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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10219 results found

  1. Timer issue

    Today while playing one of my games, my timer started very shortly into gameplay and wouldn't stop even when I would cast my spells. I'm unsure if there are new timers in place or if this is a bug. For note, it started even as I was taking game actions. If this is a glitch or a hack from the opposing user or some tech I'm unaware of, I just thought I'd try to get some answers.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Spell casting catastrophic failures

    The issue I ran into completely broke two of my matches. When spells were cast, sometimes on the side of the screen where the spell is displayed, the display would only contain the image and name of the spell, but not the spell description. When this happened, if the spell was not resolved/destroyed by the end of the turn, the image would remain and any further spells cast would instead cast the stuck spell but have no effect. Any further cast spells would then get added to the “stack” of overlapping displays. This seemingly happens when an enchantment is played,…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. Endgame Bug

    I won the match, but I shouldn’t have. What you see in the replay, which is correct, is that in the last play I take 15 damage and end up with 5 life, while the opponent has 3. What happened in Arena was that I ended up at -15 life and still won the game. There must have been a bug — I shouldn’t have been at -15, and the game shouldn’t have ended, let alone in my favor.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. All-Fates Stalker Bug

    During a draft match, the opponent used All-Fates Stalker to exile my Mouth of the Storm creature. They entered combat and attacked with Mm'mmenon, the Right Hand. I used Dubious Delicacy on All-Fates Stalker with the intent to regain possession of Mouth of the Storm and block. Mouth of the Storm returned onto the opponent's side of the field under their control. I lost the match because they gained a free 6/6 flier when I used my removal spell.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Starfield Vocalist Bug

    Hello, I encountered a bug in my last direct causing me to lose. Is there a way to confirm this is a bug? I had a hard time reporting a bug or submitting a ticket in a different category. My starfield Vocalist did not cause Rescue Skiff to trigger twice

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Skipped prioriy for activated ability

    Had and unblocked Keen-Eyed Curator with 5 mana available. Went to exile Fear of Missing Out. Opponent targeted FoMO with ghost vacuum. Game wouldn’t let me respond to re-exile FoMO and skipped to ghost vacuum resolving.

    2 votes

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  7. Dovin's Veto Card Missing

    The Dovin's Veto card cannot be found in deckbuilder. I have a deck with it already included, but it still won't appear in search or by searching manually. It is like the card no longer exists. I attempted to create a new deck with this card and when it couldn't be found in checked an older deck. I still can't find it even in the deck it already exists in.

    0 votes

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  8. Unable to sacrifice food token to clear ward on Agra

    The legendary beast with ward, sacrifice a food token did not allow me to use my food token to get rid of their ward and exile it.

    I'm not sure if I misunderstood the text, but I sacrificed the token and the ward did not drop.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Accidentally tapping a creature for mana when I'm trying to attack.

    When using creatures with "Tap for Mana" abilities, specifically Llanowar Elves, can Wizards of the Coast devs please add the "Activate Ability" verification like other card abilities. Accidentally tapping a creature for mana that intended to attack with is incredibly frustrating.

    1 vote

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  10. Can't complete "Complete three Quick Draft matches."

    I did more than 5 runs atm with most of them going over 5 wins and i still can't complete this quest

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Collector Achievement not unlocking

    I finished the phyrexia all will be one main set. I have 100% completion according to the client and it will not let me craft anything else. Pic attached shows the full completion for OTJ as well as the collector title still being locked. Please advise

    4 votes

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  12. forced draw

    I have had over 5k hp with 50 creatures in play in my angel deck for explorer no issue. I put 70 scute swarm triggers on the stack with 4 prosperous innkeepers and the game force draws?

    I get it no one wants to sit there and wait for the triggers to resolve slowly but instead of "hey our billion dollar company was too cheap to program a speed mode for this corner case we are just gonna force you to draw a not that complicated board state"

    Seriously?

    I promise the game engine can handle calculating the final board…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  14. achievements

    Achievements just disappeared

    So I was playing a game in PC and realised I had no emotes or tilte equiped. When I tried to re-equip them, I just couldn't, so I went to check the achievements and well... Just check the screenshot I guess

    2 votes

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  15. Fix/balance 1st v 2nd in Bo1

    For the love of all that is holy; can you please put in more effort to balancing the 1st v 2nd winrates in Bo1? It is nightmarish right now. The last stat I saw regarding winrates had the player going second at about 40% - but that was back from about 2020, and it feels so much worse right now (definitely feels sub-40%). The loss in tempo is absolutely backbreaking, and the fact that you get a >60% winrate when going first means nothing when the going-second experience is so miserable.

    Obviously there's no easy fix, but the devs need…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Asset Manifest Error

    I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.

    1.   Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen. 
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
      
    3.   Enter the actual results you’re experiencing - Asset Manifest Error, retry?
    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Nadu Needs to Go

    Even with Nadu being nerfed by alchemy. That card is still way to powerful and needs banned from brawl

    1 vote

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  18. bug - Best two out of three does not count wins correctly

    When playing best two out of three games, winning a game isn't being counted correctly for ranking during a loss. At Platinum ranking, winning one game and losing two should be a minus-one change in rank but is instead a minus-two, the same as losing two games without winning any.

    I'm open to being pointed to when this changed if it was intentional but I don't see any articles discussing the change and it makes best-of-three games pointless

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Incomplete keyword translation Discover in Spanish

    The Spanish text for the Discover keyword is missing the "If you don’t cast it, put that card into your
    hand." portion.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. Product Suggestion -Dusk Legion Duelist

    The card "Dusk Legion Duelist" doesn't work as stated. I'm supposed to be able to draw a card, but I do not.
    My first card played was Dusk Legion Duelist. My second card, added a +1/+1 counter to it and nothing....
    Game Log attached.

    1 vote

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