers just stopped happening.
4 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
24 votes -
Dreadmaw's Ire
Dreadmaw's Ire is not functioning correctly in Arena for IOS. The card cannot be played during the pre-combat main phase, even though it's an instant. Please fix -- this cost me two games!
5 votes
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