MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3212 results found
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Protection from color
Just lost a ranked match because I couldn’t allocate where to send damage because my opponents creature had protection from green and it gave me no options but to sit there and concede.
1 vote -
Deck Image is shared with opponent before the game starts in new Challenge feature
In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
To avoid this, I need to use unrelated card image for all of my decks.I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.
5 votes -
Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
4 votes -
Network error after draft
Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.
3 votes -
Cannot log in cannot get on magic
Logging in using iPad or iPhone Incannot get to Home Screen.
3 votes -
Game will not authenticate my login iPhone 15
The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…4 votes -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
8 votes -
Rank not updating after matches
Rank not updating after matches. I'm on Mythic top #1200, and doesn't matter how many matches I play, the rank sits at #781. Also in my profile it appears as Spart Tier 0 for both constructed and limited.
4 votes -
Premier Draft Game did not record Win or cards played.
I won a Premier Draft game and was reward none of the following:
a. Draft win progression
b. Daily win progression
c. Quest progression (Cast green/red spells)Match ended at approximately 9:12AM US Eastern Daylight Time
3 votes -
Pick 2 draft tmnt
Since today when I want to start the Pick two draft of tmnt it says unable to start draft please try again later. Other events work
3 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
4 votes -
Non mi dai i premi quando vinco le partite o se esegue le missioni rimango sempre a 0
Non mi da le ricompense quando vinco le partite o se faccio le missioni rimane sempre a 0 il contatore
4 votes -
Recompensas travadas
As recompensas diárias não surgem, assim como as missões diárias. Além disso, eu não subo nem desço o meu ranking, independente de eu perder ou ganhar. Por fim, por causa disso, não vou conseguir moedas suficientes para comprar os ítens em promoção na loja.
4 votes -
Issue companion/Change format
Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.
6 votes -
Winternight Stories
I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.
5 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
Can't login
I cant login, it appears the following message and it seems to be loading but it doesn't happens anything. Same with Android or PC.
I tryed uninstalling but nothing.4 votes -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
3 votes -
Log in failed
My game froze then kicked me off during Ranked Match... Now Its Saying Failed to Log In... Log in not autherized!
4 votes
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