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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3193 results found

  1. Unable to unlock doors for Rickedy gazebo unacceptable

    Unable to unlock door rickety gazebo says mill 4 bring 2 back did not do that than tried to use my remaining mana to bring in another creature using a skill and again did not work fix your stupidity ******* game this is unbelievable waste 50 minutes on your ********* game and the only cards that do what they say they do is my opponents

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Meta du jeu

    Incroyable comment vous arrivez à pourrir la construction de jeu avec l'abus de cartes comme la fouilleuse de poubelles optimiste et protégé par les fantômes. Toutes construction de jeu devient caduc. J'ai un nombre incroyable de parties perdus face à cette configuration.

    2 votes

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  3. Daring Mechanic ability only worked once

    Daring mechanic’s ability to put a counter on a creature let me use it once and then would never let me use it again. The creature wouldn’t even show that an ability was possible to use.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Refund my money

    Since you refuse to fix your garbage *** algorithm I want a refund of my money. Thousands of complaints and you lazy ***** wont do **** people have had enough of your lazy,greedy,shifty ways.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sparky Won't Go Away

    Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Get rid of sparky you absolute troglodytes

    I know it's already suggested but you should actually implement it. How hard is it to remove one annoying sprite from a game? Is that a load bearing annoyance?

    2 votes

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  7. Exert and Prop Room

    My creature that was exerted wasn’t untapped with prop room.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Excessive daily victories required

    I just needed to let you know that this amount of daily victories you demand is just ridiculously absurd. I takes a LONG LONG TIME to finish. In any other game you can complete daily tasks much faster and the rewards are generaly better. Guess you should reduce to ten, maybe. Or it should be at least 15 matches played, not necessarily won.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Gold Pack Progression dont work.

    I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
    I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
    What is wrong i dot know.

    2 votes

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    3 comments  ·  Store  ·  Admin →
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  10. Deck Builder Issues

    Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.

    4 votes

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  11. The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!

    So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.

    Please don't ever do this again!

    4 votes

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  12. Spark Tutorial Fairy Stuck

    The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.

    2 votes

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  13. Ouroboroid

    Ban it. It’s ridiculous.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Heliod Sun-Crowned

    1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
    2) Playing on Android Phone
    3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
    This is 100% repeatable and has been for several months.
    (Im not sure if it matters but I am usually playing in the Brawl format)
    I am unable to get back into arena for a few minutes.
    (It seems like as long as that match is still active the client is going to close when is…

    3 votes

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  15. 4 votes

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  16. Impossible to do anything, the time drops down.

    I was playing on my phone (Android) and while playing my 3rd match of the Cube Draft, I got this problem: I was not ablr to act during the opponent turn (I had an instant to play). I just saw my time drop down...
    So I closed the app and reopened it. It took a lot of time of course... and when I got reconnected to the match, I had lost my turn also. I lost the turn after.
    I am unable to get the log from my phone, when I click on it nothing happens.
    Thanks in advance for…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. A large number of Badgermole cubs forces a draw when casting a spell

    1.   Give us the steps to reproduce the bug
      

      a. Have 4 Badgermole cubs, 3 earthbent lands (swamp, forest, island), and one normal land.
      b. Cast Doppelgang for X=4, targeting 2 cubs and 2 lands (at least 1 of them a swamp).
      c. Resolve the 8 Badgermole cubs onto 8 of the newly copied lands, leaving 1 swamp not Earthbent.
      d. Cast a Valgavoth from your hand.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      Steam

    3.   Enter the actual results you’re experiencing
      

      The game will flash "WARNING: Please take a different action or the game will end in…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Hofri Ghostforge + Token Doubler Gamecrash

    Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bug with leovold and palantir

    I had leovold in play, opponent had palantir with 3 counters. At end he targeted me with palantir which should have resulted in leovold triggering and drawing me a card. Instead, it skipped my choice and millet 3 which resulted in a game loss got me since i was at 3 life only. I think i should have gotten a card and he should have not due to leovold restricting his draws. Please fix.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. opponent has too many cards

    this is the last time that i will post about this I am no longer going to play arena until this is fixed. I continue to play against opponents who have hacked the game in some way that they have too many cards in their deck. You have lost a customer. Its pathetic that this has been allowed to go on for so long, but then again, I should expect your company to put out a shoddy product and charge people for it.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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