MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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ICRs bug
EOE cards are not appearing in individual card rewards (ICRs), for Daily Wins and Midweek Magic. The community is currently counting, but not a single card has appeared in 15 days.We will continue to investigate the probability.
Another problem is the appearance of WOE, LCI, MKM, and OTJ.The fact that these continue to appear after rotation is incorrect and does not comply with the setting conditions explained in the article below.
https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards
It has already been 15 days, but if this continues, players will continue to receive rewards in the incorrect range, which will affect their collection building.
9 votes -
unable to purchase Foundations, Brawl deck for Edge of Eternity
refresh the shop, or repopulate the Edge of Eternity Foundation decks please
Showing "No items available"
7 votes -
Timeout error
Taking forever to load, then getting a Timeout error: login failed message.
9 votes -
can't cast
During the premier draft, I played "Lightwheel Enchantments" and throughout the game, I achieved MAX SPEED. However, I was never able to cast the card from my graveyard. There was nothing on the field or in graveyards that stopped players from casting spells from graveyards.
13 votes -
GreError with 249 tokens
I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.
For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
(It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
There's got to be a way to efficiently store that many tokens and counters, the game engine should be able…1 vote -
Etali bug
Etali does not trigger. When you cast it, it ask if you want to cast exile but nothing shows. Cards are still sent to exile and cannot play it. Also didnt work with double trigger roaming throne and or panharmonicon
6 votes -
Invalid Sideboard Error When Deck Has 15 Cards
Steps to reproduce the bug:
Open MTG Arena on PC and create a new deck.
Add your mainboard cards as normal.
Add exactly 15 cards to the sideboard.
Attempt to save the deck.
Platform:
PCActual results:
The client displays an error message:“Invalid deck: can't have more than 15 cards in a sideboard,”
even though there are only 15 cards in the sideboard. It prevents saving the deck.Expected results:
The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.Workaround:
Reducing the sideboard to 7 cards allows…
8 votes -
demonic pact
Demonic Pact does not indicate which modes have already been chosen.
This is intentional behavior – the player is expected to remember which effects they've already used.
The card's mechanic relies on manual tracking, not automatic highlighting of selected options.
It's part of the challenge and risk of playing Demonic Pact.10 votes -
“Turbo Mana” Achievement Bugged
Achievement not received after playing a 6 mana creature spell with only 3 lands in play. I had 3+ ‘mana dorks’ on battlefield and was playing blue/green in the Starter Duel event. This has occurred twice.
11 votes -
Hexproof from Octopus Form did not trigger
The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.1 vote -
Can’t cast “discover 5” spell of bloomvine regent off trumpeting carnosaur
Trumpeting carnosaur enters from Random Encounter and triggers Discover 5. It hits Bloomvine Regent but the app won’t let me resolve the cast. It only gives me option to “Resolve”, which sends it back to my hand without casting it. I should be able to cast the card for free. This has happened multiple times and I don’t know how to fix this. Im on Arena with my iPad.
4 votes -
Crabomination
Broken Crabomination etb effect, check pictures. Third time it happened in arena cube, twice in the same game.
6 votes -
Chain
The Chain Veil just doesn't work, It pretends like you can activate it and just doesn't work the planewalker is highlighted and until you hover over it and then it just doesn't let you use it. Just spend 4 mana for nothing
5 votes -
ICR not rotating
Midweek Magic ICR
Daily ICROUT
Wilds of Eldraine
Lost Caverns of Ixalan
Murders at Karlov Manor
Outlaws of Thunder JunctionIN
Edge of EtanitiesThis update has not been made.
9 votes -
Demonic Pact
This card does not properly display which modes have been chosen on the battlefield. Makes it particularly difficult to select the correct one to harmless offering when two are in play. UI is a mess as well when it displays options on upkeep (sometimes the modes you select move around between upkeeps)
9 votes -
Unable to get draft progress
Started a Foundations quick draft the other night, and when I came back to it next morning it gave this error.
Asked Customer Service for help, they gave me gold but the error remained.
Asked again, they said "reinstall the app." I did, and the error remains.
Asked yet again, and they passed the buck to you good folks.
So, can someone please go in and clear/reset/grease whatever needs to be fixed?
Help me, Product Suggestions Kenobi. You're my only hope.
5 votes -
step 4 of the tutorial does not function properly
In tutorial step 4 against "Dragonhand shadow", the 5th land freezes mis screen but is still functional. The next turn, when playing "Confront the Assault" the 3 creatures aren't created. This prevents me from blocking with them as the tutorial wants and prevents progression without conceeding.
This happened on both my Samsung android phone version and on the PC version.
The issue may begin as early as turn 4 with the "Soulhunter Rakshasa" staying in the stacks pile and not moving to the battlefield after resolving.
8 votes -
Bug in game tutorial
I am new to this game and am on one of the tutorials. The tutorials have been buggy with mostly everything and on one of the tutorials battles I can’t continue because I can’t choose a blocker when it makes me place down a card that places down 3 1/1 serpents for the blockers
10 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
4 votes -
Skipping priority
Happened to me twice this morning in 2 different games with 2 different decks. I captured the logs after the second time it happened. Please fix because this will ruin the entire experience and cause ppl to quit.
9 votes
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