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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10216 results found

  1. Unable to complete combat after blockers given protection

    I attacked with multiple Hare Apparent. The opponent declared blockers with white creatures, then cast Brave the Elements giving their blockers protection from white. It then entered the combat damage assignment step as shown in the screenshot, however because of the protection I was unable to assign damage, or progress off of the damage assignment screen. There were no values that I could enter that allowed me to select "done" so I conceded. This happened on PC.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Energy counters used but nothing happened

    When playing the game the energy build i made would not trigger correctly and did not allow me to use my cards abilities and cause me to lose the game. There were two seperate times one where my creature died and allowed me to sacrifice 3 energy to deal damage to any target but when i did that nothing happened and i still lost my energy. Then when i casted a spell it stated that i can pay any amount of energy and put a stun counter for each energy i used i spent 5 energy and lost my energy…

    1 vote

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  3. bonders enclave draw bug

    I removed from the battlefield at the same time bonders enclave was activated and it still drew them a card when it shouldn't

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Let us send out bug issues in instead of having to go through these idiotic suggestions

    Let us send our bug issues in instead of having to go through these idiotic suggestions

    2 votes

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  5. mill animation too slow.

    With Water Crystal and Sphynx’s tutelage, you can end up milling a lot of cards with a single event. But the game does each group of six VERY slowly. I have lost multiple games to timeout waiting for this to resolve, especially when an opponent has Gaea's Blessing and keeps restocking their library.

    Please at least speed up the animation, but preferentially, just MILL the cards and don’t animate them at all.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Overkill: move could not be executed - Bug

    I couldn't cast a spell (instant) during a ranked game (Standard League).

    Even though the spell cost was paid (2B), the message "The action cannot be completed because the cost cannot be paid" appeared. Bug?

    Insane. Crazy... It's annoying when you get relegated in the rankings because of it.

    I'm enclosing two screenshots and one video so you can see for yourself.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Instants in the 4th introduction match

    In the 4th intro match the instant to create 3 1/1 spirit creatures fizzles out and doesn't actually create the tokens. I can't move on with getting through these intro matches.thisbis happening on both Android OS and Mac OS. This more of a system error itself.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. incorrect vault progress

    Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.

    For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…

    8 votes

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  9. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Skullspore Nexus not triggering on creatures with finality counters

    A dinosaur creature exiled and subsequently played using Intrepid Paleontologist enters the battlefield with a finality counter on it. While Skullspore Nexus is on the field, whenever one or more creatures are destroyed, a fungus dinosaur token is created with power and toughness equal to the total power of the destroyed creatuers. If a dinosaur that has been played using the exile ability of Interpid Paleontologist is destroyed, it does not trigger the ability of Skullspore Nexus. SkullSpore Nexus makes no mention of finality counters, and the dinosaur played by the ability of Intrepid Paloentologist is not a token; it…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Diamond Weapon Bugged Interaction

    my diamond weapon was blocked by his tonberry somehow took damage even though it says negate all combat damage and died

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. game rigged

    The Game is rigged/manipulated and a total POS Slot machine - WOTC doesn't give a **** because the make so much money from the inbred half witted sister diddlers that spend real money on useless worthless pixel product

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Arena Crashing

    Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.

    31 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    30 votes

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  15. Your game is filled with failed matches that are fundamentally unfair. I have never won any game modes that I have lost Newcomers, don't pla

    Your game is filled with failed matches that are fundamentally unfair. I have never won any game modes that I have lost
    Newcomers, don't play

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Auto passed turn when Leyline of Anticipation on Board

    Steps to reproduce:

    1. Leyline of Anticipation on the board. Can cast spells as if they have flash.
    2. Platinum Angel and One with the Multiverse in hand.
    3. Wait until opponent's turn to play spells.
    4. Waited until they attack.
    5. Priority switches to me.
    6. Played One with the Multiverse.

    Expected Result
    Can play Platinum Angel next.

    Actual Result
    Auto passed the turn after playing One with the Multiverse.

    Reasoning
    It should not have passed the turn. It should have recognized the new rule and allowed to play another spell from hand.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Card Asset Load Failure

    My opponent played a room card (Walk-In Closet/Forgotten Cellar) which caused the UI/graphics of the board to completely crash. This card started it and afterwards I was able to right click it to show the card which had a big red caution sign on it.

    After this card was played, every card played afterwards just endlessly stacked on top of one another on the righthand side that shows the cards played.

    I was unable to interact with the battlefield at all. My hand seemed unaffected, and I was still able to play cards. I was still able to "All Attack"…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Let me use instants in combat after blocks are declared.

    I wanted to use an instant in combat , but wasn't allowed so my creatures just died.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Null Elemental Blast

    Turn 2 i drew the card and went to use it. My colorless land would not cast it, so im assuming at that point that I maybe made a mistake somewhere. But no, now I sacrifice an eldrazi to get a colorless mana. Still cant cast it. Its costs literally one colorless mana, and at this point in the game, I have plently.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Archenemy charm

    My Opponent did an infinite combo but I had an archenemy charm with enough mana to cast it. Even went into full control mode to exile one of the combo creatures. Reloaded the game too and nothing let me cast my spell.

    1 vote

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