MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3185 results found
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Bought Packs but error occured
I bought 6 packs through MTG arena. Gold was deducted (6000 gold) and then an error message popped out saying internal store error. I got the packs but when I tried to open them, another error popped out but had nothing written on it but a OK button. I did not get any cards, nor did the wildcard counter reflect I opened any packs.
1 vote -
targeting arrows not showing
Targeting arrows during combat did not show during my last draft game. Also could not tell which of my creatures were being targeted by my opponents removal spell
1 vote -
Names of the cards is unreadable and game move slow
Card name is blurry
1 vote -
Graphic Bug Lorwyn Companion
Just noticing this bug while trying to read for my quests last night. The companion graphic for the new set overlaps other windows that pop up. I believe it is a minor error in code that this object over layers other windows, or could be a layer system error, as the companion is (what I understand) supposed to have a pop out effect.
I play on my iPad, so I’m unsure if noticeable on PC.
Many thanks.
2 votes -
server freeze
game loads fine then when picking a deck/match type it will go to waiting for server loading screen and freezes un able to play for least 3 days
2 votes -
Torrential Gearhulk incorrect registration
Torrential Gearhulk is registered as a rare card, while it's a mythic rare card.
Please, fix it.
I think i lost a rare wildcard because of this.1 vote -
Mastery Pass
I do not agree with discontinuing the Mastery Pass, as most people cannot afford 70.00 CAD to purchase the Bundles.
Some of us only want the Avatars, Companions or Card Sleeves.
A solution might be to offer Cosmetics in a Separate Pre-Order Bundle, which could include Companions, Avatars, Card Sleeves & Styles.
Thank you.
2 votes -
In the companion selection, they do not appear
When you are creating decks and go to the customization section, once you enter the companions section, the companions do not appear, so they cannot be modified.
2 votes -
Shifting Woodland - Planeswalker Interaction Needs Warning
I tried to use Shifting Woodland’s ability to turn into a planeswalker. Having never played with the card before, I thought intuitively that I could do this. I was dismayed to learn after the game that doing so would have the shifting woodlands transform into a planeswalker with 0 loyalty counters, sacrificing it as a state based action.
The way this appears for the user is as a bug, without any animation or explanation. You select a planeswalker in your graveyard and then the land is just immeadiately sacrificed and the game moves on.
There really should be one of…
2 votes -
Phyrexian obliterator
Someone just destroyed my Phyrexian obliterator and was forced to sac 5 permanents, this was his turn 4 and he had to sac 5permanents. Which meant 4 lands.
1 vote -
Grist Hunger Tide/Vivien Champion of the Wilds
Exiled Grist, the Hunger Tide with Vivien, Champion of the Wilds' -2 ability. Was unable to cast Grist, no permanents or cards in graveyards indicated an interaction like "can't cast from other than hands" effects. Pretty sure it was a bug that treated Grist as a noncreature despite its static ability making him a creature as long as he's not on the battlefield. Wish I had screenshots to add.
1 vote -
There seems to be no playable limited events going on
It's strange, but I don't see any playable limited events as of 3/17. Please add something playable.
1 vote -
Looping without reason or effect.
There appears to be a bug with Jeskai academy and a druid that allow infinite looping without any other effect in play to do so or descriptor on the cards indicating such should be possible.
1 vote -
モミールでクリーチャータイプを選択する画面が出ない
モミール
出たときにクリーチャータイプを選択するようなクリーチャーを引いた際、
その選択画面ががでない。スタックにはモミールのもののみ表示されていて、
時間切れを待つ以外何もできない。
2回この現象にあたったが、前回は自動選択で次に進んだが、今回は時間切れで
敗北となった。
何のカードだったかは覚えていないが、ログを添付しておく。2 votes -
phantasmal image not working
opponent copied my woodfall primus in a vintage cube draft game. phantsmal image was targeted and died as it was supposed to but once in graveyard it still came back as the game thought it was woodfall primus and still had the persist ability. once in graveyard i don't believe it is the same card so it shouldn't have the ability to do this.
1 vote -
Arabella
When attacking with Arabella, Abandoned Doll, her ability is auto-ordered on the stack to resolve first. This makes players miss the benefits from synergies like Mobilize or Anim Pakal's "Create tokens" because those tokens enter after Arabella's trigger has already resolved.
Lowering priority might conflict with cards that add power on attack, pushing low-powered creatures above her effect before it resolves, so it seems like her effect should resolve before those, but after effects that add creatures/tokens to the battlefield upon attack.
Screenshots show the default stack order putting Arabella first, and the optimal order putting her last after all…
2 votes -
Multiple echoes of eternity not copying eachothers first ability
With multiple echoes of eternity on the field they are each supposed to copy each others triggered abilities. With 3 on the field they each copy each other resulting in 9 copies of a triggered ability but they are only producing 3.
To recreate this bug simply get down multiple echoes of eternity and then any colorless activated ability.
The second ability that copies colorless spells when cast is functioning correctly.
0 votes -
Can't change format of invalid deck even though it been edited to be valid
On Mac, when I edit a deck with Limited format and make if valid for Standard or any other format it won't allow me to change the format. I can see the drop down being activated but it is behind the Creatures and Non-creatures information and can't be selected. I have tried cloning the deck, and exporting and importing it back and all new copies are still Limited and no way to change them. The only way I have found around it is to literally write down a list of the cards and re-create the deck from scratch.
1 vote -
Win/Loss confusion
I just played a best of three match where I won 2 of the three games. I won 2 of the three, but I lost ranks (for the second time in 3 days).
and my daily wins says Ive only won 1 game (not 2 - which is accurate).
2 votes -
Mocking bird is played with x=1 (totaling 2 mana) but only one mana is tapped and target creature (2 mana) can’t be copied
Platform iPad
1 vote
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